Livio Technographics
Livio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Livio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Livio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Livio has purchased the following applications: Microsoft 365 for Collaboration in 2015, Microsoft Clarity for Marketing Analytics in 2021, TOPdesk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Livio is running and its propensity to invest more and deepen its relationship with Microsoft , Intuit , Topdesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Livio revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Livio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Livio Tech Stack and Enterprise Applications
Livio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Livio began using Microsoft 365 as its Collaboration platform, with public site references indicating Microsoft 365 presence on the company website. The deployment is aligned with Microsoft as vendor and positions Microsoft 365 as the primary Collaboration application supporting internal communication and document collaboration for Livio.
The implementation aligns with standard Microsoft 365 functional components such as Exchange Online for email, SharePoint Online for document libraries and intranet content, and Microsoft Teams for synchronous communication, reflecting common Collaboration capabilities. Operational governance would be expected to concentrate on tenant administration, identity and access controls, content lifecycle and information governance, and role based provisioning to support corporate teams, with Microsoft 365 serving as the central Collaboration solution for internal business functions.
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Livio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, Livio implemented Microsoft Clarity on its public website to capture on-page user behavior and session data. The deployment is categorized under Marketing Analytics and is oriented toward behavioral instrumentation of the Livio web estate.
The implementation uses Microsoft Clarity features common to the Marketing Analytics category, including session replay, heatmaps, click and scroll maps, and aggregated engagement metrics to surface navigation patterns. Configuration was performed via the Microsoft Clarity client-side JavaScript snippet embedded in site templates, with page-level tagging to segment content groups and critical flows.
Operational scope is the Livio public website, with outputs consumed by Marketing, Product Management, UX, and Analytics teams for behavioral analysis. Data flows originate from browser instrumentation to Microsoft Clarity cloud services, providing dashboarded aggregation and session-level replay for investigative analysis; the source notes do not specify additional system integrations.
Rollout followed an incremental approach by page templates and priority content areas, enabling staged instrumentation and review by web operations and analytics stakeholders. Governance emphasis centered on controlling which pages are recorded and on data retention and access policies consistent with a healthcare digital presence in the Netherlands.
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Marketing Automation | CRM |
|
2016 | 2016 |
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Livio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Topdesk | Legacy | TOPdesk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Livio implemented TOPdesk to provide IT Service Management capabilities and to surface support functions directly via its public website. The implementation positions TOPdesk as the central platform for handling both external web-submitted requests and internal IT service workflows.
The TOPdesk deployment at Livio centers on a web-facing self-service portal embedded on livio.nl for incident logging, service request intake, and knowledge base access. Configuration aligns with standard IT Service Management capabilities, including incident management, service request management, knowledge management, service catalog definitions, workflow automation, and SLA-driven ticket queues.
Operational coverage emphasizes IT operations and customer-facing support teams within Livio based in the Netherlands, with the website portal acting as the primary intake channel for end users. Governance is organized around standardized ticket workflows and role-based access in TOPdesk, with the implementation scoped to centralize request orchestration and formalize service desk processes.
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Livio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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Livio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Livio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Livio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Manager | Manager | Finance | |
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ICT Advisor | Non Manager | IT | |
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Apps Being Evaluated by Livio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Livio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Livio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Livio Technographics
Livio is a Healthcare organization based in Netherlands,
with around 1300 employees and annual revenues of $150.0 million.
Livio operates a diverse technology stack with applications such as
Microsoft 365, Microsoft Clarity and TOPdesk,
covering areas like Collaboration, Marketing Analytics and IT Service Management.
Livio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Topdesk.
Livio recently adopted applications including
TOPdesk in 2022, Microsoft Clarity in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Livio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Livio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Livio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.