Stockport, SK1 1EU,
United Kingdom
SpareRoom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SpareRoom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 SpareRoom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SpareRoom has purchased the following applications: Aircall for Call Center in 2024, PeopleHR Core HR for Core HR in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SpareRoom is running and its propensity to invest more and deepen its relationship with Aircall , The Access Group , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SpareRoom revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SpareRoom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Aircall | Legacy | Aircall | Call Center | CRM | power2Cloud | 2024 | 2024 | In 2024, SpareRoom implemented Aircall as its Call Center solution to modernize voice-based customer engagement across its United Kingdom operations. The implementation addresses customer support and sales communications for a company of approximately 80 employees, positioning Aircall as the primary voice channel for contact center workflows. The Aircall deployment emphasized core Call Center capabilities, including inbound and outbound voice routing, agent queues, automatic call distribution, call recording, and real-time dashboarding for supervisors. Configuration work focused on role-based agent provisioning, queue and skill-based routing, and call recording policies to align with support and sales workflows. power2Cloud served as the systems integrator, leading deployment and integration activities to connect Aircall with SpareRoom operational systems and administrative tooling. The project scope included configuration of administrative controls, single environment provisioning for users, and operational handover to internal support teams. Governance and rollout followed a phased approach with formalized agent onboarding, administrator training, and documented call-handling procedures. Controls were established for permissioned access, call recording retention, and operational monitoring, creating a managed voice channel within SpareRoom's customer engagement stack. | |
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2019 | 2019 | ||
|
|
|
|
Payroll | HCM |
|
2019 | 2019 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||