Spirent Communications
2708 Orchard Parkway, Suite 20,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 408-752-7100
Communications
Spirent Communications Technographics
Spirent Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spirent Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Spirent Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spirent Communications has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Contentful Content Platform for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spirent Communications is running and its propensity to invest more and deepen its relationship with Drift , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spirent Communications revenues, which have grown to $262.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spirent Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spirent Communications Tech Stack and Enterprise Applications
Spirent Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Spirent Communications implemented Drift AI Chatbot. The Drift AI Chatbot is deployed as a Chatbots and Conversational AI solution on Spirent's public website to manage web visitor engagement and early stage qualification.
The implementation emphasized category-aligned capabilities including conversational routing, automated qualification flows, knowledge base driven responses, and configurable chat widgets and playbooks to standardize interactions across product and solution pages. Operational ownership was assigned to digital marketing and customer support teams, with governance focused on conversation playbook updates, template controls, and escalation rules to human agents, and rollout scoped at the site level to align chat experiences with buyer intent.
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Spirent Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Spirent Communications implemented Cisco Webex Meetings on its public website as an Audio Video and Web Conferencing solution to support external meeting and collaboration flows. The deployment is described as a hosted Cisco Webex Meetings installation accessible from the corporate site, enabling browser based joining and hosted meeting rooms for customer and partner interactions.
Configuration centered on core Cisco Webex Meetings capabilities such as scheduled meetings, join controls, screen sharing, and participant management, with the Cisco Webex Meetings admin console used for configuration and session governance. Embedding on the website suggests use of meeting widgets and public meeting links to streamline external scheduling and attendee access, consistent with Audio Video and Web Conferencing operational patterns.
Operational ownership is aligned with IT for configuration and administration, while marketing and sales are implicated as primary business functions using the embedded meeting service for demos and client engagement. Governance relies on application level administration within Cisco Webex Meetings for access control and session policies, and the implementation is scoped to public facing web interactions rather than an internal only collaboration rollout.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Spirent Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentful GmbH | Legacy | Contentful Content Platform | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Spirent Communications implemented Contentful Content Platform as its Web Content Management solution for the corporate website. The implementation centralized structured content and digital assets to support product, solution, and marketing pages under an API driven publishing model.
Configuration work within Contentful Content Platform focused on defining content types and reusable content blocks, enabling localization fields, asset management, staged publishing, and role based access controls. The implementation leverages API driven content delivery to feed decoupled front end applications and to enable downstream integrations with analytics, search, and marketing systems.
Operational ownership resides with Spirent's marketing and digital teams who manage content modeling, taxonomy, and release coordination through the platform environments and version controls. Governance instituted editorial roles and approval workflows to standardize content reuse and streamline publishing for the public website.
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Spirent Communications SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2024 | 2024 |
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Spirent Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Spirent Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Spirent Communications TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Spirent Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Spirent Communications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Spirent Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Spirent Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Spirent Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Spirent Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Spirent Communications Technographics
Spirent Communications is a Communications organization based in United States,
with around 1300 employees and annual revenues of $262.0 million.
Spirent Communications operates a diverse technology stack with applications such as
Drift AI Chatbot, Cisco Webex Meetings and Contentful Content Platform,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
Spirent Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Cisco Systems and Contentful GmbH.
Spirent Communications recently adopted applications including
Zycus Purchase Order Management in 2024, Slack Connect in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Spirent Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Spirent Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Spirent Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.