Irvine, 92612, CA,
United States
St. Joseph Heritage Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Joseph Heritage Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 St. Joseph Heritage Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Joseph Heritage Healthcare has purchased the following applications: Experity EMR/PM for Electronic Health Record in 2021, Quadient Neopost WTS for Shipping Management in 2015, Invoca Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Joseph Heritage Healthcare is running and its propensity to invest more and deepen its relationship with Experity , Quadient , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Joseph Heritage Healthcare revenues, which have grown to $830.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Joseph Heritage Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Experity | Legacy | Experity EMR/PM | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost WTS | Shipping Management | eCommerce | n/a | 2015 | 2015 |
In 2015, St. Joseph Heritage Healthcare implemented Quadient Neopost WTS. The Quadient Neopost WTS deployment served as the organization's Shipping Management platform to centralize package and mail operations across the health system.
The implementation configured core capabilities including Inventory Control, Document Control and Shredding, Storage Space Provision, Asset Tagging, e-Waste and Biohazard Control, and Consolidations and Redistributions. Quadient Neopost WTS was instrumented to provide system wide package tracking through its Neopost Web Tracking System Software, enabling end to end visibility of parcel lifecycles and tagged assets.
Operational coverage extended to centralized mailroom workflows, records management processes for secure document destruction, facilities operations for storage provisioning, and materials management for redistribution activities. The solution supported barcode based asset tagging and package intake through standard Shipping Management workflows such as receipt, tracking, storage assignment, and redistribution routing.
Governance workstreams accompanied the rollout to formalize package handling policies, document retention and shredding procedures, and controls for e-waste and biohazard disposals. Process changes focused on standardizing intake, labeling and consolidation procedures across the system, and on embedding Neopost Web Tracking System Software as the single source of package tracking information.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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