Toronto, M5R 3N8, ON,
Canada
Spamedica Medical Incorporated Technographics
Spamedica Medical Incorporated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spamedica Medical Incorporated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Spamedica Medical Incorporated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spamedica Medical Incorporated has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spamedica Medical Incorporated is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spamedica Medical Incorporated revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spamedica Medical Incorporated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spamedica Medical Incorporated Tech Stack and Enterprise Applications
Spamedica Medical Incorporated ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Spamedica Medical Incorporated implemented Oracle NetSuite ERP to centralize core finance and accounting for its Canadian consumer packaged goods operations, establishing a cloud-first foundation for ERP Financial processes. The deployment positioned the Oracle NetSuite ERP instance as the primary financial system of record supporting statutory accounting and operational financial workflows across the organization.
Oracle NetSuite ERP was configured to deliver standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, fixed asset accounting, and inventory valuation workflows. Configuration emphasized chart of accounts design, automated recurring transactions, period close controls, and role-based access to support month-end and revenue recognition processes typical of an ERP Financial deployment.
Operational scope focused on finance, accounting, procurement, and inventory control functions within Spamedica Medical Incorporated, with governance centered on centralized financial policies, segregation of duties, and standardized month-end close procedures. The implementation reflects a small enterprise cloud ERP architecture, leveraging Oracle NetSuite ERP for consolidated financial reporting and operational transaction management across the company.
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Spamedica Medical Incorporated AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Spamedica Medical Incorporated deployed LiveChat on its public website under the Chatbots and Conversational AI category, establishing a web‑centric customer engagement channel for the Canadian consumer packaged goods brand. The implementation is centered on the LiveChat widget embedded in site pages, aligning with the company size of roughly 40 employees and a single website presence rather than a multi‑site enterprise rollout.
The LiveChat implementation leverages standard Chatbots and Conversational AI capabilities such as real time messaging, prebuilt canned responses, visitor context and chat routing to queue inquiries to onshore staff. Configuration focused on lightweight agent workflows and template responses to match typical product and customer support inquiries for a small CPG operator.
Architecturally the deployment is implemented as a client side widget snippet inserted into the website, providing browser based agent access and server side message routing managed by the LiveChat service. No other system integrations are specified in source data, so the architecture remains web first with the LiveChat service handling session persistence and message delivery.
Operationally the LiveChat rollout concentrates on website driven customer engagement and required defining chat availability, agent responsibilities and response templates to fit a compact support team. Governance emphasis is on operator training and conversational script management to maintain consistent customer interactions through the LiveChat application.
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Spamedica Medical Incorporated Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Spamedica Medical Incorporated deployed Microsoft 365. The Microsoft 365 deployment is used as the companys primary Collaboration platform and is referenced on the corporate website.
The implementation of Microsoft 365 includes standard Collaboration capabilities common to the suite, configured to provide enterprise email, team chat and meetings, document collaboration, file synchronization, and Office productivity. Microsoft 365 functions implemented include Exchange Online for mail, SharePoint Online for intranet and content management, Microsoft Teams for real time communication, OneDrive for file sync, and Office applications for document authoring and editing.
Operational coverage for Microsoft 365 spans the full employee base of the 40 person organization and supports core business functions such as marketing, sales support, and administrative operations. The deployment is hosted within a single Microsoft 365 tenant model appropriate for a small to mid sized consumer packaged goods firm and is surfaced on the public website to align external content with internal collaboration workflows.
Governance for the Microsoft 365 rollout emphasizes tenant administration, role based access controls, and content lifecycle settings to manage collaboration across teams. The rollout was executed as an organization wide provisioning, with configuration focused on secure mailbox handling, centralized document libraries, and shared collaboration spaces to support day to day business processes.
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Spamedica Medical Incorporated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Spamedica Medical Incorporated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Spamedica Medical Incorporated CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Spamedica Medical Incorporated
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Marketing and Sales Manager | Manager | Marketing | ||||
| General Accountant | Manager | Finance |
Apps Being Evaluated by Spamedica Medical Incorporated Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||