London, NW1 1BU,
United Kingdom
Sue Ryder Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sue Ryder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Sue Ryder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sue Ryder has purchased the following applications: Worldpay for Payment Processing in 2020, MHR Strategic HR for Core HR in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sue Ryder is running and its propensity to invest more and deepen its relationship with WorldPay , MHR (formerly MidlandHR) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sue Ryder revenues, which have grown to $107.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sue Ryder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldPay | Legacy | Worldpay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Sue Ryder implemented Worldpay for Payment Processing on its public website. The deployment uses FIS Worldpay as the payment gateway to handle online donor contributions and transactional payments through sueryder.org.
Configuration focused on web checkout integration, employing Worldpay hosted payment flows and tokenization to support card acceptance, recurring donation profiles, and standard fraud screening and authorization services. The Worldpay implementation was aligned to Payment Processing workflows, including payment authorization, settlement, and token management to reduce card data exposure at the site layer.
Integrations were scoped at the storefront and reconciliation layers, connecting the website checkout to Worldpay for real time authorization and settlement messages. Operational coverage included fundraising, ecommerce and finance teams in the United Kingdom, consolidating online transaction capture and initial reconciliation under a single Payment Processing platform.
Governance work centered on standardizing payment flows, establishing reconciliation and exception handling processes for finance, and implementing controls consistent with cardholder data handling through the payment gateway. Worldpay provides the centrally managed Payment Processing capability that supports Sue Ryder’s online donations and transactional checkout operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR Strategic HR | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Sue Ryder deployed MHR Strategic HR as its Core HR application. The implementation was executed from the charity’s Information Systems & Technology department and targeted the organisation’s core 7,000 plus staff, following Prince2 and Agile Scrum methodologies for governance and delivery.
The program led a consolidation and migration of an HR information systems programme that spanned HR, talent management, workforce management and payroll. MHR Strategic HR was configured to centralise employee master records, manage talent workflows and support workforce management processes, while interfacing to payroll functionality identified as ITRENT.
Integration work included a real time, cloud based sales and social enterprise CRM solution to register, capture and manage staff and supporter information, integrated with the new MHR Strategic HR deployment. The integration emphasis was cross system orchestration between HR, payroll and CRM data domains to maintain consistency of personnel and supporter records.
Project governance combined Prince2 stage gating with Agile Scrum delivery cycles, enabling iterative module configuration and phased rollout across business functions. The engagement was framed as a high profile, complex systems implementation led from the IST function, with explicit focus on consolidating HR, talent, workforce and payroll capabilities under MHR Strategic HR.
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Payroll | HCM |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Sue Ryder implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The presence of Google Workspace on the Sue Ryder website indicates organizational adoption of cloud email and collaboration tooling to support staff and volunteer communications across the United Kingdom.
The implementation of Google Workspace (Formerly Google G-Suite) includes standard Collaboration modules such as Gmail, Calendar, Google Drive and real time document collaboration with Docs, Sheets and Slides, coupled with centralized administration through the Google admin console. Operational scope aligns with Sue Ryder's 3,000 employee footprint and covers core business functions including communications, shared document workflows and administrative account provisioning. Governance and operational controls are described in terms of user account management, permission sets and domain level policy enforcement through the Workspace administration features, with public site signals showing integration of Collaboration capabilities into external-facing communications.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2015 | 2015 |
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