South Bend, 46635, IN,
United States
South Bend Orthopaedic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by South Bend Orthopaedic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 South Bend Orthopaedic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South Bend Orthopaedic has purchased the following applications: iSalus AllMeds EMR for Electronic Health Record in 2012, Microsoft 365 for Collaboration in 2017, athena Patient Engagement for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South Bend Orthopaedic is running and its propensity to invest more and deepen its relationship with iSalus , athenahealth , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South Bend Orthopaedic revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South Bend Orthopaedic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iSalus | Legacy | iSalus AllMeds EMR | Electronic Health Record | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 South Bend Orthopaedic implemented iSalus AllMeds EMR to standardize outpatient clinical documentation and scheduling within its Electronic Health Record environment. The deployment targeted an orthopedic practice supporting 22 surgeons and front-desk operations that manage up to 150 patient interactions daily, aligned to a 200 employee organization structure.
The iSalus AllMeds EMR implementation emphasized core ambulatory EHR capabilities including appointment creation and management, clinical documentation, order entry for diagnostic testing, and referral management workflows. Configuration focused on triaging patient check-out activities, multi-provider calendar coordination, and electronic capture of orders for MRI, CT, myelogram CT, and EMG/NCS as part of routine orthopedic diagnostic workflows.
Operational integration extended to the practice management system Healthport and Microsoft Outlook for physician calendar updates and email notifications, enabling front-desk staff to coordinate scheduling and referrals across systems. Day to day usage concentrated in patient access and care coordination functions, with patient care coordinators creating and maintaining appointments and scheduling diagnostic testing while interfacing with surgeons and clinical staff.
Governance was operationalized through hands-on training and procedural documentation, with experienced staff serving as trainers for new employees on systems and workflows. Role-based responsibilities for scheduling, referrals, and physician calendar updates were formalized to align iSalus AllMeds EMR operational use across front-desk, clinical coordination, and physician office workflows.
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Electronic Health Record, Medical Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record, Medical Practice Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athena Patient Engagement | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, South Bend Orthopaedic implemented athena Patient Engagement. athena Patient Engagement is deployed as the athena Patient Portal on their website to provide patient access, appointment booking, secure patient messaging, and digital intake forms. Apps Category
The deployment focused on front desk scheduling, patient intake, billing inquiry routing, and clinician communications, aligning patient-facing workflows with clinical operations. The portal is embedded on the practice website and interoperates with athenahealth platform routing for administrative and clinical notifications, with role based access controls configured for administrative and clinical staff. Governance centered on centralized portal administration and phased activation of patient channels to manage adoption and access policies.
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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