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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Steiner Electric Company Tech Stack and Enterprise Applications

Steiner Electric Company AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, Steiner Electric Company deployed LiveHelpNow Live Chat on its public website to provide real-time visitor engagement. The implementation positioned LiveHelpNow Live Chat as the company’s web-facing Chatbots and Conversational AI interface for customer inquiries and lead qualification. The implementation focuses on the LiveHelpNow Live Chat web widget and accompanying agent console, delivering real-time messaging, visitor presence indicators, chat transcripts, and canned response workflows typical of Chatbots and Conversational AI solutions. Site-level script embedding and widget configuration established session initiation and routing rules, while the agent console managed concurrent chats and session logging for follow up. The LiveHelpNow Live Chat application is configured to capture conversational history and basic visitor metadata to support agent response continuity. Operational scope is explicitly the public-facing website, supporting customer service and sales inquiry handling through web chat interactions. Governance practices center on chat handling workflows, agent access to the LiveHelpNow Live Chat console, and transcript retention to enable consistent customer follow up and operational continuity.
Steiner Electric Company Collaboration
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Insight
RingCentral Legacy RingCentral Meetings Audio Video and Web Conferencing Collaboration n/a 2014 2014
In 2014 Steiner Electric Company implemented RingCentral Meetings, deploying the RingCentral Meetings application to their public website to provide Audio Video and Web Conferencing capabilities. The implementation positions RingCentral Meetings as a web-embedded conferencing layer supporting customer engagement workflows on Steinerelectric.com while also serving internal communications use cases consistent with Audio Video and Web Conferencing functionality. The deployment is configured to expose browser-based join flows and meeting scheduling through the corporate site, leveraging category-aligned capabilities such as multi-party audio and video, screen sharing, and meeting recording. RingCentral Meetings is presented on the website as the primary access point for live web sessions, with configuration focused on web embedding and meeting session orchestration rather than on-premises telephony elements. Operational coverage centers on the company website as the delivery channel, impacting business functions that interact with external customers and partners, including sales and customer support. Governance appears to follow standard meeting administration and user provisioning patterns for cloud conferencing, with controls and meeting management handled through the RingCentral Meetings admin and web configuration tied to the Steiner Electric web presence.
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
PBX, VoiP and Phone Systems Collaboration 2014 2014
Steiner Electric Company Content Management
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Insight
Optimizely Legacy Episerver Digital Experience Cloud Web Content Management Content Management n/a 2022 2022
In 2022, Steiner Electric Company deployed Episerver Digital Experience Cloud for Web Content Management on its public website. The Episerver Digital Experience Cloud implementation serves as the cloud-hosted content management and delivery platform for product information, service pages, and customer-facing resources, centralizing authoring and publishing workflows for the site. The deployment leverages category-typical Web Content Management capabilities including template-driven page management, content authoring and approval workflows, digital asset organization, and channel-aware publishing to support marketing and web operations. Governance is implemented through role-based editorial controls and structured publishing processes, aligning content stewardship with Steiner Electric Company’s marketing and digital teams.
Steiner Electric Company eCommerce
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Category
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VAR/SI
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Insight
eCommerce eCommerce 2019 2019
Steiner Electric Company CRM
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VAR/SI
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Insight
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2017 2017
Steiner Electric Company PPM
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Application
Category
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VAR/SI
When
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Insight
Project Portfolio Management PPM 2015 2015
Steiner Electric Company PaaS
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Application
Category
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VAR/SI
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Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
Steiner Electric Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
Steiner Electric Company CyberSecurity
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Steiner Electric Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Steiner Electric Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Steiner Electric Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Steiner Electric Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Steiner Electric Company Technographics
Steiner Electric Company is a Distribution organization based in United States, with around 480 employees and annual revenues of $317.0 million.
Steiner Electric Company operates a diverse technology stack with applications such as LiveHelpNow Live Chat, RingCentral Meetings and Episerver Digital Experience Cloud, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
Steiner Electric Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveHelpNow, RingCentral and Optimizely.
Steiner Electric Company recently adopted applications including Microsoft 365 in 2022, Slack Connect in 2022 and Episerver Digital Experience Cloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Steiner Electric Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Steiner Electric Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Steiner Electric Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.