Pompano Beach, 33064-6049, FL,
United States
SPD Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SPD Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 SPD Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SPD Group has purchased the following applications: Mi9 Intelligence for Analytics and BI in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Microsoft Azure Monitor for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SPD Group is running and its propensity to invest more and deepen its relationship with Mi9 Retail , Microsoft , Chatlio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SPD Group revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SPD Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Mi9 Retail | Legacy | Mi9 Intelligence | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 | In 2018, J.R. Dunn Jewelers selected the Mi9 end-to-end jewelry suite, including Mi9 Intelligence, to modernize U.S. operations and unify online and offline order processes. The deployment bundled point of sale, clienteling and CRM, order management, and Mi9 Intelligence into a single operational footprint for the retailer. Mi9 Intelligence was implemented as the Analytics and BI component of the suite, delivering role based dashboards and analytics to support merchandising, CRM, and order management decisions. Configuration emphasized operational reporting, inventory and assortment analytics for merchandising teams, and customer analytics to inform clienteling workflows. The implementation purposefully unified online and offline order workflows to reduce reliance on third party systems, consolidating order fulfillment orchestration inside the Mi9 suite. Operational coverage centered on U.S. retail operations and store fulfillment processes, with Mi9 Intelligence feeding decision support across stores and corporate merchandising and CRM functions. Governance focused on centralizing analytics and establishing role based access to dashboards for merchandisers, store managers, and CRM users, aligning process and responsibilities around the single Mi9 data model. Reported outcomes included improved order fulfillment efficiency and a reduction in dependence on third party systems as the primary stated benefits. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2022 | 2022 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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