St. Joseph Heritage Healthcare
3345 Michelson Dr., Ste. 100,
Irvine, 92612, CA,
United States
Irvine, 92612, CA,
United States
1 949-381-4000
Healthcare
St. Joseph Heritage Healthcare Technographics
St. Joseph Heritage Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Joseph Heritage Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 St. Joseph Heritage Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Joseph Heritage Healthcare has purchased the following applications: Experity EMR/PM for Electronic Health Record in 2021, Quadient Neopost WTS for Shipping Management in 2015, Invoca Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Joseph Heritage Healthcare is running and its propensity to invest more and deepen its relationship with Experity , Quadient , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Joseph Heritage Healthcare revenues, which have grown to $830.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Joseph Heritage Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Joseph Heritage Healthcare Tech Stack and Enterprise Applications
St. Joseph Heritage Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Experity | Legacy | Experity EMR/PM | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, St. Joseph Heritage Healthcare began using Experity EMR/PM as their Electronic Health Record, with the application presence referenced on the organization’s public website. St. Joseph Heritage Healthcare uses Experity EMR/PM as an Electronic Health Record to support clinical and administrative functions across its ambulatory operations.
Experity EMR/PM was configured to provide core Electronic Health Record and practice management capabilities, including clinical documentation, scheduling and patient intake, billing and revenue cycle support, e-prescribing, and laboratory order and results handling. The deployment also includes patient engagement functionality such as online scheduling and portal access, and supports point of care order entry and outpatient documentation workflows that are typical for an Electronic Health Record.
Operational coverage centers on ambulatory clinical and administrative departments, with system configuration aligned to standardize clinical workflows and enforce role based access controls and audit logging. Governance for the Experity EMR/PM implementation emphasizes clinical workflow standardization, access management, and integration of practice management processes with clinical documentation, consistent with Electronic Health Record operational requirements.
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St. Joseph Heritage Healthcare eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost WTS | Shipping Management | eCommerce | n/a | 2015 | 2015 |
In 2015, St. Joseph Heritage Healthcare implemented Quadient Neopost WTS. The Quadient Neopost WTS deployment served as the organization's Shipping Management platform to centralize package and mail operations across the health system.
The implementation configured core capabilities including Inventory Control, Document Control and Shredding, Storage Space Provision, Asset Tagging, e-Waste and Biohazard Control, and Consolidations and Redistributions. Quadient Neopost WTS was instrumented to provide system wide package tracking through its Neopost Web Tracking System Software, enabling end to end visibility of parcel lifecycles and tagged assets.
Operational coverage extended to centralized mailroom workflows, records management processes for secure document destruction, facilities operations for storage provisioning, and materials management for redistribution activities. The solution supported barcode based asset tagging and package intake through standard Shipping Management workflows such as receipt, tracking, storage assignment, and redistribution routing.
Governance workstreams accompanied the rollout to formalize package handling policies, document retention and shredding procedures, and controls for e-waste and biohazard disposals. Process changes focused on standardizing intake, labeling and consolidation procedures across the system, and on embedding Neopost Web Tracking System Software as the single source of package tracking information.
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St. Joseph Heritage Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
In 2020, St. Joseph Heritage Healthcare deployed Invoca Call Tracking on its public website to capture inbound calls generated by digital channels. The implementation uses Invoca Call Tracking as a Call Tracking and Recording solution to instrument website-to-voice funnels, leveraging session-level call attribution and dynamic number insertion patterns typical of web-based call tracking deployments.
Functionally the deployment emphasizes real-time call analytics, call recording, and routing telemetry to support marketing attribution and patient engagement workflows across inbound phone channels. Operational scope is centered on the website and inbound phone touchpoints, with data intended for marketing measurement and contact center triage. The implementation aligns St. Joseph Heritage Healthcare, Invoca Call Tracking, and the Call Tracking and Recording category with patient access and digital marketing business functions.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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St. Joseph Heritage Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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St. Joseph Heritage Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at St. Joseph Heritage Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by St. Joseph Heritage Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from St. Joseph Heritage Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the St. Joseph Heritage Healthcare digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD St. Joseph Heritage Healthcare Technographics
St. Joseph Heritage Healthcare is a Healthcare organization based in United States,
with around 3900 employees and annual revenues of $830.0 million.
St. Joseph Heritage Healthcare operates a diverse technology stack with applications such as
Experity EMR/PM, Quadient Neopost WTS and Invoca Call Tracking,
covering areas like Electronic Health Record, Shipping Management and Call Tracking and Recording.
St. Joseph Heritage Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Experity, Quadient and Invoca.
St. Joseph Heritage Healthcare recently adopted applications including
Experity EMR/PM in 2021, New Relic APM in 2021 and Invoca Call Tracking in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of St. Joseph Heritage Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates St. Joseph Heritage Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete St. Joseph Heritage Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.