Overland Park, 66212, KS,
United States
Sunlight Saunas Technographics
Sunlight Saunas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunlight Saunas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Sunlight Saunas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunlight Saunas has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunlight Saunas is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunlight Saunas revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunlight Saunas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunlight Saunas Tech Stack and Enterprise Applications
Sunlight Saunas AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Sunlight Saunas implemented LiveChat as its web-based Chatbots and Conversational AI solution. The deployment placed LiveChat on the company website to provide a primary channel for real-time customer engagement and inquiry handling.
The implementation focused on the LiveChat web widget and standard Chatbots and Conversational AI capabilities, configured for real-time messaging, proactive greetings, canned responses, and chat transcript logging. Configuration emphasized agent handoff and basic conversational automation to triage product questions and support requests. Administrative settings were applied to manage agent availability and message templates.
Operational scope was website-centric, supporting customer service and online sales inquiry workflows and staffed by the company’s customer support and sales personnel. The rollout included agent console setup, role-based access for support staff, and chat transcript retention settings to align with support processes and reporting requirements.
Governance centered on chat handling protocols, response template standards, and escalation paths to ensure consistent customer interactions. LiveChat served as the Chatbots and Conversational AI layer for Sunlight Saunas’ web customer experience, centralizing web chat conversations for operational support and sales engagement.
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Sunlight Saunas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Sunlight Saunas implemented Adobe Connect as a customer-facing conferencing layer. Sunlight Saunas uses Adobe Connect on their website to deliver synchronous audio and video sessions, and the deployment aligns with Audio Video and Web Conferencing use for exhibitional and interactive customer engagement. The implementation places Adobe Connect as the primary web conferencing application for external events and live product demonstrations on the company site.
The Adobe Connect deployment leverages standard Audio Video and Web Conferencing capabilities such as persistent meeting rooms, webinar hosting, screen sharing, in-session chat, and session recording to support customer webinars and internal meetings. Administration and host controls are managed through Adobe Connect native role and permissions configuration, providing centralized scheduling and recording retention within the application. The narrative ties Sunlight Saunas, Adobe Connect, and Audio Video and Web Conferencing to customer engagement and internal communications functions executed via the company website.
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Collaboration | Collaboration |
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2021 | 2021 |
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Sunlight Saunas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021 Sunlight Saunas deployed Algolia Search on its public website, implementing a cloud hosted search layer to support customer-facing product discovery and content search. Algolia Search is being used as an Application, Web and Enterprise Search solution to surface catalog items, site content, and category navigation directly within the storefront search experience.
The implementation aligns with common site search architectures, using Algolia Search indexing to ingest product and content feeds from the website and expose query responses to the front end through search APIs and client side widgets. Configuration work focused on relevance tuning, faceted filtering, autocomplete and query rules, with search analytics feeding ongoing relevance adjustments and merchandising decisions. Operational ownership sits with web, marketing and commerce stakeholders who manage indexing cadence, relevance rules and content tagging to maintain search quality.
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Web Content Management | Content Management |
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2021 | 2021 |
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Sunlight Saunas eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Sunlight Saunas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sunlight Saunas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Sunlight Saunas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Sunlight Saunas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Marketing Manager | Manager | Marketing | ||||
| Business Development Manager | Manager | Sales |
Apps Being Evaluated by Sunlight Saunas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||