Startek Philippines
Ground Floor, SM CyberOne Building, 69 Jupiter Street, Buendia Avenue,
Makati, 1209,
Philippines
Makati, 1209,
Philippines
63 2 703-0298
Professional Services
Startek Philippines Technographics
Startek Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Startek Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3368 Startek Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Startek Philippines has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Startek Philippines is running and its propensity to invest more and deepen its relationship with HubSpot , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Startek Philippines revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Startek Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Startek Philippines Tech Stack and Enterprise Applications
Startek Philippines AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Startek Philippines implemented Hubspot Live Chat. The Hubspot Live Chat deployment is a Chatbots and Conversational AI initiative to instrument the public-facing Startek Philippines website for real-time customer engagement and lead capture.
The implementation centers on a web-embedded live chat widget and conversational workflows, with configuration focused on automated qualification, canned responses, and escalation to human agents. Hubspot Live Chat captures session transcripts and structured contact or inquiry data to support follow-up and case handling, reflecting typical Chatbots and Conversational AI functional patterns such as routing, handoff, and conversational state management.
Deployment architecture uses a client-side chat element on the corporate site that connects to Hubspot Live Chat cloud services for message processing and queuing. Operational scope is the Startek Philippines web channel, supporting customer engagement and sales qualification workflows for the Philippines entity rather than broader multi-site rollout.
Governance and process changes emphasize chat routing rules, operator handling procedures, and transcript retention for continuity across engagements. The configuration establishes the relationship between Startek Philippines Hubspot Live Chat Chatbots and Conversational AI and the company business functions of customer engagement, support intake, and lead qualification.
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Startek Philippines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Startek Philippines implemented Adobe Connect in the Audio Video and Web Conferencing category. Adobe Connect is embedded on their website to provide browser-accessible conferencing and webinar capabilities for external visitors and internal users.
The implementation focused on core conferencing modules, including virtual meeting rooms, webinar hosting, screen sharing, session recording, and content distribution. Configuration included persistent meeting spaces and attendee management workflows to support scheduled webinars and ad hoc collaborative sessions. These functional capabilities support customer engagement and remote learning use cases aligned to contact center and training workflows.
Deployment architecture emphasized a web-embedded Adobe Connect layer accessible from the corporate site, with meeting templates, access controls, and recording management configured for published sessions. Governance was oriented around role-based access and content publishing workflows to manage session scheduling and external attendee permissions. The deployment links Startek Philippines, Adobe Connect, and the Audio Video and Web Conferencing category to customer-facing engagement and training operations in the Philippines.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Startek Philippines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Startek Philippines implemented DocuSign eSignature to provide web-based electronic signature capture. The deployment uses DocuSign eSignature as a cloud-hosted Digital Signing solution embedded on Startek Philippines public website to manage online agreement execution and browser-based signature workflows, positioning DocuSign eSignature within customer-facing agreement capture and consent flows.
Configuration centers on core Digital Signing capabilities such as reusable templates, envelope creation and routing, embedded signing sessions, signer authentication options, and audit trail and transaction history for compliance. The implementation is executed as a website-embedded signing workflow using DocuSign eSignature embedded signing capabilities to present and collect signatures in-browser, with template-driven form fields and envelope management to standardize agreements, and governance focused on template control and administrative access for signer and administrator roles.
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Web Content Management | Content Management |
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2020 | 2020 |
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Startek Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2015 |
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Startek Philippines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Startek Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Startek Philippines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Startek Philippines Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Startek Philippines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Startek Philippines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Startek Philippines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Startek Philippines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Startek Philippines Technographics
Startek Philippines is a Professional Services organization based in Philippines,
with around 3368 employees and annual revenues of $51.0 million.
Startek Philippines operates a diverse technology stack with applications such as
Hubspot Live Chat, Adobe Connect and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Startek Philippines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Adobe Systems and DocuSign.
Startek Philippines recently adopted applications including
Cloudflare CDN in 2022, Hubspot Live Chat in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Startek Philippines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Startek Philippines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Startek Philippines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.