St James, 65559, MO,
United States
St. James Winery Technographics
St. James Winery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. James Winery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 St. James Winery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. James Winery has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, SellTreez for Point Of Sale in 2021, Zendesk Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. James Winery is running and its propensity to invest more and deepen its relationship with Microsoft , Treez , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. James Winery revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. James Winery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. James Winery Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, St. James Winery implemented Microsoft Dynamics NAV as its core ERP Financial platform. The Microsoft Dynamics NAV deployment was positioned to centralize transactional finance and wholesale sales processes for the company, supporting finance and wholesale CRM business functions across the organization in the United States.
Implementation work included finance-focused functional configuration such as general ledger, accounts payable, accounts receivable, order processing, basic inventory controls, and financial analysis workflows. The engagement explicitly involved a Database Designer and Administrator role and a Wholesale CRM Administrator and Designer, which indicates configuration and schema work to align NAV tables and business logic with the winerys wholesale sales and financial reporting needs.
The technical stack and integrations reflect a SQL Server backbone and ETL orchestration, with SQL Server Integration Services administration cited for data movement and report automation. Business intelligence and reporting capabilities were delivered using SQL, Jet Reports, and Tableau alongside Microsoft Dynamics NAV, with report automation and scheduled ETL jobs to feed downstream dashboards and financial reports.
Operational governance emphasized BI report automation, SSIS job scheduling, and controlled change management for financial reports and CRM forms, driven by the Database Administrator and SSIS Administrator responsibilities. The implementation narrative centers on Microsoft Dynamics NAV as an ERP Financial system supporting finance, wholesale CRM, and BI/reporting operations for St. James Winery.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Treez | Legacy | SellTreez | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 St. James Winery implemented SellTreez, deploying the SellTreez Point Of Sale solution on its website. The implementation positioned the Point Of Sale application to handle online commerce and checkout, linking product presentation to transaction capture for the winery’s direct e-commerce channel.
The deployment configured core Point Of Sale functional capabilities including product catalog and pricing management, inventory visibility, order capture and customer profile and payment workflows consistent with Point Of Sale systems. Integration is centered on the winery website where SellTreez surfaces product availability and completes transactions, supporting sales and customer engagement business functions for the 50 person consumer packaged goods operation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 St. James Winery implemented Zendesk Chat, deploying Zendesk Chat as a customer-facing conversational channel on its public website. The implementation is categorized under Chatbots and Conversational AI and centers on an embedded web chat widget to capture real-time customer inquiries on product pages and the winery storefront.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2020 | 2020 |
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Shopping Cart Management | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at St. James Winery
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by St. James Winery Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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