Star Flyer
Star Flyer Headquarters Building Kitakyushu Airport 6 Kukokitamachi Kokuraminami-ku,
Kitakyushu, 800-0306,
Japan
Kitakyushu, 800-0306,
Japan
81 9 3555 4500
Transportation
Star Flyer Technographics
Star Flyer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Star Flyer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 824 Star Flyer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Star Flyer has purchased the following applications: Microsoft 365 for Collaboration in 2016, IBS Software iLoyal for Customer Loyalty in 2025, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Star Flyer is running and its propensity to invest more and deepen its relationship with Microsoft , IBS Software Services , Mouseflow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Star Flyer revenues, which have grown to $183.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Star Flyer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Star Flyer Tech Stack and Enterprise Applications
Star Flyer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Star Flyer implemented Microsoft 365 to address enterprise Collaboration needs. The deployment of Microsoft 365 is referenced on the company website, signaling organization-level adoption of the Microsoft 365 suite. The implementation aligns with the scale of the business, covering an organization of approximately 824 employees based in Japan.
The Microsoft 365 deployment encompasses Collaboration category capabilities such as enterprise email and calendaring, cloud document collaboration and storage, and real-time communications and meetings. Operational coverage is consistent with use across corporate functions including operations, customer service and marketing, with governance expected to rely on built-in administration for user provisioning and access controls. Microsoft 365 is explicitly identified as the application in use on the website.
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Star Flyer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBS Software Services | Legacy | IBS Software iLoyal | Customer Loyalty | CRM | n/a | 2025 | 2025 |
In 2025, Star Flyer upgraded its STAR LINK loyalty programme by deploying IBS Software iLoyal as its Customer Loyalty platform. The rollout targeted enhanced mobile and web member experiences across Japan and APAC, positioning the airline to centralize customer loyalty and CRM workflows within a purpose-built loyalty application.
The implementation configured core Customer Loyalty capabilities including member profile and tier management, rewards and redemption engines, partner management, and real-time account updates. IBS Software iLoyal was provisioned to support omnichannel member interactions through mobile and web front ends, with configuration focused on event-driven updates and personalization typical of airline loyalty CRM use cases.
Integrations emphasized improved partner connectivity and real-time member feature sets, enabling synchronous updates to member accounts and partner accruals without specifying individual third party systems. Operational coverage spanned marketing and CRM functions, with the platform intended to support loyalty program operations across booking, check-in and ancillary retail touch points in the Japan and APAC regions.
Governance and rollout planning centered on staged operationalization across regions, data synchronization and member consent controls, and new workflow definitions for loyalty operations and customer service teams. The project narrative highlights launch of enhanced mobile and web experiences and strengthened partner integration capabilities as primary functional outcomes of the IBS Software iLoyal deployment.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Star Flyer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016 Star Flyer implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services on its public website. The adoption positioned Microsoft Azure Cloud Services as the primary hosting layer for the airline's web presence and associated application workloads.
The implementation consolidated standard cloud hosting components, including virtual machine based compute and platform services for web app hosting, managed object and block storage, and cloud load balancing with autoscaling and monitoring capabilities typical of Application Hosting and Computing Services. Configuration likely focused on packaging web assets and application logic for cloud-native operation while enabling centralized management of runtime and storage tiers.
Operationally the scope described in source material is the corporate website, making the implementation primarily relevant to web operations, customer-facing digital services, and IT infrastructure teams. Governance practices would be centered on centralized cloud operations for provisioning, deployment orchestration, and monitoring to support continuous availability and simplified maintenance of the website.
The narrative restates Microsoft Azure Cloud Services and the Application Hosting and Computing Services category to clarify the relationship between Star Flyer Microsoft Azure Cloud Services Application Hosting and Computing Services, and to support enterprise search and technographic classification.
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Star Flyer
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Apps Being Evaluated by Star Flyer Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Star Flyer IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Star Flyer digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Star Flyer Technographics
Star Flyer is a Transportation organization based in Japan,
with around 824 employees and annual revenues of $183.6 million.
Star Flyer operates a diverse technology stack with applications such as
Microsoft 365, IBS Software iLoyal and Microsoft Azure Cloud Services,
covering areas like Collaboration, Customer Loyalty and Application Hosting and Computing Services.
Star Flyer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and IBS Software Services.
Star Flyer recently adopted applications including
IBS Software iLoyal in 2025, Mouseflow in 2019 and Microsoft 365 in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Star Flyer’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Star Flyer’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Star Flyer technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.