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Sumup Brazil
Location
Rua Gilberto Sabino, 215, Andar 10,
Sao Paulo, 05425-020,
Brazil
Website
https://www.sumup.com/br/
Phone
55 11-2384-5744
Artw industry
Banking and Financial Services
Employee
Revenue

Sumup Brazil Technographics

Sumup Brazil Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Sumup Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Sumup Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Sumup Brazil has purchased the following applications: PagSeguro BoaCompra for Payment Processing in 2022, Nuveto WEM for Employee Engagement in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Sumup Brazil is running and its propensity to invest more and deepen its relationship with PagSeguro , Bancontact Payconiq , Nuveto or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Sumup Brazil revenues, which have grown to $137.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sumup Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Sumup Brazil Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PagSeguro Legacy PagSeguro BoaCompra Payment Processing ERP Financial Management n/a 2022 2022
Payment Processing ERP Financial Management 2022 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nuveto Legacy Nuveto WEM Employee Engagement HCM n/a 2018 2018
In 2018, Sumup Brazil implemented Nuveto WEM as part of a Five9 based cloud contact center initiative that began in March 2018. The deployment paired Nuveto WEM with Nuveto's WhenDu dashboard to support customer service and CRM operations across Sumup Brazil. Nuveto WEM was used for Employee Engagement and configured to provide workforce engagement management capabilities including agent dashboards, scheduling and engagement workflows inferred from the WhenDu workforce dashboards. The deployment integrated CRM connectivity and WhatsApp messaging channels to route interactions and enable asynchronous follow-ups, with about 20 percent of follow-ups moved to WhatsApp. An IVR layer was configured and resolved approximately 15 percent of inbound calls. Architecturally the solution ran on a Five9 based cloud contact center platform operated by Nuveto, with WhenDu delivering real time operational dashboards and Nuveto WEM providing WEM and WFM functionality. Explicit integration points included CRM and WhatsApp, supporting operational coverage across Sumup Brazil customer service teams. Governance emphasized centralized agent performance dashboards and scheduling controls to standardize contact handling and engagement workflows. The implementation reported roughly a 35 percent increase in agent productivity following the adoption of the contact center and workforce engagement tooling.
Workforce Analytics HCM 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2025 2025
Collaboration Collaboration 2022 2022
Survey and Questionnaire Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2024 2024
eCommerce eCommerce 2025 2025
Product Information Management eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2022 2022
Customer Experience CRM 2023 2023
Data Management Platform CRM 2022 2022
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2024 2024
Partner Relationship Management CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Sumup Brazil
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Sumup Brazil Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Sumup Brazil Technographics

Sumup Brazil is a Banking and Financial Services organization based in Brazil, with around 700 employees and annual revenues of $137.0 million.

Sumup Brazil operates a diverse technology stack with applications such as PagSeguro BoaCompra, Nuveto WEM and Salesforce Chat (formerly Salesforce Live Agent), covering areas like Payment Processing, Employee Engagement and Chatbots and Conversational AI.

Sumup Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PagSeguro, Nuveto and Salesforce.

Sumup Brazil recently adopted applications including Cisco Webex Meetings in 2025, BigCommerce in 2025 and Five9 Dashboard in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Sumup Brazil’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Sumup Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Sumup Brazil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.