St John Ambulance
St. John House 5 Broadfield Close,
Sheffield, S8 0XN,
United Kingdom
Sheffield, S8 0XN,
United Kingdom
44 37 0010-4950
Healthcare
St John Ambulance Technographics
St John Ambulance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St John Ambulance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1684 St John Ambulance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St John Ambulance has purchased the following applications: Medius AP Invoice Automation for AP Automation in 2015, Moodle LMS for Learning and Development in 2021, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St John Ambulance is running and its propensity to invest more and deepen its relationship with Medius , Infor , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St John Ambulance revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St John Ambulance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St John Ambulance Tech Stack and Enterprise Applications
St John Ambulance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medius | Legacy | Medius AP Invoice Automation | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015 St John Ambulance implemented Medius AP Invoice Automation to standardize invoice intake and approvals across its finance organization. The deployment targeted AP Automation for accounts payable processing, centering on invoice capture, electronic routing, and centralized approval controls for finance and procurement stakeholders.
Configuration focused on Medius AP Invoice Automation modules typical to the category, including automated invoice capture and OCR, PO matching and three way matching workflows, exception routing and role based approvals. The implementation notes reference MediusFlow and an Electronic Purchase Order System EPOs as operational components, and documentation indicates integration points to MYOB Pay Global for downstream payment coordination and to Active Directory and Azure AD Connect for user authentication and provisioning.
Operational coverage was within St John Ambulance United Kingdom finance and procurement teams, with IT infrastructure dependencies noted against Exchange, Citrix, and endpoint management systems. Governance emphasized workflow-based approval chains and directory driven user roles, and operational runbooks documented the intersection of Medius AP Invoice Automation with existing EPOs and payroll payment tooling.
|
|
|
|
|
ERP Financial | ERP |
|
2014 | 2014 |
|
|
|
|
|
ERP Financial | ERP |
|
2013 | 2013 |
|
St John Ambulance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, St John Ambulance deployed Moodle LMS on its website to centralize online learning and make training accessible to staff and volunteers across the United Kingdom. The deployment positions Moodle LMS as the organization’s primary Learning and Development platform for first aid certification, compliance learning, and ongoing skills development.
The implementation leverages core Moodle LMS capabilities, including course catalog management, role based user and enrollment controls, assessment and quiz engines, certification and competency tracking, and multimedia content delivery. The configuration supports blended learning pathways with self paced e learning, scheduled instructor led activities, and reporting dashboards for training coordinators and compliance administrators.
Hosted on the St John Ambulance website, the Moodle LMS delivers operational learning across clinical, volunteer, and support functions within the organization. Governance is reflected in role based access and course lifecycle controls that enable local trainers and central administrators to manage enrolments, maintain compliance records, and administer certification workflows.
|
St John Ambulance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, St John Ambulance deployed TeamSupport SnapEngage on its public website to provide web-based conversational support. TeamSupport SnapEngage is used as a Chatbots and Conversational AI application to manage public-facing website chat, capture inquiries, and route interactions for follow up.
The implementation centers on a web-embedded chat widget with typical Chatbots and Conversational AI capabilities, including proactive chat invitations, canned responses, transcript capture, and escalation to live agents. Configuration work focused on conversational flows, canned-response libraries, and session logging to ensure consistent handling of common enquiries.
Operational scope is website-centric, supporting public engagement and service enquiry workflows originating from the organisation’s site. The deployment impacts customer engagement and support workflows, providing a digital intake channel for enquiries that can be triaged through chat-handling procedures.
Governance emphasis is on chat handling and escalation workflows, operator routing rules, and transcript retention for operational review and continuity of service. The narrative reflects a straightforward SaaS chat widget deployment of TeamSupport SnapEngage under the Chatbots and Conversational AI category, embedded on St John Ambulance’s website for public interaction management.
|
St John Ambulance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
St John Ambulance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
St John Ambulance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2016 |
|
|
|
|
|
Customer Engagement | CRM |
|
2018 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2011 | 2011 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2018 | 2019 |
|
St John Ambulance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
St John Ambulance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
St John Ambulance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
St John Ambulance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
St John Ambulance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at St John Ambulance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
Director of Finance and Corporate Services | Director | Finance | |
|
|
|
Head Of Information Technology | Director | IT | |
|
|
|
Credit Controller | Director | Finance | |
|
|
|
Lead Group Accountant | Manager | Finance | |
|
|
|
Finance Business Partner | Manager | Finance | |
|
|
|
Data & Analytics Programme Manager | Manager | IT | |
|
|
|
Head of HR | Director | HR | |
|
|
|
Director, Sales and Customer Service | Director | Customer Service | |
|
|
|
Director of People & Organisation | Director | HR | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Chief of Staff | CXO | Finance | |
|
|
|
Chief Resources Officer | CXO | Finance | |
|
|
|
Finance Systems Manager | Manager | IT | |
|
Apps Being Evaluated by St John Ambulance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from St John Ambulance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the St John Ambulance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD St John Ambulance Technographics
St John Ambulance is a Healthcare organization based in United Kingdom,
with around 1684 employees and annual revenues of $280.0 million.
St John Ambulance operates a diverse technology stack with applications such as
Medius AP Invoice Automation, Moodle LMS and TeamSupport SnapEngage,
covering areas like AP Automation, Learning and Development and Chatbots and Conversational AI.
St John Ambulance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Medius, Moodle and TeamSupport.
St John Ambulance recently adopted applications including
Elastic Email API in 2023, Microsoft Dynamics 365 Marketing in 2022 and Moodle LMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of St John Ambulance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates St John Ambulance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete St John Ambulance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.