Springbrook Software, Inc.
1000 SW Broadway, Suite 1900,
Portland, 97205, OR,
United States
Portland, 97205, OR,
United States
1 866-256-7661
Professional Services
Springbrook Software, Inc. Technographics
Springbrook Software, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Springbrook Software, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Springbrook Software, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Springbrook Software, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Oracle Netsuite OpenAir for Professional Services Automation in 2011, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Springbrook Software, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Springbrook Software, Inc. revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Springbrook Software, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Springbrook Software, Inc. Tech Stack and Enterprise Applications
Springbrook Software, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Springbrook Software, Inc. deployed Oracle NetSuite ERP as its core financial system, adopting the ERP Financial category to centralize accounting and financial operations. The implementation targeted the company finance and accounting functions for a United States based professional services firm with roughly 120 employees and $12,000,000 in revenue, leveraging Oracle NetSuite ERP as a cloud hosted, multi tenant SaaS application to reduce on premise infrastructure and consolidate transactional finance activities.
Configuration work concentrated on standard ERP Financial capabilities, including general ledger structure and chart of accounts configuration, accounts payable, accounts receivable and billing workflows, fixed asset tracking, cash management and financial reporting. Oracle NetSuite ERP was configured to support period close sequencing, revenue recognition schedules and native approval routing to automate routine accounting tasks while preserving audit trails and transaction-level controls.
Operational coverage was scoped to corporate finance, billing, and executive reporting functions, with role based access and segregation of duties controls implemented through the application s native security and workflow modules. The deployment emphasized using built in reporting and dashboards to provide visibility for finance and senior management without introducing bespoke external data warehouses.
Governance focused on process standardization, documented accounting procedures, and a phased rollout to align users on common accounting policies and month end close tasks. Training and defined user roles were instituted to enforce workflow approvals and auditability, positioning Oracle NetSuite ERP as the single source of record for the company s ERP Financial activities.
|
Springbrook Software, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Springbrook Software, Inc. implemented Oracle Netsuite OpenAir as its Professional Services Automation platform. The deployment targeted the company professional services and finance functions across its United States operations, aligning project delivery and billing workflows to a centralized PSA system that matched the scale of a 120 employee services organization.
Oracle Netsuite OpenAir was configured to support core Professional Services Automation capabilities including project management, resource and capacity planning, time and expense capture, project accounting, and client billing workflows. Configuration work emphasized standardized project templates, role based access controls, and automated time to invoice sequencing to reduce manual handoffs and enforce consistent project costing and billing practices.
The implementation leveraged the cloud native architecture of Oracle Netsuite OpenAir to provide centralized project and resource data, enabling real time visibility into utilization and project status across delivery teams. Operational coverage included delivery, sales operations for project scoping, and finance for billing and revenue related processes, with shared workflows for timesheet approvals and expense validation.
Governance was organized around centralized process owners in delivery and finance who enforced timesheet compliance and billing rules, and rollout followed phased onboarding of project teams to standardize templates and approval workflows. The narrative focuses on system architecture, implemented modules, operational coverage, and governance rather than on quantified outcomes.
|
Springbrook Software, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Springbrook Software, Inc. implemented LiveChat on their website under the Chatbots and Conversational AI category. The implementation embeds the LiveChat web widget into public site pages to enable real-time conversations with prospects and clients. This deployment positions LiveChat as the primary conversational touchpoint for customer engagement and service inquiries on the company website.
Configurations and operational use focus on standard Chatbots and Conversational AI capabilities such as live messaging, chat routing to internal teams, and reusable response templates managed through the LiveChat application. Operational governance is typically managed by product or support leadership who configure availability schedules and response workflows, and agents use LiveChat to handle website-based customer service and sales conversations. Springbrook Software, Inc. LiveChat Chatbots and Conversational AI supports customer engagement and client service functions via the company website.
|
Springbrook Software, Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
Springbrook Software, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Springbrook Software, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Springbrook Software, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2003 | 2003 |
|
Springbrook Software, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
Springbrook Software, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Springbrook Software, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Springbrook Software, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
EVP Sales and Marketing | VP | Marketing | |
|
|
|
CTO | CXO | Finance | |
|
|
|
EVP Corporate Development | VP | Finance | |
|
|
|
Director of Sales | Director | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
Apps Being Evaluated by Springbrook Software, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Springbrook Software, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Springbrook Software, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Springbrook Software, Inc. Technographics
Springbrook Software, Inc. is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $12.0 million.
Springbrook Software, Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Netsuite OpenAir and LiveChat,
covering areas like ERP Financial, Professional Services Automation and Chatbots and Conversational AI.
Springbrook Software, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and LiveChat, Inc..
Springbrook Software, Inc. recently adopted applications including
6sense Account Engagement Platform in 2023, Tableau in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Springbrook Software, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Springbrook Software, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Springbrook Software, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.