Stater
Podium 1,
Amersfoort, 3826 PA,
Netherlands
Amersfoort, 3826 PA,
Netherlands
31 33 450 9300
Banking and Financial Services
Stater Technographics
Stater Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stater and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Stater employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stater has purchased the following applications: Centric Paymaster for Payroll in 2010, Kofax Mobile Capture for Intelligent Document Processing in 2020, ServiceNow ITSM for IT Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stater is running and its propensity to invest more and deepen its relationship with Centric , Tungsten Automation , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stater revenues, which have grown to $172.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stater intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stater Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Centric | Legacy | Centric Paymaster | Payroll | HCM | n/a | 2010 | 2010 |
In 2010, Stater implemented Centric Paymaster to centralize Payroll operations and support personnel and payroll administration. Centric Paymaster was configured to manage core payroll processing workflows and to interface with the company’s broader financial application set, aligning Payroll functionality with finance and HR processes across Stater’s Netherlands operations.
The Centric Paymaster deployment included configuration work to map user requirements into concrete application solutions, supporting payroll runs, employee master data management, statutory payroll reporting, and pay calculation rules typical of a Payroll system. Centric Paymaster integrations were planned and monitored as part of the configuration, ensuring data flows between payroll and adjacent modules were consistent with user group requirements.
Integrations and interface monitoring were executed across Coda Financials, Agresso Business World ERP, Business Objects, Planview, and Pressmaster, with explicit responsibility for maintaining cohesion between these financial applications. The implementation supported business functions in finance, HR, project management, sales, and procurement, with the Centric Paymaster instance serving as the payroll ledger and operational source of employee payment data.
Governance and operationalization activities included advising users and management on application functionality, participating in projects for new application implementations and large scale changes, and drafting and testing SLA and ITIL agreements, KPIs, standards, and procedures. Compliance controls and audit readiness were addressed through SOXA and ISAE3402 aligned processes, while coaching and support for teammates ensured operational continuity for Centric Paymaster and related Payroll processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax Mobile Capture | Intelligent Document Processing | Content Management | n/a | 2020 | 2020 |
In 2020, Stater implemented Kofax Mobile Capture as the front-end of a mobile claims capture solution, paired with Kofax Transformation, to digitize building expense claims for mortgage customers. The project targeted Stater's mortgage servicing operations that manage loans for more than 40 lenders across the Netherlands and Belgium, focusing on customer submissions of contractor and supplier invoices and accelerating payout workflows. This deployment sits within Stater's claims and payments business function and moves initial document intake to customer smartphones, creating a single-source capture layer.
Kofax Mobile Capture and Kofax Transformation form the Intelligent Document Processing layer, converting submitted declaration forms and photos of receipts and invoices into structured data. The base configuration handles mobile form capture, image ingestion and data extraction, with planned introduction of OCR and configurable business rules to automate validation and reduce manual checks. An automated assignment engine routes each submission to a designated staff member for verification, and the workflow supports accept or reject decisions with downstream notification and payment initiation.
Captured data flows into Stater backend systems where claims are validated and payments are scheduled, integrating with email notification and payment posting processes. The initial deployment completed a successful trial with one partner and is being refined for a broader roll-out to other loan providers, alongside a planned customer portal for online claim management. Operational coverage spans customer-facing mobile capture, back-office claims processing teams, and the lender partners whose loans Stater services.
The implementation restructured previously manual scanning and manual data entry tasks by centralizing capture and instituting an automated assignment and verification workflow, reducing back-and-forth with customers. Governance changes include built-in validation checkpoints and role-based review by claims staff, enabling more focused quality control and fraud checking as routine tasks decline. Rollout sequencing began with a pilot and is planned to continue iteratively with tighter backend integration and two-way in-app communication capabilities.
Stater reports that the solution accelerated payout cycle time from around five working days to typically one day, and that a six month trial achieved 60 percent adoption among one client’s building loan customers. Stater expects Kofax Mobile Capture to free staff from routine data entry, reduce the cost, effort and risk associated with paper-based processes, and allow teams to focus on higher-value activities while supporting growth without proportional headcount increases.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2023 | 2023 |
In 2023, Stater deployed ServiceNow ITSM on its website to centralize request handling and provide visible self service access for users. The implementation positions ServiceNow ITSM as the primary IT Service Management platform for incident tracking, request fulfillment and service delivery across the organization.
The implementation included core ITSM capabilities such as incident management, request fulfillment through a service catalog and self service portal, knowledge management, change management, and a configuration management database to support asset and configuration visibility. Workflow automation and ticketing were configured to route incidents, automate approvals, and enforce SLA driven prioritization and escalation flows.
Operational coverage centers on the corporate IT service desk and customer facing support surfaced through Stater's website, enabling end users to submit tickets, track status, and access knowledge articles. The deployment supports IT operations and service delivery within Stater's banking and financial services environment, aligning support workflows with business priorities and internal service teams.
Governance was structured with defined service owners, escalation paths, and change approval workflows to standardize incident triage and request fulfillment. The rollout was staged to prioritize visible self service capabilities on the website before broader internal phases, enabling incremental adoption of ServiceNow ITSM across functions.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Stater
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Stater Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Stater IT executives and key decision makers. This section highlights Stater's latest recorded technology evaluations, including Entrust Onfido for Identity and Access Management (IAM) on 2024-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Stater digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Stater Technographics
Stater is a Banking and Financial Services organization based in Netherlands,
with around 1400 employees and annual revenues of $172.0 million.
Stater operates a diverse technology stack with applications such as
Centric Paymaster, Kofax Mobile Capture and ServiceNow ITSM,
covering areas like Payroll, Intelligent Document Processing and IT Service Management.
Stater has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Centric, Tungsten Automation and ServiceNow.
Stater recently adopted applications including
ServiceNow ITSM in 2023, Kofax Mobile Capture in 2020 and Selenium WebDriver in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Stater’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Stater’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Stater technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.