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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

BX Bunka Australia Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Business Cloud X3 (ex Sage ERP X3) ERP Financial ERP Financial Management n/a 2016 2017
In 2016, BX Bunka Australia implemented Sage Business Cloud X3 (ex Sage ERP X3) to centralize and standardize its ERP Financial operations across the distribution business. The deployment targeted transactional finance and distribution workflows and established a single platform for financial control and operational processing across the company. Sage Business Cloud X3 was configured to support core financial management and distribution capabilities, including general ledger, accounts payable, accounts receivable, inventory control, order management, and purchasing modules consistent with ERP Financial functionality. Configuration work emphasized role based access, transaction batching and automated posting workflows to align finance and supply chain transactional flows with operational requirements. Operational governance assigned full ownership of ongoing ERP X3 projects to an internal lead who liaised directly with finance, operations and supply chain departments to research needs and define continuous improvements. This governance model included structured business process reviews, configuration change control and staged rollout practices to coordinate department level requirements and ongoing system enhancements.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Edenred Legacy Reward Gateway Employee Reward and Recognition Employee Recognition and Rewards Management HCM n/a 2021 2021
In 2021, BX Bunka Australia deployed Reward Gateway Employee Reward and Recognition on its employee facing website. The deployment targets Employee Recognition and Rewards Management and supports HR and internal communications for approximately 562 employees across the company’s Australian distribution operations. The Reward Gateway Employee Reward and Recognition implementation centralized recognition workflows and a rewards catalog, enabling peer to peer recognition, manager nomination workflows, and digital rewards redemption consistent with standard Employee Recognition and Rewards Management capabilities. Configuration emphasized web based access through the corporate portal, with administrative modules for program configuration, user management, and localized content for Australian users. The Reward Gateway Employee Reward and Recognition application name is the primary access point for employees to view recognition activity, redeem rewards, and receive program communications. Operational governance is oriented to HR and internal communications teams, who manage award rules, approval workflows, and recognition campaign cadence, with defined administrator and manager roles for program controls. Rollout and ongoing operations are delivered via the hosted Reward Gateway portal linked from BX Bunka Australia’s website, keeping program access centralized on the company portal. Integrations and measurable outcomes were not specified in the available source notes.
Payroll HCM 2011 2011
Time and Attendance HCM 2011 2011
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, BX Bunka Australia implemented LiveChat on their website. LiveChat is deployed as a Chatbots and Conversational AI application to provide a web-based real-time messaging channel for the distribution business headquartered in Australia. The LiveChat implementation centers on the customer-facing web chat widget and LiveChat agent console, configured for real-time messaging, canned responses, chat transcripts, visitor monitoring, and agent routing. Configuration focused on conversational workflows typical of Chatbots and Conversational AI, including automated response templates, pre-chat data capture, and session tagging to support sales qualification and customer service handoffs. Operational coverage is the company website as the primary digital contact point, with the system positioned to support customer service and sales functions across BX Bunka Australia. Governance measures noted in the deployment include chat handling protocols, transcript retention and review for quality, and defined escalation workflows from chat to phone or email, aligning conversational operations with existing support processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at BX Bunka Australia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by BX Bunka Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BX Bunka Australia IT executives and key decision makers. This section highlights BX Bunka Australia's latest recorded technology evaluations, including Phocas Rebate Management for Rebate Management on 2024-09-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BX Bunka Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD BX Bunka Australia Technographics
BX Bunka Australia is a Distribution organization based in Australia, with around 562 employees and annual revenues of $200.0 million.
BX Bunka Australia operates a diverse technology stack with applications such as Sage Business Cloud X3 (ex Sage ERP X3), Reward Gateway Employee Reward and Recognition and LiveChat, covering areas like ERP Financial, Employee Recognition and Rewards Management and Chatbots and Conversational AI.
BX Bunka Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Edenred and LiveChat, Inc..
BX Bunka Australia recently adopted applications including Reward Gateway Employee Reward and Recognition in 2021, Cisco Webex Meetings in 2021 and WooCommerce in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BX Bunka Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates BX Bunka Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BX Bunka Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.