Canton, 44702, OH,
United States
Stark County, OH Technographics
Stark County, OH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stark County, OH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2361 Stark County, OH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stark County, OH has purchased the following applications: LibraryH3lp for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021, Hyland OnBase for Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stark County, OH is running and its propensity to invest more and deepen its relationship with Nub Games , Microsoft , Hyland or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stark County, OH revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stark County, OH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stark County, OH Tech Stack and Enterprise Applications
Stark County, OH AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nub Games | Legacy | LibraryH3lp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Stark County, OH deployed LibraryH3lp on its public website. LibraryH3lp is a Chatbots and Conversational AI application used to provide web-based patron support and real-time assistance for county library services.
The deployment is realized as an embedded web chat widget on the Stark County website, leveraging LibraryH3lp capabilities typical for the category, including live chat, knowledge-base driven FAQ responses, and ticket capture for follow-up. Operational responsibility is aligned with public-facing library support functions, with the application handling front-line inquiries, routing complex questions to staff queues, and surfacing self-service content to reduce manual handling of routine requests.
|
Stark County, OH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Stark County, OH deployed Microsoft 365 as its primary Collaboration platform. Public site indicators show Microsoft 365 presence on the county website, signaling an adopted Microsoft 365 footprint that supports county communications and externally visible content delivery.
The Microsoft 365 deployment emphasizes core Collaboration capabilities, with typical functional modules observed or expected in this category such as Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and messaging, and OneDrive for user file storage. Deployment scope is county government operations, enabling unified communication and document workflows across internal teams and departments. The full application name Microsoft 365 is evident in public artifacts, clarifying that Stark County, OH uses Microsoft 365 for Collaboration and related administrative and information management functions.
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Stark County, OH Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland OnBase | Content Management | Content Management | Naviant Inc | 2018 | 2018 |
In 2018, Stark County, OH deployed Hyland OnBase as its Content Management platform to centralize county records and document workflows. The Hyland OnBase implementation was procured under a Hyland Community support level agreement, with IT managing licensing and support contracts for countywide use.
Configuration emphasized core Content Management capabilities typical for the category, including a centralized document repository, records management and retention controls, and workflow automation to support intake, approvals and clerical processing. Hyland OnBase was configured to serve operational document lifecycles and to provide searchable, governed content stores for administrative functions.
Naviant Inc served as the systems integrator for OnBase licensing and implementation work, with a recorded OnBase licensing line item of $66,187.37 tied to Naviant. Financial entries in county procurement records also show the Sheriff department recording an annual licensing and fees payment of $122,112.74 to Dell Marketing LP, indicating multi-department licensing commitments and public safety inclusion in the deployment.
Governance relied on the Hyland Community support level agreement to define support, maintenance and upgrade pathways, and county procurement tracked recurring licensing and fees as part of ongoing operations. Rollout and operational coverage focused on IT administration and operational users in the Sheriff office and county administrative functions, with licensing and support budgets managed through established county contracting and vendor management processes.
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Stark County, OH ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Stark County, OH PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2014 | 2014 |
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Stark County, OH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Stark County, OH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Stark County, OH Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-10 | Stark County, OH | Evaluated | Tyler Technologies | Tyler Jury Manager | Government ERP | ERP Services and Operations |