Sul Ross State University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sul Ross State University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 476 Sul Ross State University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sul Ross State University has purchased the following applications: Ellucian Payment (OEM TouchNet) for Payment Processing in 2007, Liaison EMP for Candidate Relationship Management in 2020, Ellucian CRM Recruit for Admissions and Enrollment Management in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sul Ross State University is running and its propensity to invest more and deepen its relationship with Ellucian , Liaison , Symplicity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sul Ross State University revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sul Ross State University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Payment (OEM TouchNet) | Payment Processing | ERP Financial Management | n/a | 2007 | 2007 |
In 2007, Sul Ross State University implemented Ellucian Payment (OEM TouchNet) as its Payment Processing solution. The deployment was engineered to operate alongside the university's Ellucian Banner environment with an Oracle database backend, providing a payments layer integrated with core student and finance systems.
Ellucian Payment (OEM TouchNet) was configured to support online student payments, cashiering workflows, and automated posting into Banner Accounts Receivable and Student Self-Service modules. Configuration work included payment workflow mapping, reconciliation touchpoints, and reporting endpoints, with ARGOS reports and PL/SQL utilities used to extract, reconcile, and present transaction data.
Integrations were explicitly executed with TouchNet and the Banner suite, spanning Accounts Receivable, Finance, Financial Aid, Student, and Student Self-Service modules, and the project team coordinated related data flows from third-party systems such as Symplicity and AcademicWorks into the Banner database. Operational scope covered Enrollment Management, Registrar, Admissions, Financial Aid, Finance, Accounting, and alumni relations, enabling both administrative cashiering and self-service payment interactions.
Governance and ongoing operational support were managed through campus IT processes including patch and upgrade management, help desk ticketing, troubleshooting, and cross-functional project oversight performed by the Senior Systems Analyst and application team. Implementation stewardship emphasized documenting changes, developing ARGOS reports, maintaining PL/SQL scripts, and liaising with DBAs, programmers, system administrators, and business stakeholders to sustain Payment Processing operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liaison | Legacy | Liaison EMP | Candidate Relationship Management | HCM | n/a | 2020 | 2020 |
In 2020, Sul Ross State University implemented Liaison EMP as its Candidate Relationship Management solution to centralize undergraduate and graduate recruitment and enrollment processes. The Associate Director for Strategic Engagement was designated to oversee Liaison EMP configuration, data collection, management, and reporting necessary to support recruitment operations and to serve as the primary system owner for enrollment analytics.
Liaison EMP configuration work included user roles and profile management, security settings, role hierarchy and sharing rules, plus creation and maintenance of custom objects, fields, complex formulas, validation rules, and custom workflow and approval processes. Operational responsibilities documented in the position description included system maintenance, audits to ensure integrity of data transfers, creation of translation and mapping tables for imports, end user training and support, and maintaining documentation on enrollment management systems and data processes.
The deployment was architected to exchange data with the institutional student information system and with third party vendors, reflecting stated responsibilities to transfer data between the CRM, the student information system and other internal systems. The job specification references experience with Ellucian Banner and identifies the Associate Director as primary liaison with university IT for reports, audits and system issues, while also creating extracts for third party vendors and supporting Institutional Research reporting.
Governance and operational coverage for Liaison EMP centered on Enrollment Management and Admissions functions, with direct supervision of Admissions staff and indirect supervision of Enrollment Specialists. The role encompassed ongoing business analysis reporting, multi variable predictive modeling for enrollment funnels, maintaining day to day reports and processes for online application, event registration and inquiry workflows, and establishing best practices for system configuration, testing and data integrity.
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Talent Sourcing | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian CRM Recruit | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2007 | 2007 |
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Education ERP | ERP Services and Operations |
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2007 | 2007 |
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Student Information | ERP Services and Operations |
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2007 | 2007 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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