AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

SPL Group Tech Stack and Enterprise Applications

SPL Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Velaro Legacy Velaro Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, SPL Group implemented Velaro Live Chat on its website. The Velaro Live Chat deployment functions as the company's Chatbots and Conversational AI solution for customer service and online sales support. The implementation embeds a cloud hosted chat widget on spl-group.com to provide real time messaging to retail and commercial banking website visitors. Configuration leverages standard Chatbots and Conversational AI capabilities including a web chat widget, an agent console for support staff, chat routing and queueing, transcript capture and proactive messaging workflows. Operational scope centers on customer service and sales functions within SPL Group, with agents using the Velaro Live Chat console to manage conversations and retain transcripts. Governance and operational ownership is exercised by customer support leadership through agent access controls, queue configuration and chat policy settings.
SPL Group eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite Commerce eCommerce eCommerce n/a 2020 2020
In 2020, SPL Group deployed Oracle NetSuite Commerce on its public website to provide a customer-facing online sales channel. Oracle NetSuite Commerce is used as the company eCommerce platform to support storefront presentation, product catalog management, shopping cart and checkout, and order capture, positioning SPL Group Oracle NetSuite Commerce eCommerce as the primary sales and order management interface. The implementation is consistent with a small company SaaS footprint, with Oracle NetSuite Commerce serving as a cloud-hosted storefront layer and a content and merchandising control point. Configuration emphasizes catalog and product data management, shopping cart and checkout workflows, and customer account and order management capabilities, while exposing standard integration points for payment processing, fulfillment handoffs, and customer data synchronization. Operational ownership sits with sales and customer service functions, with content management and order operations centralized on the website platform and a phased approach to governance and role-based access for merchandising and support.
eCommerce eCommerce 2014 2014
SPL Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2020 2020
In 2020, SPL Group implemented Oracle NetSuite CRM, deploying a cloud SaaS Oracle NetSuite CRM instance that is surfaced on the company website to capture leads and manage customer contact records. The implementation centers on CRM workflows for lead capture from web forms, centralized contact and account management, and sales pipeline tracking, aligned to the firm’s sales and customer service activities within its small business operational model. Oracle NetSuite CRM was configured to provide a single customer record repository and basic reporting dashboards, with role-based access for sales and support users and centralized administrative control for configuration and data hygiene. Integration scope is focused on website-embedded capture and the web-based UI, with operational coverage across sales, marketing, and client service functions.
Marketing Automation CRM 2017 2017
SPL Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at SPL Group

First Name Last Name Title Function Department Email Phone
President CXO Finance
Director Director Finance

Apps Being Evaluated by SPL Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SPL Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SPL Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SPL Group Technographics
SPL Group is a Banking and Financial Services organization based in United States, with around 30 employees and annual revenues of $3.0 million.
SPL Group operates a diverse technology stack with applications such as Velaro Live Chat, Oracle NetSuite Commerce and Oracle NetSuite CRM, covering areas like Chatbots and Conversational AI, eCommerce and CRM.
SPL Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Velaro and Oracle.
SPL Group recently adopted applications including Oracle NetSuite Commerce in 2020, Oracle NetSuite CRM in 2020 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates SPL Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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