Stop & Shop
1350 Hancock Street,
Quincy, 2169, MA,
United States
Quincy, 2169, MA,
United States
1 800-767-7772
Retail
Stop & Shop Technographics
Stop & Shop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stop & Shop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60000 Stop & Shop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stop & Shop has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2010, Adobe WorkFront for Business Process Management in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stop & Shop is running and its propensity to invest more and deepen its relationship with UKG , Adobe Systems , MRI Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stop & Shop revenues, which have grown to $16.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stop & Shop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stop & Shop Tech Stack and Enterprise Applications
Stop & Shop HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2010 | 2010 |
In 2010 Stop & Shop implemented UKG Workforce Central (ex Kronos Workforce Central), replacing a legacy workforce system as its Workforce Management platform. Stop & Shop managed deployment of Kronos Workforce Central 6.1 across all Ahold USA retail divisions to centralize timekeeping, scheduling and labor reporting. Facing performance and stability issues, the team managed an expedited upgrade from 6.1 to 6.2; the vendor-recommended update was promoted to production within 14 weeks. The effort prioritized standardizing workforce processes across divisions and stabilizing platform performance through the rapid 6.2 upgrade.
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Stop & Shop ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Stop & Shop deployed Adobe WorkFront to provide Business Process Management for its website operations and digital marketing workflows. The Adobe WorkFront implementation at Stop & Shop is oriented toward managing web content production, digital campaign requests, and cross-functional project orchestration for eCommerce and marketing teams.
Configuration emphasizes centralized work intake and project planning capabilities, using Adobe WorkFront to standardize request forms, route approval workflows, and schedule resources for creative and editorial work. Typical Business Process Management features implemented include project templates, approval gates, task assignment and status tracking, and automated notifications to support faster handoffs between content, design, and development functions.
Operationally the deployment is embedded into the website content lifecycle, coordinating submissions from merchandising, marketing, and digital channels into a single intake and tracking system. The implementation surfaces work queues and status visibility for web releases, while interfacing with the site’s content operations and asset management practices to ensure deliverables align with publishing calendars.
Governance reflects a centralized workflow model that formalizes request prioritization and approval steps for web deliverables, with role-based permissions and standardized intake processes to reduce ad hoc work. Stop & Shop Adobe WorkFront Business Process Management supports closer coordination between marketing, eCommerce, and content teams without disclosing specific integration vendors or partner details.
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Lease Management | ERP Services and Operations |
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2016 | 2016 |
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Stop & Shop Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Stop & Shop implemented Microsoft 365 to provide Collaboration capabilities across its enterprise environment. The deployment is described as a cloud first Microsoft 365 tenant provisioned to support collaboration for a 60,000 employee retailer headquartered in the United States, aligning the application name Microsoft 365 with companywide communication and document workflows.
The Microsoft 365 implementation centers on core Collaboration modules typical of the suite, including Exchange Online email, SharePoint for intranet and document management, OneDrive for end user file sync, and Microsoft Teams for messaging and meetings. Configuration emphasis is on centralized provisioning of user accounts, mailbox and site templates, and Teams workspaces to standardize communication patterns between corporate functions and store level staff.
Public site traces indicate Microsoft 365 assets are present in Stop & Shop web properties, suggesting the tenant is used both for internal collaboration and to support parts of the external web estate. Operational coverage appears to span corporate offices and retail locations across the United States, with the Microsoft 365 tenant serving as the primary Collaboration platform for business functions such as corporate communications, store operations coordination, merchandising collaboration, and HR communications.
Governance is positioned around centralized IT controls, standardized collaboration policies, and templated workspace provisioning to manage permissions and information architecture at scale. The narrative links Stop & Shop Microsoft 365 Collaboration adoption to a centralized SaaS architecture, with Microsoft 365 named explicitly as the deployed application supporting enterprise collaboration.
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Collaboration | Collaboration |
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2018 | 2019 |
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Stop & Shop eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Stop & Shop SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2011 | 2012 |
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Stop & Shop CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Stop & Shop PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Stop & Shop IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Stop & Shop
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Stop & Shop Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Stop & Shop IT executives and key decision makers. This section highlights Stop & Shop's latest recorded technology evaluations, including NCR Voyix Emerald for Point Of Sale on 2025-11-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Stop & Shop digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Stop & Shop Technographics
Stop & Shop is a Retail organization based in United States,
with around 60000 employees and annual revenues of $16.00 billion.
Stop & Shop operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Adobe WorkFront and Microsoft 365,
covering areas like Workforce Management, Business Process Management and Collaboration.
Stop & Shop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Adobe Systems and Microsoft.
Stop & Shop recently adopted applications including
Perion Platform in 2022, Dstillery Audiences (exMedia6Degrees) in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Stop & Shop’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Stop & Shop’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Stop & Shop technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.