Steinhoff Australia Pty Ltd
LEVEL 4, 1 EPPING ROAD,
North Ryde, 2113, NSW,
Australia
North Ryde, 2113, NSW,
Australia
61 2 9882-9100
Retail
Steinhoff Australia Pty Ltd Technographics
Steinhoff Australia Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Steinhoff Australia Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Steinhoff Australia Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Steinhoff Australia Pty Ltd has purchased the following applications: ADP PayForce for Payroll in 2014, Microsoft 365 for Collaboration in 2016, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Steinhoff Australia Pty Ltd is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Steinhoff Australia Pty Ltd revenues, which have grown to $663.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Steinhoff Australia Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Steinhoff Australia Pty Ltd Tech Stack and Enterprise Applications
Steinhoff Australia Pty Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP PayForce | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, Steinhoff Australia Pty Ltd implemented ADP PayForce. The ADP PayForce deployment was provisioned as an in-house payroll platform serving Payroll functions across Australia and New Zealand.
ADP PayForce was adopted as Payforce Inhouse with ESS & EPS functionality, delivering employee self-service and electronic payslip capabilities. Configuration focused on core payroll processing modules and pay cycle management consistent with the Payroll category.
Operational scope included processing weekly, fortnightly, by monthly and monthly payrolls for employees operating in both New Zealand and Australia. The platform supported payroll operations and coordinated inputs with remuneration and benefits controls to manage deductions and pay events.
Governance and operational support included a contract role embedded with the payroll team, working closely with the Remunerations & Benefits manager on assigned payroll project work and ongoing system review. The implementation positioned ADP PayForce as the central Payroll application for payroll and HR pay administration within Steinhoff Australia Pty Ltd.
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Steinhoff Australia Pty Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Steinhoff Australia Pty Ltd implemented Microsoft 365 as its Collaboration platform. The deployment focused on the company’s Australian operations, provisioning cloud productivity and communication services for approximately 3600 employees across corporate offices and retail sites.
Microsoft 365 was configured to deliver core Collaboration capabilities including enterprise email, calendaring, file storage and synchronization, intranet and document management, real-time team chat and meetings, and the Office productivity suite for desktop and mobile. The implementation emphasized document co-authoring, centralized content repositories, and unified communication workflows to support corporate communications, merchandising, HR, finance, and store operations.
Public site references indicate Steinhoff uses Microsoft 365 on their website, and the deployment aligns with cloud-hosted tenant architecture using Microsoft 365 services. Integration work focused on aligning cloud identities with existing on-premises authentication and connecting collaboration endpoints to internal line-of-business systems and user devices while preserving single sign-on and conditional access patterns.
Operational governance was centered on tenant-level administration, role based access controls, centralized user provisioning and lifecycle processes, and policy driven retention and compliance settings. Rollout and adoption governance was managed through IT administration and internal communications, with configuration of security and information governance controls consistent with Collaboration platform management practices.
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Collaboration | Collaboration |
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2020 | 2020 |
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Steinhoff Australia Pty Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021 Steinhoff Australia Pty Ltd deployed Freshservice to provide IT Service Management across its Australian operations, with the Freshservice implementation surfaced on the company website as a public facing service portal. The implementation aligns the Freshservice application with corporate IT support needs for a 3600 employee retailer and establishes IT Service Management as the primary platform for ticket intake and self service request handling.
The Freshservice implementation focuses on standard IT Service Management functional modules, including incident management, a self service portal and service catalog, knowledge management, asset management and change orchestration capabilities. Configuration includes SLA policy enforcement, ticket routing and automation rules that are typical for cloud hosted ITSM, and the Freshservice application is used to centralize request logging and knowledge articles visible on the corporate site.
Operational coverage centers on IT operations and the service desk, delivering end user support and request fulfillment across Steinhoff Australia Pty Ltd. Governance practices implied by the deployment include standardized ticket workflows, knowledge base governance and SLA monitoring to manage service levels and drive consistent incident resolution processes.
As a cloud hosted deployment of Freshservice, the implementation positions the company to use web based self service and centralized IT Service Management tooling to orchestrate support processes, catalog driven requests and lifecycle tracking for IT assets.
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Steinhoff Australia Pty Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Steinhoff Australia Pty Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Steinhoff Australia Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief People Officer | CXO | HR | |
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Finance Manager | Manager | Finance | |
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Payroll Officer | Manager | Finance | |
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Apps Being Evaluated by Steinhoff Australia Pty Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Steinhoff Australia Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Steinhoff Australia Pty Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Steinhoff Australia Pty Ltd Technographics
Steinhoff Australia Pty Ltd is a Retail organization based in Australia,
with around 3600 employees and annual revenues of $663.0 million.
Steinhoff Australia Pty Ltd operates a diverse technology stack with applications such as
ADP PayForce, Microsoft 365 and Freshservice,
covering areas like Payroll, Collaboration and IT Service Management.
Steinhoff Australia Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Microsoft and Freshworks.
Steinhoff Australia Pty Ltd recently adopted applications including
Freshservice in 2021, Workplace by Facebook in 2020 and Mimecast Email Security in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Steinhoff Australia Pty Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Steinhoff Australia Pty Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Steinhoff Australia Pty Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.