Southern Cross
232 Wairau Rd,
Wairau Valley, 1010,
New Zealand
Wairau Valley, 1010,
New Zealand
64 09 925 4400
Non Profit
Southern Cross Technographics
Southern Cross Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Cross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2834 Southern Cross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Cross has purchased the following applications: TechnologyOne Financials for ERP Financial in 2020, SnapHire ATS for Applicant Tracking System in 2019, Ambit Chatbot Koa for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Cross is running and its propensity to invest more and deepen its relationship with TechnologyOne , SnapHire , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Cross revenues, which have grown to $304.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Cross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Cross Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Financials | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Southern Cross implemented TechnologyOne Financials. The implementation positioned TechnologyOne Financials as the ER P Financial backbone for Southern Cross, supporting core finance and transactional accounting across the New Zealand non profit with roughly 2,834 employees.
The deployment focused on configuring standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed asset management, procurement-related financial controls, bank reconciliation and financial reporting. TechnologyOne Financials was configured to reflect Southern Cross chart of accounts and cost center structures, and to enforce role based access and invoice approval workflows consistent with institutional finance controls.
The implementation was executed alongside existing HR and workforce management tooling, with explicit interoperability between TechnologyOne Financials and UKG for HR and workforce data synchronization, enabling alignment of payroll cost allocations and employee cost centers to financial transactions. Operational coverage included finance, human resources and supply chain functional areas within Southern Cross New Zealand operations, with the Financials application integrated into the broader TechnologyOne finance and supply chain landscape used by the organization.
Governance and ongoing operational support were oriented toward improving applications, data and business processes, with Solution Delivery Specialist resources responsible for maintaining configurations, managing integrations and refining approval and procurement workflows. The program emphasized data governance, role based controls and process standardization to ensure financial processes and stakeholder requirements are consistently supported by TechnologyOne Financials.
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapHire | Legacy | SnapHire ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ambit AI | Legacy | Ambit Chatbot Koa | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Southern Cross deployed Ambit Chatbot Koa as a kea branded conversational assistant named Scout for Southern Cross Travel Insurance, categorized under Chatbots and Conversational AI. The initiative was announced in October 2021 and targeted customer service and claims automation for New Zealand, with the bot tailored to support Australian market variations as well.
Ambit Chatbot Koa was configured to handle core customer journeys typical of Chatbots and Conversational AI, including quote interactions, claim status enquiries, and document uploads. The implementation delivered conversational flows for guided claim initiation, status lookup, file submission, and scripted FAQ handling to increase self-service coverage.
Operational scope centered on the travel insurance business line, supporting customer service and claims teams with 24/7 availability to improve self-service and reduce live agent demand. The deployment included branded experience work as Scout and escalation workflows to route complex conversations to human agents, with public launch communications in October 2021.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Southern Cross
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Southern Cross Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Southern Cross Technographics
Southern Cross is a Non Profit organization based in New Zealand,
with around 2834 employees and annual revenues of $304.0 million.
Southern Cross operates a diverse technology stack with applications such as
TechnologyOne Financials, SnapHire ATS and Ambit Chatbot Koa,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Southern Cross has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, SnapHire and Ambit AI.
Southern Cross recently adopted applications including
TechnologyOne ERP in 2023, Bubble Platform in 2023 and Teads Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southern Cross’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southern Cross’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southern Cross technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.