Elk Grove Village, 60007-4985, IL,
United States
Steiner Electric Company Technographics
Steiner Electric Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Steiner Electric Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 480 Steiner Electric Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Steiner Electric Company has purchased the following applications: LiveHelpNow Live Chat for Chatbots and Conversational AI in 2014, RingCentral Meetings for Audio Video and Web Conferencing in 2014, Episerver Digital Experience Cloud for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Steiner Electric Company is running and its propensity to invest more and deepen its relationship with LiveHelpNow , RingCentral , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Steiner Electric Company revenues, which have grown to $317.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Steiner Electric Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Steiner Electric Company Tech Stack and Enterprise Applications
Steiner Electric Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Steiner Electric Company deployed LiveHelpNow Live Chat on its public website to provide real-time visitor engagement. The implementation positioned LiveHelpNow Live Chat as the company’s web-facing Chatbots and Conversational AI interface for customer inquiries and lead qualification.
The implementation focuses on the LiveHelpNow Live Chat web widget and accompanying agent console, delivering real-time messaging, visitor presence indicators, chat transcripts, and canned response workflows typical of Chatbots and Conversational AI solutions. Site-level script embedding and widget configuration established session initiation and routing rules, while the agent console managed concurrent chats and session logging for follow up. The LiveHelpNow Live Chat application is configured to capture conversational history and basic visitor metadata to support agent response continuity.
Operational scope is explicitly the public-facing website, supporting customer service and sales inquiry handling through web chat interactions. Governance practices center on chat handling workflows, agent access to the LiveHelpNow Live Chat console, and transcript retention to enable consistent customer follow up and operational continuity.
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Steiner Electric Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2014 | 2014 |
In 2014 Steiner Electric Company implemented RingCentral Meetings, deploying the RingCentral Meetings application to their public website to provide Audio Video and Web Conferencing capabilities. The implementation positions RingCentral Meetings as a web-embedded conferencing layer supporting customer engagement workflows on Steinerelectric.com while also serving internal communications use cases consistent with Audio Video and Web Conferencing functionality.
The deployment is configured to expose browser-based join flows and meeting scheduling through the corporate site, leveraging category-aligned capabilities such as multi-party audio and video, screen sharing, and meeting recording. RingCentral Meetings is presented on the website as the primary access point for live web sessions, with configuration focused on web embedding and meeting session orchestration rather than on-premises telephony elements.
Operational coverage centers on the company website as the delivery channel, impacting business functions that interact with external customers and partners, including sales and customer support. Governance appears to follow standard meeting administration and user provisioning patterns for cloud conferencing, with controls and meeting management handled through the RingCentral Meetings admin and web configuration tied to the Steiner Electric web presence.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2014 | 2014 |
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Steiner Electric Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Episerver Digital Experience Cloud | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, Steiner Electric Company deployed Episerver Digital Experience Cloud for Web Content Management on its public website. The Episerver Digital Experience Cloud implementation serves as the cloud-hosted content management and delivery platform for product information, service pages, and customer-facing resources, centralizing authoring and publishing workflows for the site.
The deployment leverages category-typical Web Content Management capabilities including template-driven page management, content authoring and approval workflows, digital asset organization, and channel-aware publishing to support marketing and web operations. Governance is implemented through role-based editorial controls and structured publishing processes, aligning content stewardship with Steiner Electric Company’s marketing and digital teams.
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Steiner Electric Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Steiner Electric Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Steiner Electric Company PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Steiner Electric Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Steiner Electric Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Steiner Electric Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Steiner Electric Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Steiner Electric Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||