Lafayette, 47905, IN,
United States
Subaru of Indiana Automotive Technographics
Subaru of Indiana Automotive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Subaru of Indiana Automotive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Subaru of Indiana Automotive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Subaru of Indiana Automotive has purchased the following applications: OpenText Vendor Invoice Management for AP Automation in 2017, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2018, Social Intents for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Subaru of Indiana Automotive is running and its propensity to invest more and deepen its relationship with OpenText , SAP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Subaru of Indiana Automotive revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Subaru of Indiana Automotive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Subaru of Indiana Automotive Tech Stack and Enterprise Applications
Subaru of Indiana Automotive ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Vendor Invoice Management | AP Automation | ERP | n/a | 2017 | 2017 |
Subaru of Indiana Automotive in 2017 selected and deployed OpenText Vendor Invoice Management (VIM) as a new AP Automation application to replace a legacy invoicing system. A Subaru project manager led a six-month implementation (Aug 2017–Jan 2018) with the Auritas team to automate invoice scanning, recognition (OCR), and approval workflows. The VIM deployment was integrated with the company’s SAP environment to capture invoices, drive approval routing, and hand off validated invoice data for posting. Implementation scope centered on the Accounts Payable function at SIA’s Lafayette operations and focused on standardizing and automating invoice capture through approval within the SAP-connected invoice lifecycle.
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ERP Financial | ERP |
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2020 | 2020 |
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Subaru of Indiana Automotive HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Subaru of Indiana Automotive implemented SAP SuccessFactors Recruiting Marketing as a dedicated component of its SAP SuccessFactors program. The implementation explicitly targeted Candidate Relationship Management capabilities to strengthen recruiting and talent engagement within the company.
The SAP SuccessFactors Recruiting Marketing deployment was delivered alongside a broader suite of SuccessFactors modules, with Modules included Employee Central, Onboarding, Recruiting, Recruiting Marketing, EC Payroll, Learning, Performance Management, and Succession. SAP SuccessFactors Recruiting Marketing was configured to support candidate engagement workflows, talent pool segmentation, and campaign orchestration, and it was integrated functionally with the Recruiting module to drive pipelined candidate flows into talent acquisition processes.
Operational coverage centered on HR functions supporting Subaru of Indiana Automotives workforce, with specific operational links to payroll, benefits, and leave management teams in the Lafayette, Indiana area. Employee Central and EC Payroll were implemented as part of the same program to provide core HR data and payroll services that feed recruiting and onboarding processes, aligning HR transactional systems with candidate relationship activities.
Governance and rollout were managed through HRIT leadership, with an SAP SuccessFactors project manager overseeing daily coordination between payroll, benefits, leave management, learning, performance, and succession teams. The program standardized recruiting to onboarding handoffs, centralized candidate relationship management within HR systems, and established cross-functional workflows under HRIT control for ongoing maintenance and configuration.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2022 | 2022 |
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Subaru of Indiana Automotive AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Subaru of Indiana Automotive implemented Social Intents on their website. Subaru of Indiana Automotive deployed the Social Intents application within the Chatbots and Conversational AI category as an embedded web chat solution to capture and manage real-time customer conversations on site pages. The implementation emphasized standard Chatbots and Conversational AI capabilities, including scripted conversational flows, web chat widget deployment, lead capture forms, session transfer to human agents, offline messaging, and basic conversational analytics through the Social Intents admin console. Configuration work focused on message templates, response scripting, agent queue definitions, and widget placement across customer-facing pages.
Operational coverage centered on the corporate website, supporting customer service intake, parts and service inquiries, and sales lead capture workflows. Governance for the Social Intents deployment included establishing routing rules, agent role permissions, response playbooks, and runbooks for escalation to service teams, accompanied by agent training on the chat console. The narrative emphasizes system architecture as an embedded web client backed by a managed application control plane, with deployment and operational ownership residing in digital customer experience and service operations teams.
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Subaru of Indiana Automotive Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Subaru of Indiana Automotive Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Subaru of Indiana Automotive ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Subaru of Indiana Automotive IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Subaru of Indiana Automotive CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Subaru of Indiana Automotive
Apps Being Evaluated by Subaru of Indiana Automotive Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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