Rosersberg, 195 72,
Sweden
Steelwrist Technographics
Steelwrist Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Steelwrist and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Steelwrist employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Steelwrist has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Steelwrist is running and its propensity to invest more and deepen its relationship with Teamtailor , Zendesk , Brightcall or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Steelwrist revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Steelwrist intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Steelwrist Tech Stack and Enterprise Applications
Steelwrist HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Steelwrist deployed Teamtailor ATS. Teamtailor ATS is implemented on their public careers site career.steelwrist.com and serves as Steelwrist's Recruiting,Applicant Tracking System to support talent acquisition workflows.
The implementation leverages web embedded career site delivery combined with core ATS capabilities such as job posting management, configurable application forms, candidate pipeline boards, and candidate communication automation. Steelwrist configured Teamtailor ATS to surface employer branding on the careers site and to manage end to end applicant intake and interview coordination consistent with Recruiting,Applicant Tracking System functional patterns.
Operational scope is focused on HR and hiring managers within Steelwrist in Sweden, where Teamtailor ATS centralizes candidate records and orchestrates recruitment workflows. Governance is exercised via the careers site control features and ATS user roles, aligning posting ownership and recruitment processes with HR while keeping public job visibility on career.steelwrist.com.
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Steelwrist AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Steelwrist deployed Zendesk Chat on its public website. Zendesk Chat delivers Chatbots and Conversational AI functionality to handle real-time customer inquiries, provide automated greeting and routing, and enable seamless escalation to live agents for product and technical questions.
The implementation centers on an embedded web chat widget placed on product and support pages, configured via the Zendesk Chat administration console. Functional capabilities in use include live agent sessions, automated message triggers, canned responses for common queries, and session transcript capture to preserve conversational history and handoffs.
Operational ownership is maintained by Steelwrist customer support in Sweden, with governance focused on message templates, business hours configuration, and agent availability. Steelwrist uses Zendesk Chat to support customer service and pre-sales engagement, aligning the Chatbots and Conversational AI deployment with website-based customer interaction workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Steelwrist Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Steelwrist implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment provided organization wide email, calendar, Drive storage, Docs, Sheets, Slides and shared team drives for the Sweden based construction and real estate equipment manufacturer.
Configuration used the Google Workspace admin console for user provisioning, group management, access controls and mobile device management to support corporate collaboration workflows. Functional modules included Gmail for corporate email, Google Calendar for scheduling, Google Drive and shared drives for document management, and real time co authoring in Google Docs and Google Sheets to support engineering and commercial teams.
The presence of Google Workspace (Formerly Google G-Suite) is observable on Steelwrist's website, indicating integration with public facing communication and contact forms and consistent use across corporate communications. Governance centers on administrative controls and standardized account provisioning to align Collaboration usage with IT operational practices.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Steelwrist eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Steelwrist CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Steelwrist PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Steelwrist IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Steelwrist
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Steelwrist Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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