AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Star Flyer Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBS Software Services Legacy IBS Software iLoyal Customer Loyalty CRM n/a 2025 2025
In 2025, Star Flyer upgraded its STAR LINK loyalty programme by deploying IBS Software iLoyal as its Customer Loyalty platform. The rollout targeted enhanced mobile and web member experiences across Japan and APAC, positioning the airline to centralize customer loyalty and CRM workflows within a purpose-built loyalty application. The implementation configured core Customer Loyalty capabilities including member profile and tier management, rewards and redemption engines, partner management, and real-time account updates. IBS Software iLoyal was provisioned to support omnichannel member interactions through mobile and web front ends, with configuration focused on event-driven updates and personalization typical of airline loyalty CRM use cases. Integrations emphasized improved partner connectivity and real-time member feature sets, enabling synchronous updates to member accounts and partner accruals without specifying individual third party systems. Operational coverage spanned marketing and CRM functions, with the platform intended to support loyalty program operations across booking, check-in and ancillary retail touch points in the Japan and APAC regions. Governance and rollout planning centered on staged operationalization across regions, data synchronization and member consent controls, and new workflow definitions for loyalty operations and customer service teams. The project narrative highlights launch of enhanced mobile and web experiences and strengthened partner integration capabilities as primary functional outcomes of the IBS Software iLoyal deployment.
Marketing Analytics CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
Content Delivery Network IaaS 2016 2016
IT Decision Makers and Key Stakeholders at Star Flyer
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Star Flyer Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Star Flyer Technographics

Star Flyer is a Transportation organization based in Japan, with around 824 employees and annual revenues of $183.6 million.

Star Flyer operates a diverse technology stack with applications such as Microsoft 365, IBS Software iLoyal and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Loyalty and Application Hosting and Computing Services.

Star Flyer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and IBS Software Services.

Star Flyer recently adopted applications including IBS Software iLoyal in 2025, Mouseflow in 2019 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Star Flyer’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Star Flyer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Star Flyer technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.