Southern Cross Care QLD
2078 Logan Rd,
Upper Mount Gravatt, 4122, QLD,
Australia
Upper Mount Gravatt, 4122, QLD,
Australia
61 18 0089-9300
Healthcare
Southern Cross Care QLD Technographics
Southern Cross Care QLD Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Cross Care QLD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Southern Cross Care QLD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Cross Care QLD has purchased the following applications: Epicor ERP 10 for ERP Financial in 2014, Humanforce Ento Pay Rules and Leave for Absence and Leave Management in 2021, Adamas TRACCS for Hospitality ERP in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Cross Care QLD is running and its propensity to invest more and deepen its relationship with Epicor , Humanforce , JobAdder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Cross Care QLD revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Cross Care QLD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Cross Care QLD Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Epicor ERP 7 | Epicor ERP 10 | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Southern Cross Care QLD implemented Epicor ERP 10 as part of a staged migration that moved the organisation from Epicor ERP 7 through Epicor 9 and onto Epicor ERP 10, addressing core finance platform continuity. This deployment positioned Epicor ERP 10 within the ERP Financial category to modernize the organisation's finance and accounting function.
The Epicor ERP 10 implementation focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting. Configuration work emphasized chart of accounts alignment, period close workflows and transaction posting controls, reflecting typical finance module configuration and automation for an ERP Financial system.
Operational coverage centered on finance and accounting teams across Southern Cross Care QLD, with the migration sequence from Epicor ERP 7 to Epicor ERP 9 and then Epicor ERP 10 indicating a phased upgrade and cutover approach. Integration scope remained aligned to core accounting processes and internal finance workflows rather than external product ecosystems, preserving transactional continuity during the upgrade.
Governance included a structured migration path through Epicor releases and finance process stabilization post-upgrade, with stakeholder coordination across accounting and finance operations to validate ledgers and reporting. The program is recorded as a successful migration from Epicor ERP 7 to Epicor 9 and Epicor ERP 10, maintaining Epicor ERP 10 as the enterprise finance application for Southern Cross Care QLD.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Ento Pay Rules and Leave | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021 Southern Cross Care QLD implemented Humanforce Ento Pay Rules and Leave for Absence and Leave Management across its Queensland aged care and home care operations. Deployment covered rostering, timesheets, qualifications tracking, leave self service and mobile employee workflows to support frontline care teams and scheduling coordinators.
The Humanforce Ento Pay Rules and Leave implementation combined leave management with pay rule configuration and timesheet handling, enabling timesheet to payroll continuity and staff visibility of pay outcomes. Functional configuration included leave self service via the mobile app, shift rostering rules tied to qualifications, automated leave accrual calculations and mobile timesheet submission and approval workflows.
Integration intent was focused on operational payroll handoff and workforce management data flows, with timesheet to payroll processes surfaced to employees through the Humanforce app. Operational scope encompassed HR, rostering and payroll workflows across aged care and home care sites in Queensland, and frontline nursing and care staff were included in mobile self service and shift fill processes.
Governance changes included manager approval workflows for leave, qualification driven rostering eligibility and standardising pay rule application across sites to reduce payroll variance. The project supported outcomes reported by the customer, helping halve staff turnover, improving eNPS and increasing shift fill efficiency.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2021 | 2021 |
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HR Compliance | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adamas | Legacy | Adamas TRACCS | Hospitality ERP | ERP Services and Operations | n/a | 2011 | 2012 |
In 2011, Southern Cross Care QLD deployed Adamas TRACCS as its Aged and Disability Care System to manage community care operations. The rollout centralized client service recording and service activity capture across Queensland operations, aligning care scheduling, service documentation and invoicing workflows within a single community care application.
Adamas TRACCS was configured to support community care activity capture and to produce transactional exports consumed by finance. Southern Cross Care QLD developed a new financial model in Excel that extracts data from Adamas TRACCS and validates those extracts in spreadsheet reconciliations, mapping service transactions to financial line items and aggregating by service type.
Data movement relied on scheduled exports from Adamas TRACCS to flat files or CSV which feed the Excel financial model for validation and reporting. Operational coverage focused on the finance function and community services teams, with finance owning extraction schedules and reconciliation workflows.
Governance centered on extract validation and spreadsheet based reconciliation procedures, assigning role based responsibilities for sign off and maintaining Adamas TRACCS as the source of record for client and service activity. Excel functioned as the tactical financial analysis layer, formalizing the control point between service delivery records and financial reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Southern Cross Care QLD
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Southern Cross Care QLD Executives
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FAQ - APPS RUN THE WORLD Southern Cross Care QLD Technographics
Southern Cross Care QLD is a Healthcare organization based in Australia,
with around 1000 employees and annual revenues of $60.0 million.
Southern Cross Care QLD operates a diverse technology stack with applications such as
Epicor ERP 10, Humanforce Ento Pay Rules and Leave and Adamas TRACCS,
covering areas like ERP Financial, Absence and Leave Management and Hospitality ERP.
Southern Cross Care QLD has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Humanforce and Adamas.
Southern Cross Care QLD recently adopted applications including
Humanforce Ento Pay Rules and Leave in 2021, Humanforce intelliHR Core HR in 2021 and Humanforce Award Interpretation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southern Cross Care QLD’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southern Cross Care QLD’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southern Cross Care QLD technographics profile,
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