Americus, 31709, GA,
United States
Sumter County, GA Technographics
Sumter County, GA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sumter County, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Sumter County, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sumter County, GA has purchased the following applications: Government Window Online Payments for Payment Processing in 2016, Edmunds GovTech Employee Self Service for Employee Self Service in 2016, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sumter County, GA is running and its propensity to invest more and deepen its relationship with Government Window , Edmunds GovTech , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sumter County, GA revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sumter County, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sumter County, GA Tech Stack and Enterprise Applications
Sumter County, GA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Government Window | Legacy | Government Window Online Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Sumter County, GA implemented Government Window Online Payments, deploying a public facing online payment service to collect county charges. Government Window Online Payments is used as the county's Payment Processing solution on its website, surfaced on the tax payment page per the public URL.
The deployment centers on a web hosted payment portal integrated into the county website, providing secure checkout workflows for card and electronic check payments, automated receipt generation, and online remittance for tax and other municipal fees. Functional capabilities in use align with Payment Processing category expectations, including payment gateway routing, tokenization for repeat payers, transaction validation, and reconciliation and reporting to support finance and tax office workflows. Operational coverage is focused on public facing collections for the county tax office and finance department, with governance organized around citizen self service payments and standard electronic payment acceptance controls.
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Sumter County, GA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edmunds GovTech | Legacy | Edmunds GovTech Employee Self Service | Employee Self Service | HCM | n/a | 2016 | 2016 |
In 2016, Sumter County, GA implemented Edmunds GovTech Employee Self Service, a web-based Employee Self Service application. The solution is provisioned through the vendor hosted ESS portal and surfaced via a direct link on the county website, providing centralized employee access to personal and payroll information for the county government workforce.
Edmunds GovTech Employee Self Service was configured to support core employee self-service capabilities including pay stub and W-2 access, personal data maintenance, time off requests and approvals, and benefits enrollment, aligning with standard Employee Self Service workflows. Operational ownership resides with county HR and payroll functions for user provisioning, role based access controls and approval routing, with department managers executing approval workflows, and the deployment covers countywide staff across Sumter County, GA government departments as the primary employee-facing HR channel.
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Sumter County, GA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020 Sumter County, GA deployed Granicus govDelivery on its public website. Granicus govDelivery is used to deliver subscription-based citizen communications for the county, providing an online sign up surface and managed distribution of announcements and notices. The deployment positions Granicus govDelivery as the county's Citizen Engagement platform to support communications, public information, and resident notification workflows.
The implementation centers on core citizen engagement capabilities including email distribution, subscription management by topics, content scheduling, and multi-channel distribution consistent with Citizen Engagement solutions. Operational ownership is aligned with county communications and public information functions, with configuration to present subscription options on the website and to govern opt-in lists, topic taxonomy, and sending workflows. No named system integrations are specified in the source, the architecture focuses on web embedding of Granicus govDelivery to enable public subscription and outbound messaging.
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Citizen Engagement | CRM |
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2015 | 2015 |
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Sumter County, GA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Sumter County, GA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sumter County, GA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Sumter County, GA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Director | Director | Finance | ||||
| County Clerk | Manager | Finance |
Apps Being Evaluated by Sumter County, GA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||