Sunderland City Council
Civic Centre, Burdon Rd,
Sunderland, SR2 7DN,
United Kingdom
Sunderland, SR2 7DN,
United Kingdom
44 19 1520-5555
Government
Sunderland City Council Technographics
Sunderland City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunderland City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10900 Sunderland City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunderland City Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, SHL Talent Assessments for Talent Assessment in 2020, SAP BW (Business Warehouse) for Data Warehouse in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunderland City Council is running and its propensity to invest more and deepen its relationship with SAP , SHL , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunderland City Council revenues, which have grown to $1.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunderland City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunderland City Council Tech Stack and Enterprise Applications
Sunderland City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Sunderland City Council implemented SAP ERP ECC 6.0 under the ERP Financial category to provide core enterprise resource planning and supplier relationship management services to approximately 900 users across the council. The SAP ERP ECC 6.0 deployment targeted financial operations that support the council's service delivery to residents and businesses.
Configuration work concentrated on core financial management modules and supplier relationship management capabilities, with enhancement pack updates introduced to improve user experience and to enable expanded self-service functionality. The implementation emphasized automation of procure-to-pay workflows and user-facing self-service for transactional finance tasks.
A competitive tender was issued under Crown Commercial Services Corporate Software Solutions framework RM 1042 in March 2017 to secure implementation services. Bramble Hub and Absoft were awarded the contract to deliver the SAP updates and to enable the Council to realise the business benefits associated with the enhancement pack upgrades.
Operational coverage encompassed finance and procurement functions across council departments, with rollout governance coordinated through the CCS framework procurement route and partner-led technical delivery. Change governance focused on configuration stabilization, controlled enhancement pack deployment, and user adoption for self-service transaction handling.
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Sunderland City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SHL | Legacy | SHL Talent Assessments | Talent Assessment | HCM | n/a | 2020 | 2020 |
In 2020 Sunderland City Council implemented SHL Talent Assessments as a Talent Assessment solution to underpin a council-wide talent audit and support a major cost reduction program. The deployment targeted HR and organizational development across the local authority that delivers more than 700 public services to roughly 300,000 residents and employs about 5,800 staff.
The SHL Talent Assessments implementation emphasized structured assessment workflows common to Talent Assessment platforms, including psychometric testing, role profiling, competency mapping, candidate to job match scoring, and centralized talent analytics. Configuration focused on competency-based profiles for frontline roles and standardized scoring to enable objective internal selection and redeployment decisions.
Operationally the program was used to enforce a freeze on external recruitment, creating a redeployment-first workflow that matched internal candidates to vacancies across frontline services such as social care, transportation, and waste management. The solution directly impacted recruitment, organizational development, and HR operations by shifting selection activity inward and providing assessment-driven shortlisting and candidate fit information for hiring managers.
Governance changes formalized redeployment processes and role profiling as part of recruitment policy, with assessment results feeding standardized decision workflows. The council reports that the approach supported its objective to rethink recruitment and realize £100 million in savings while safeguarding employee engagement and public service delivery.
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Sunderland City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2010 | 2010 |
In 2010 Sunderland City Council implemented SAP BW (Business Warehouse) as its Data Warehouse to centralize reporting and analytics across council corporate and service functions. The deployment established a central staging layer and dimensional data models to consolidate operational records from multiple transactional and departmental source systems. SAP BW (Business Warehouse) was configured for scheduled ETL processing, InfoProvider-based modeling and query provisioning to support operational reporting and management information needs.
The implementation leveraged core Data Warehouse capabilities including extract and staging routines, DataStore objects and InfoCubes, data modeling and a query layer for ad hoc and scheduled reports. Integration was delivered through standard extraction and ETL pipelines to populate the warehouse, while governance focused on role-based access controls, scheduled load orchestration and master data consolidation workflows. Operational coverage targeted centralized analytics for the council with reporting layers configured to serve finance, service delivery and corporate planning stakeholders.
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Sunderland City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Sunderland City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Sunderland City Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
|
2020 | 2020 |
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Sunderland City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Sunderland City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Executive Director of Corporate Services | Director | Finance | |
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SAP CCC Team Manager | Manager | IT | |
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Senior Intelligence Lead- IT | Manager | IT | |
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IT Solutions Manager | Manager | IT | |
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Senior Human Resources and Development Business Partner | Manager | HR | |
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HRD Business Partner | Manager | HR | |
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Customer Support Officer | Manager | Customer Service | |
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Chief Information Officer | CXO | IT | |
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HR Business Partner | Manager | HR | |
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Accountant | Manager | Finance | |
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HR Management and Information Manager | Manager | HR | |
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Apps Being Evaluated by Sunderland City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sunderland City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sunderland City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sunderland City Council Technographics
Sunderland City Council is a Government organization based in United Kingdom,
with around 10900 employees and annual revenues of $1.64 billion.
Sunderland City Council operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SHL Talent Assessments and SAP BW (Business Warehouse),
covering areas like ERP Financial, Talent Assessment and Data Warehouse.
Sunderland City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and SHL.
Sunderland City Council recently adopted applications including
CIVIC Ffora in 2021, SHL Talent Assessments in 2020 and Amazon SES in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sunderland City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sunderland City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sunderland City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.