Sportmaster A/S Technographics
Sportmaster A/S Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sportmaster A/S and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Sportmaster A/S employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sportmaster A/S has purchased the following applications: Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2019, New Relic APM for Application Performance Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sportmaster A/S is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sportmaster A/S revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sportmaster A/S intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sportmaster A/S Tech Stack and Enterprise Applications
Sportmaster A/S Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Sportmaster A/S implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 to support core retail business functions including team communication, enterprise email, and document collaboration for an organization of approximately 1,000 employees, and the public site source for sportmaster.dk references Microsoft 365 assets tied to the corporate tenant.
Configuration focused on standard Collaboration capabilities within Microsoft 365, with Microsoft Teams for synchronous communication, Exchange Online for email, SharePoint Online for shared document libraries and intranet content, and OneDrive for personal file sync and collaboration. Governance was organized around tenant-level controls to manage access and sharing across corporate and store functions, applying collaboration and document management policies consistent with retail workflows, and no system integrator or other named integrations were specified in the source.
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Sportmaster A/S CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Sportmaster A/S implemented Hotjar as part of its Customer Experience tooling on the public site sportmaster.dk. The rollout targeted the retailer’s digital storefront to support e-commerce, UX, and digital marketing functions across its Denmark operations and digital channels, reflecting site-wide behavioral instrumentation for a company of roughly 1000 employees.
Deployment used a client-side JavaScript snippet embedded across product pages and checkout flows to enable Hotjar session recordings, heatmaps, conversion funnel analysis, and on-site feedback polls. Configuration emphasized page-level event capture and sampling controls to collect behavioral analytics and qualitative feedback for iterative UX work.
Operational coverage routed Hotjar-generated insights to e-commerce, merchandising, and UX teams for analysis and user experience refinement. Governance notes focused on aligning data capture with cookie consent and privacy workflows common to Customer Experience implementations in the EU, keeping behavioral analytics scoped to web interactions rather than backend transactional systems.
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Sportmaster A/S ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2013 | 2013 |
In 2013, Sportmaster A/S deployed New Relic APM for Application Performance Management on its public website. New Relic APM was instrumented in the web application stack to capture real-time application metrics, transaction traces, error analytics and throughput data, feeding centralized dashboards for operational visibility. The implementation emphasized server-side instrumentation and transaction-level tracing to surface slow transactions and application errors for web performance monitoring.
New Relic APM telemetry is consumed by web operations and engineering teams to support incident triage and performance tuning, with dashboards and alerting configured around response time, slow transactions and error rates. Rollout scope was limited to the customer-facing site and its application layers, with configuration focused on metric collection, trace sampling and alert thresholds to enable continuous monitoring and operational validation.
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Sportmaster A/S PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Sportmaster A/S IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sportmaster A/S
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Sportmaster A/S Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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