Windsor, 06095-2136, CT,
United States
SS&c Technologies Holdings Technographics
SS&c Technologies Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SS&c Technologies Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8287 SS&c Technologies Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SS&c Technologies Holdings has purchased the following applications: Slack Connect for Collaboration in 2022, Adobe Experience Cloud for Customer Experience in 2019, Atlassian StatusPage for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SS&c Technologies Holdings is running and its propensity to invest more and deepen its relationship with Salesforce , Adobe Systems , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SS&c Technologies Holdings revenues, which have grown to $1.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SS&c Technologies Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SS&c Technologies Holdings Tech Stack and Enterprise Applications
SS&c Technologies Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, SS&c Technologies Holdings deployed Slack Connect as part of its Collaboration environment. Public site traces show they are using Slack on their website, indicating an externally facing use of Slack Connect for partner and client interaction.
The deployment leverages Slack Connect capabilities such as shared channels with external organizations, channel-based messaging, direct messages, and file sharing, consistent with a cloud-hosted SaaS collaboration architecture. The full application name Slack Connect appears in their implementation, and the configuration focuses on real-time coordination and external workspace connectivity to streamline cross-organization communication.
Operationally, the implementation supports business functions around client engagement and cross-functional collaboration between internal teams and external partners. Governance and operational controls for Slack Connect likely include external channel approvals, workspace access controls, and information sharing policies to manage security and compliance when Slack functionality is surfaced on the corporate website.
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SS&c Technologies Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, SS&C Technologies Holdings implemented Adobe Experience Cloud. The deployment positions Adobe Experience Cloud as the primary Customer Experience platform running on SS&C's public website and supporting marketing and digital channels.
The implementation leverages core Adobe Experience Cloud capabilities typical for Customer Experience projects, including web experience management, digital asset management, analytics instrumentation, and rule-based personalization. Configuration emphasizes template-driven content delivery and client-side tagging to capture page-level behavioral data, while personalization rules and experience variants are used to tailor content for visitors.
Architecturally the rollout uses Adobe Experience Cloud as a cloud SaaS layer that serves and measures website experiences, with standard API and tag-based interfaces to surface analytics and personalization into pages. Orchestration of campaign scheduling and content deployment is managed through the platform's experience management and analytics services, integrated into the corporate web delivery stack.
Operational ownership centers on marketing and digital experience teams, with governance focused on editorial workflows, segment-based targeting, and testing controls for site campaigns. Content publishing, campaign orchestration, and A/B testing processes are structured to manage incremental rollouts on the website under central control.
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SS&c Technologies Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, SS&c Technologies Holdings deployed Atlassian StatusPage as a public-facing element of its Incident Management capability, embedding the Atlassian StatusPage instance on sscinc.com for customer-visible service status and maintenance communication. The deployment is positioned as an external incident communication channel, exposing component status and scheduled maintenance information directly on the corporate website.
The Atlassian StatusPage implementation includes standard Incident Management modules such as component status modeling, incident posting and lifecycle updates, scheduled maintenance pages, and subscriber notification management. Configuration work focused on page templates, incident templates, and public API endpoints to support automated status publishing and manual incident broadcasts through the Atlassian StatusPage interface.
Operational governance for the Atlassian StatusPage instance centers on IT operations and incident response teams, with editorial roles assigned for page updates and communications ownership for customer-facing incident narratives. The implementation scope is explicitly the company website, providing a centralized public status surface used by customer communications and support functions, and operating alongside internal incident handling workflows.
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IT Service Management | ITSM |
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2021 | 2021 |
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SS&c Technologies Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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IT Decision Makers and Key Stakeholders at SS&c Technologies Holdings
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