Huntington Beach, 92649, CA,
United States
Staff Pro Technographics
Staff Pro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Staff Pro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Staff Pro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Staff Pro has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Staff Pro is running and its propensity to invest more and deepen its relationship with iCIMS , Fast Work Force , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Staff Pro revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Staff Pro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Staff Pro Tech Stack and Enterprise Applications
Staff Pro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Staff Pro deployed iCIMS Recruit Applicant Tracking System on its public careers site to centralize candidate intake and manage recruiting workflows. The implementation uses iCIMS Recruit Applicant Tracking System as the primary Applicant Tracking System for posting vacancies and collecting applications directly through the Staff Pro website.
The configuration emphasizes core Applicant Tracking System capabilities, including job requisition publishing, candidate application capture, resume parsing, staged application status tracking, interview scheduling workflows, and offer tracking. iCIMS Recruit Applicant Tracking System was configured to route candidates to recruiters and hiring managers, enforce application screening steps, and maintain a centralized candidate profile repository for ongoing talent pipeline management.
Operational coverage is focused on corporate talent acquisition and HR teams, with the careers portal serving as the external entry point for applicants on staffpro.com. Governance was organized around role based access for recruiters and hiring managers, requisition approval workflows, and standardized application status transitions to align recruiting process control with corporate hiring policies.
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Recruiting | HCM |
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2013 | 2013 |
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Staff Pro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Staff Pro implemented Microsoft 365 as its Collaboration platform. The deployment supported a United States based professional services firm with approximately 1,000 employees, consolidating core communication and file collaboration capabilities under a single Microsoft 365 tenant.
The Microsoft 365 implementation centered on core Collaboration modules, including Exchange Online for enterprise email, SharePoint and OneDrive for document management and team content, and Microsoft Teams for real time messaging and meetings. Configuration emphasized role based access and group management to align document libraries and team sites with billable delivery teams and corporate functions.
Identity and access were administered through Azure Active Directory within the Microsoft 365 environment, enabling centralized user provisioning, single sign on and conditional access controls across Office applications. Staff Pro also surfaces Microsoft 365 driven content on its public website, indicating use of the platform for both internal collaboration and outward facing content needs.
Governance for the Microsoft 365 rollout included tenant level policy settings for compliance, data retention, and external sharing controls, with a phased rollout organized by department such as professional services delivery, sales, HR and corporate operations. The implementation positioned Staff Pro Microsoft 365 Collaboration to standardize collaboration workflows, centralize content governance and provide a single identity fabric for enterprise access management.
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Staff Pro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Staff Pro deployed FreshDesk Customer Support on its public website to centralize inbound customer inquiries. Staff Pro is a United States professional services firm with approximately 1000 employees and $150,000,000 in revenue, and the deployment was scoped to support the Customer Support function across its client-facing teams.
The FreshDesk Customer Support configuration focused on web based ticket capture via an embedded widget and standard Customer Support workflows. Implementation work included configuring ticketing and agent console capabilities, a searchable knowledge base for self service, SLA policy definitions, routing rules, and rule based automation to triage and prioritize cases.
Operational coverage was centered on Staff Pro's customer service organization, with governance established around agent roles, escalation workflows, and knowledge ownership to manage tickets originating from the website. The deployment emphasized centralized case handling, documented support processes, and agent workflow configuration consistent with Customer Support category practices.
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Staff Pro CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Staff Pro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Staff Pro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||