Pompano Beach, 33069, FL,
United States
SPL Group Technographics
SPL Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SPL Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 SPL Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SPL Group has purchased the following applications: Velaro Live Chat for Chatbots and Conversational AI in 2014, Oracle NetSuite Commerce for eCommerce in 2020, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SPL Group is running and its propensity to invest more and deepen its relationship with Velaro , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SPL Group revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SPL Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SPL Group Tech Stack and Enterprise Applications
SPL Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, SPL Group implemented Velaro Live Chat on its website. The Velaro Live Chat deployment functions as the company's Chatbots and Conversational AI solution for customer service and online sales support. The implementation embeds a cloud hosted chat widget on spl-group.com to provide real time messaging to retail and commercial banking website visitors.
Configuration leverages standard Chatbots and Conversational AI capabilities including a web chat widget, an agent console for support staff, chat routing and queueing, transcript capture and proactive messaging workflows. Operational scope centers on customer service and sales functions within SPL Group, with agents using the Velaro Live Chat console to manage conversations and retain transcripts. Governance and operational ownership is exercised by customer support leadership through agent access controls, queue configuration and chat policy settings.
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SPL Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, SPL Group deployed Oracle NetSuite Commerce on its public website to provide a customer-facing online sales channel. Oracle NetSuite Commerce is used as the company eCommerce platform to support storefront presentation, product catalog management, shopping cart and checkout, and order capture, positioning SPL Group Oracle NetSuite Commerce eCommerce as the primary sales and order management interface.
The implementation is consistent with a small company SaaS footprint, with Oracle NetSuite Commerce serving as a cloud-hosted storefront layer and a content and merchandising control point. Configuration emphasizes catalog and product data management, shopping cart and checkout workflows, and customer account and order management capabilities, while exposing standard integration points for payment processing, fulfillment handoffs, and customer data synchronization. Operational ownership sits with sales and customer service functions, with content management and order operations centralized on the website platform and a phased approach to governance and role-based access for merchandising and support.
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eCommerce | eCommerce |
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2014 | 2014 |
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SPL Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, SPL Group implemented Oracle NetSuite CRM, deploying a cloud SaaS Oracle NetSuite CRM instance that is surfaced on the company website to capture leads and manage customer contact records. The implementation centers on CRM workflows for lead capture from web forms, centralized contact and account management, and sales pipeline tracking, aligned to the firm’s sales and customer service activities within its small business operational model.
Oracle NetSuite CRM was configured to provide a single customer record repository and basic reporting dashboards, with role-based access for sales and support users and centralized administrative control for configuration and data hygiene. Integration scope is focused on website-embedded capture and the web-based UI, with operational coverage across sales, marketing, and client service functions.
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Marketing Automation | CRM |
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2017 | 2017 |
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SPL Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at SPL Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Director | Director | Finance |
Apps Being Evaluated by SPL Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||