List of Mi9 Intelligence Customers
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United States
Since 2010, our global team of researchers has been studying Mi9 Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mi9 Intelligence for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mi9 Intelligence for Analytics and BI include: Lori's Gifts, a United States based Consumer Packaged Goods organisation with 1300 employees and revenues of $200.0 million, Zadok Jewelers, a United States based Retail organisation with 50 employees and revenues of $6.0 million, SPD Group, a United States based Retail organisation with 45 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Mi9 Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mi9 Intelligence customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Lori's Gifts | Consumer Packaged Goods | 1300 | $200M | United States | Mi9 Retail | Mi9 Intelligence | Analytics and BI | 2018 | n/a | In 2018, Lori's Gifts implemented Mi9 Intelligence in the Analytics and BI category to bring role-based business intelligence to its U.S. hospital gift-shop operations across hundreds of locations. The engagement accompanied a broader Mi9 Retail deployment for merchandising, business intelligence, and customer engagement, with an explicit focus on improving inventory allocation and analytics-driven merchandising. Mi9 Intelligence was configured to deliver role-based dashboards, operational KPIs, and self-service analytics targeted at merchandising and CRM processes. Functional capabilities emphasized merchandising analytics, allocation insight for inventory decisions, and customer engagement reporting, enabling both dashboard-driven monitoring and ad hoc self-service reporting for merchandising and CRM users. The implementation covered merchandising and CRM teams across the United States, centralizing analytics for hundreds of hospital gift-shop sites and standardizing KPI reporting to support operational decision workflows. Governance was organized around role-based access and KPI ownership to align reporting, workflows, and merchandising processes with inventory allocation goals. | |
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SPD Group | Retail | 45 | $5M | United States | Mi9 Retail | Mi9 Intelligence | Analytics and BI | 2018 | n/a | In 2018, J.R. Dunn Jewelers selected the Mi9 end-to-end jewelry suite, including Mi9 Intelligence, to modernize U.S. operations and unify online and offline order processes. The deployment bundled point of sale, clienteling and CRM, order management, and Mi9 Intelligence into a single operational footprint for the retailer. Mi9 Intelligence was implemented as the Analytics and BI component of the suite, delivering role based dashboards and analytics to support merchandising, CRM, and order management decisions. Configuration emphasized operational reporting, inventory and assortment analytics for merchandising teams, and customer analytics to inform clienteling workflows. The implementation purposefully unified online and offline order workflows to reduce reliance on third party systems, consolidating order fulfillment orchestration inside the Mi9 suite. Operational coverage centered on U.S. retail operations and store fulfillment processes, with Mi9 Intelligence feeding decision support across stores and corporate merchandising and CRM functions. Governance focused on centralizing analytics and establishing role based access to dashboards for merchandisers, store managers, and CRM users, aligning process and responsibilities around the single Mi9 data model. Reported outcomes included improved order fulfillment efficiency and a reduction in dependence on third party systems as the primary stated benefits. | |
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Zadok Jewelers | Retail | 50 | $6M | United States | Mi9 Retail | Mi9 Intelligence | Analytics and BI | 2017 | n/a | In 2017 Zadok Jewelers implemented Mi9 Intelligence as part of a broader Mi9 Retail end-to-end jewelry suite for its U.S. luxury retail stores. The deployment included the Analytics and BI component Mi9 Intelligence to provide role-specific dashboards and data-driven insights that support merchandising and CRM strategies across the region. The implementation combined Mi9 Intelligence analytics with the vendor delivered mobile POS, clienteling CRM, and inventory and order management modules to centralize operational reporting. Mi9 Intelligence was configured to expose role based dashboards for merchandising teams and customer engagement users, supporting standard analytics workflows such as sales performance review, inventory velocity analysis, assortment visibility, and clienteling metrics. Integrations were internal to the Mi9 Retail suite, enabling Mi9 Intelligence to consume transactional POS data, clienteling CRM records, and inventory and order management feeds without third party connectors. Operational scope covered Zadok Jewelers U.S. luxury retail stores, with business functions impacted including merchandising, store operations, inventory planning, and customer relationship management. Governance focused on role based access to dashboards and embedding analytics into merchandising and CRM workflows, with a phased store level rollout across the U.S. The program was positioned to enable greater agility in merchandising and customer engagement by providing centralized Analytics and BI visibility for business users. |
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