SPB Hospitality
19219 Katy Fwy,
Houston, 77094, TX,
United States
Houston, 77094, TX,
United States
1 346-440-0772
Retail
SPB Hospitality Technographics
SPB Hospitality Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SPB Hospitality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 SPB Hospitality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SPB Hospitality has purchased the following applications: Accruent Lucernex for Lease Management in 2019, Microsoft 365 for Collaboration in 2020, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SPB Hospitality is running and its propensity to invest more and deepen its relationship with Accruent , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SPB Hospitality revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SPB Hospitality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SPB Hospitality Tech Stack and Enterprise Applications
SPB Hospitality ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Lucernex | Lease Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, SPB Hospitality implemented Accruent Lucernex for Lease Management to centralize lease accounting and real estate administration. The Accruent Lucernex Lease Management deployment supported accounting and real estate teams responsible for triple net lease portfolios across multiple states.
The implementation included rent roll creation and ongoing rent roll maintenance, recording of post bankruptcy lease amendments in Accruent Lucernex, and calculation of gross rent, percentage rent, and sales based rent reporting. Lease payment comparison workflows were configured to compare bankruptcy cure payments including rent abatements, common area maintenance fees, and real estate taxes to amounts provided by landlords. Tracking of real estate bills and invoice management for triple net lease locations was performed inside the Lease Management application.
A Senior Lease Accountant functioned as the primary liaison with a third party real estate assessment group, supplying documentation required for valuation appeals and ensuring data in Accruent Lucernex matched external assessments. The deployment covered finance, lease accounting, and real estate operations, with practical coverage across multiple US states where SPB Hospitality holds triple net leases. Operational workflows included coordination between accounting and external assessment processes.
Governance and workflow changes centered on lease amendment control and rent roll governance, with the Senior Lease Accountant responsible for updating Accruent Lucernex when post bankruptcy lease amendments were executed. The implementation supported SPB Hospitality in adopting the new 842 leasing standard, ASC 842, by incorporating lease level billing, CAM, and tax components into accounting entries and reporting. Documentation workflows were formalized to support valuation appeals and maintain audit evidence inside the Lease Management system.
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SPB Hospitality Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, SPB Hospitality deployed Microsoft 365 as its Collaboration platform. SPB Hospitality is a United States based hospitality operator employing approximately 8000 people and generating about $3 billion in revenue, and the Microsoft 365 implementation is observable on the company website.
The Microsoft 365 implementation aligns with core Collaboration capabilities, including email and calendaring, instant messaging and meetings, cloud document libraries, and file synchronization. Functional modules commonly associated with Microsoft 365 Collaboration include Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and content management, and OneDrive for Business for personal file storage, which together support corporate communications, knowledge management, and distributed team collaboration.
The public facing presence of Microsoft 365 on the SPB Hospitality website indicates integration points between the corporate web estate and Microsoft services, suggesting use cases such as content hosting, document publishing, or authentication workflows. Governance for a Microsoft 365 Collaboration deployment of this nature typically emphasizes tenant level administration, identity and access controls, and content governance to align collaboration tooling with marketing, operations, and corporate communications functions.
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SPB Hospitality CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, SPB Hospitality implemented Adobe Experience Cloud on its public website. The deployment uses Adobe Experience Cloud and aligns to the Customer Experience category to centralize web experience management, digital analytics, personalization, and testing across the corporate site. The implementation is architected around web delivery, using client side tagging and server delivered assets to enable dynamic content and measurement on menus, promotions, and brand pages.
Functional capabilities implemented with Adobe Experience Cloud include content authoring and publishing workflows, personalized experience targeting, A/B testing and optimization, and analytics instrumentation to capture visitor behavior on the site. Operational scope primarily covers marketing and digital channels within SPB Hospitality, with governance practices focused on editorial approval, tag management, and controlled rollout of experiments and personalized experiences. SPB Hospitality Adobe Experience Cloud Customer Experience supports marketing and digital channels by consolidating experience management and analytics on its public website.
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Customer Experience | CRM |
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2022 | 2022 |
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SPB Hospitality ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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SPB Hospitality PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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SPB Hospitality IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SPB Hospitality
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SPB Hospitality Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SPB Hospitality IT executives and key decision makers. This section highlights SPB Hospitality's latest recorded technology evaluations, including Restaurant365 for Restaurant Management on 2026-06-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SPB Hospitality digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-12 | SPB Hospitality | Evaluated | Restaurant365 | Restaurant365 | Restaurant Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD SPB Hospitality Technographics
SPB Hospitality is a Retail organization based in United States,
with around 8000 employees and annual revenues of $3.00 billion.
SPB Hospitality operates a diverse technology stack with applications such as
Accruent Lucernex, Microsoft 365 and Adobe Experience Cloud,
covering areas like Lease Management, Collaboration and Customer Experience.
SPB Hospitality has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Accruent, Microsoft and Adobe Systems.
SPB Hospitality recently adopted applications including
FullStory in 2022, Atlassian Jira Service Desk in 2022 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SPB Hospitality’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SPB Hospitality’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SPB Hospitality technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.