Southwest Gas Corporation
1631 W Craig Rd Suite 2,
Las Vegas, 89032, NV,
United States
Las Vegas, 89032, NV,
United States
1 877-860-6020
Utilities
Southwest Gas Corporation Technographics
Southwest Gas Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southwest Gas Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Southwest Gas Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southwest Gas Corporation has purchased the following applications: Exela Lockbox for AR Automation in 2007, WorkForce Absence and Leave for Absence and Leave Management in 2018, Hitachi Ventyx Service Suite for Field Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southwest Gas Corporation is running and its propensity to invest more and deepen its relationship with Exela Technologies , Oracle , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southwest Gas Corporation revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwest Gas Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southwest Gas Corporation Tech Stack and Enterprise Applications
Southwest Gas Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2007 | 2007 |
In 2007, Southwest Gas Corporation implemented Exela Lockbox from vendor Exela Technologies as an AR Automation solution to centralize high volume payment processing for its utility customer base. The Exela Lockbox deployment supported lockbox receipt handling for approximately 1.8 million commercial and residential customers across Arizona, Nevada and California, positioning Exela Lockbox as the company’s AR Automation platform.
Configuration centered on standard lockbox and accounts receivable capabilities including high volume document imaging, automated remittance capture, payment posting, exception handling and reconciliation workflows. The implementation incorporated imaging and data extraction modules, payment processing engines, reconciliation routines and reporting to support cash application and accounts receivable operations.
Operational scope focused on finance and treasury functions to streamline cash application and billing reconciliation across Southwest Gas operations in Arizona Nevada and California. Day to day workflows emphasized centralized processing, exception escalation, and periodic reporting to billing and customer service teams to reduce manual intervention in AR Automation processes.
Company communications from the deployment period reported improved performance, reliability and cost effectiveness from the payment processing solution, reflecting enhanced processing throughput and operational stability. Governance retained finance ownership of AR Automation processes, with configuration and workflow orchestration aligned to utility billing cycles and remittance windows.
|
|
|
|
|
ERP Financial | ERP |
|
2018 | 2018 |
|
Southwest Gas Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | Legacy | WorkForce Absence and Leave | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018 Southwest Gas Corporation implemented WorkForce Absence and Leave as part of a broader WorkForce Software cloud deployment for Absence and Leave Management. The implementation was executed as a multi-module cloud solution that included Time and Attendance, Absence Compliance Tracker for leave of absence case management, Advanced Scheduler and Fatigue Management.
WorkForce Absence and Leave was configured to centralize leave case workflows and automate calculations for time and attendance policies, with specific configuration to enforce Federal and State laws across employee populations. The deployment emphasized standardized business practices, mobile access for field staff, and an easy to use interface to support case management and scheduler functions.
The program covered 2,300 employees including approximately 1,600 mobile users across Corporate Headquarters, five divisions and 26 district locations operating in three states including California. Integrations were implemented with Oracle EBS 12.2.4 to support HR, general ledger and payroll processes, and the project included a significant reconfiguration of payroll to align with the new time and absence data streams.
Execution included current state analysis, requirements definition, an RFP process for system implementer selection and the cloud implementation of the workforce management modules. Project governance incorporated standardized rollout practices and process stabilization activities to embed new workflows for absence approvals, case management and scheduler operations.
The deployment delivered an easy to use, accurate and mobile solution with standardized business practices and automation of the calculation of time and attendance policies in accordance with Federal and State Laws, and it centralized leave case management through the Absence Compliance Tracker module.
|
|
|
|
|
Core HR | HCM |
|
2020 | 2020 |
|
|
|
|
|
Fatigue Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Management | HCM |
|
2018 | 2018 |
|
Southwest Gas Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx Service Suite | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Southwest Gas Corporation implemented Hitachi Ventyx Service Suite for Field Service Management across its Natural Gas Business Unit. The rollout covered 21 resource centers across three states and supported approximately 1,200 back office and mobile users, of which 800 had no prior mobile computing experience. The deployment was executed as part of the utility's OASIS Program where Utilligent initially led and supported project activities.
Hitachi Ventyx Service Suite was configured to deliver Field Service Management capabilities including work order management, mobile workforce enablement, asset context for field crews, and crew scheduling aligned to utility operational workflows. Configuration work emphasized mobile client provisioning, offline synchronization and role based access to accommodate users with limited mobile experience. Testing included field acceptance scenarios and end to end validation of dispatch to close workflows.
Configured, integrated, tested and deployed integrations included CGI ARM Suite for enterprise financial and customer data, GE SmallWorld modules GDO, GTO, Design Manager and Fieldsmart for GIS and design data, and ABB Service Suite for complementary service operations. These integrations provided the data flows required for asset context, design to field work packets and service order financial reconciliation. The integration architecture supported both back office systems and mobile endpoints across the Natural Gas Business Unit.
In the final phase Utilligent replaced the incumbent system integrator and co leading teams with Southwest Gas Corporation leadership, instituting an Agile delivery model that removed hierarchy and enabled cross functional teams. Governance shifted to iterative sprints, integrated testing cycles and direct utility ownership of backlog and acceptance criteria.
The joint team successfully completed and deployed the OASIS solution using Hitachi Ventyx Service Suite across the Natural Gas Business Unit on time and on budget. The implementation established a Field Service Management backbone for downstream operations and mobile workforce enablement within the utility.
|
Southwest Gas Corporation Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2011 | 2011 |
|
Southwest Gas Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2007 | 2007 |
|
Southwest Gas Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
Southwest Gas Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
Southwest Gas Corporation PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2015 | 2016 |
|
Southwest Gas Corporation Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2010 | 2011 |
|
|
|
|
|
Sourcing | Procurement |
|
2010 | 2010 |
|
Southwest Gas Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Southwest Gas Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
Southwest Gas Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Southwest Gas Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director/Supply Chain | Director | Supply Chain | |
|
|
|
Manager/Corp. Purchasing, Inventory Management, and Fleet Management | Manager | Supply Chain | |
|
|
|
Purchasing Manager | Manager | Procurement | |
|
|
|
IT PMO Manager | Manager | IT | |
|
|
|
Director of Customer Engagement & Corporate Communications | Director | Customer Service | |
|
|
|
Customer Service Manager | Manager | Customer Service | |
|
|
|
Manager, Corporate Communications | Manager | Marketing | |
|
|
|
VP, CIO | CXO | IT | |
|
|
|
Director Of Information Services | Director | IT | |
|
|
|
Mobile Field Data Collector | Manager | IT | |
|
|
|
Director Of IT Infrastructure | Director | IT | |
|
|
|
Manager Infomation Technology Audit | Manager | IT | |
|
|
|
Director / Operations | Director | Finance | |
|
|
|
Director/Customer Solutions | Director | Customer Service | |
|
|
|
VP HR | VP | HR | |
|
|
|
Director/Gas Operations | Director | Finance | |
|
|
|
Vice President Customer Experience | VP | Customer Service | |
|
|
|
Manager, Workforce Planning and Analytics | Manager | HR | |
|
|
|
Manager Field District Operations | Manager | Finance | |
|
|
|
Senior HR Analyst | Non Manager | HR | |
|
Apps Being Evaluated by Southwest Gas Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southwest Gas Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southwest Gas Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Southwest Gas Corporation Technographics
Southwest Gas Corporation is a Utilities organization based in United States,
with around 2300 employees and annual revenues of $2.60 billion.
Southwest Gas Corporation operates a diverse technology stack with applications such as
Exela Lockbox, WorkForce Absence and Leave and Hitachi Ventyx Service Suite,
covering areas like AR Automation, Absence and Leave Management and Field Service Management.
Southwest Gas Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, WorkForce Software and Hitachi Vantara.
Southwest Gas Corporation recently adopted applications including
Okta Identity Cloud in 2021, Oracle Cloud HCM in 2020 and Oracle Cloud HCM Recruiting in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southwest Gas Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southwest Gas Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southwest Gas Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.