AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

St John Ambulance Tech Stack and Enterprise Applications

St John Ambulance ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Medius Legacy Medius AP Invoice Automation AP Automation ERP n/a 2015 2015
In 2015 St John Ambulance implemented Medius AP Invoice Automation to standardize invoice intake and approvals across its finance organization. The deployment targeted AP Automation for accounts payable processing, centering on invoice capture, electronic routing, and centralized approval controls for finance and procurement stakeholders. Configuration focused on Medius AP Invoice Automation modules typical to the category, including automated invoice capture and OCR, PO matching and three way matching workflows, exception routing and role based approvals. The implementation notes reference MediusFlow and an Electronic Purchase Order System EPOs as operational components, and documentation indicates integration points to MYOB Pay Global for downstream payment coordination and to Active Directory and Azure AD Connect for user authentication and provisioning. Operational coverage was within St John Ambulance United Kingdom finance and procurement teams, with IT infrastructure dependencies noted against Exchange, Citrix, and endpoint management systems. Governance emphasized workflow-based approval chains and directory driven user roles, and operational runbooks documented the intersection of Medius AP Invoice Automation with existing EPOs and payroll payment tooling.
ERP Financial ERP 2014 2014
ERP Financial ERP 2013 2013
St John Ambulance HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Instinctive Technologies Legacy Reach ATS Applicant Tracking System HCM n/a 2018 2018
Core HR HCM 2018 2018
Learning and Development HCM 2021 2021
Payroll HCM 2018 2018
St John Ambulance AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, St John Ambulance deployed TeamSupport SnapEngage on its public website to provide web-based conversational support. TeamSupport SnapEngage is used as a Chatbots and Conversational AI application to manage public-facing website chat, capture inquiries, and route interactions for follow up. The implementation centers on a web-embedded chat widget with typical Chatbots and Conversational AI capabilities, including proactive chat invitations, canned responses, transcript capture, and escalation to live agents. Configuration work focused on conversational flows, canned-response libraries, and session logging to ensure consistent handling of common enquiries. Operational scope is website-centric, supporting public engagement and service enquiry workflows originating from the organisation’s site. The deployment impacts customer engagement and support workflows, providing a digital intake channel for enquiries that can be triaged through chat-handling procedures. Governance emphasis is on chat handling and escalation workflows, operator routing rules, and transcript retention for operational review and continuity of service. The narrative reflects a straightforward SaaS chat widget deployment of TeamSupport SnapEngage under the Chatbots and Conversational AI category, embedded on St John Ambulance’s website for public interaction management.
St John Ambulance Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2020 2020
St John Ambulance Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2019 2019
St John Ambulance CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2015 2016
Customer Engagement CRM 2018 2019
Customer Experience CRM 2011 2011
Digital Advertising Platform CRM 2015 2015
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2022 2022
Sales Automation, Sales Engagement CRM 2018 2019
St John Ambulance ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
St John Ambulance TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
St John Ambulance PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2023 2023
St John Ambulance IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
St John Ambulance CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at St John Ambulance

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Director of Finance and Corporate Services Director Finance
Head Of Information Technology Director IT
Credit Controller Director Finance
Lead Group Accountant Manager Finance
Finance Business Partner Manager Finance
Data & Analytics Programme Manager Manager IT
Head of HR Director HR
Director, Sales and Customer Service Director Customer Service
Director of People & Organisation Director HR
CIO CXO Finance
Chief of Staff CXO Finance
Chief Resources Officer CXO Finance
Finance Systems Manager Manager IT

Apps Being Evaluated by St John Ambulance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from St John Ambulance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the St John Ambulance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD St John Ambulance Technographics
St John Ambulance is a Healthcare organization based in United Kingdom, with around 1418 employees and annual revenues of $142.0 million.
St John Ambulance operates a diverse technology stack with applications such as Medius AP Invoice Automation, Reach ATS and TeamSupport SnapEngage, covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.
St John Ambulance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Medius, Instinctive Technologies and TeamSupport.
St John Ambulance recently adopted applications including Elastic Email API in 2023, Microsoft Dynamics 365 Marketing in 2022 and Moodle LMS in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of St John Ambulance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates St John Ambulance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete St John Ambulance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.