Brisbane, 4006, QLD,
Australia
Sunwater Technographics
Sunwater Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunwater and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 785 Sunwater employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunwater has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, PageUp ATS for Applicant Tracking System in 2011, myosh OHS for Environment, Health and Safety (EHS) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunwater is running and its propensity to invest more and deepen its relationship with SAP , PageUp , Aurion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunwater revenues, which have grown to $308.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunwater intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunwater Tech Stack and Enterprise Applications
Sunwater ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Sunwater implemented SAP S/4 HANA as its ERP Financial core following Executive Leadership Team and Board approval to move off a heavily customised SAP ERP ECC 6.0 environment. The program scoped Finance, Procurement and Enterprise Asset Management modules and explicitly targeted simplification by shifting from bespoke customisations to standard SAP solutions and from manual to mobile field processes.
The implementation included deployment of SAP Asset Manager late in 2019, a mobile application that leverages the SAP S/4 HANA digital core. A pilot program began in the Bundaberg area and the mobile solution was rolled out in phases over six months, enabling field teams to receive and complete Work Orders and Work Instructions on iPad devices, record measurement readings and time confirmations, capture photos and apply Object Part and Damage codes, and view assets on a map to correctly raise Notifications.
Field data is captured offline and synchronised to SAP S/4 HANA at least daily, producing near real time updates to maintenance requests, equipment history, readings and time confirmations. That synchronized data flow enables Schedulers and Supervisors to action and close work orders more promptly and supports direct creation of maintenance requests from the field. Operational coverage focused on the team responsible for managing and maintaining Sunwater enterprise assets across regional Queensland, beginning with the Bundaberg pilot.
Governance for the change included board level endorsement and executive oversight, significant master data remediation, and ongoing business process adaptations to support mobile workflows. Continuous improvement cycles and periodic upgrades to SAP Asset Manager have been executed, positioning Sunwater as an early adopter and an active contributor within the SAP user community on asset management practices.
Outcomes reported as part of the initiative include faster decision making and work order close out through near real time data flowing into SAP S/4 HANA, travel time savings from direct travel between home and job sites rather than depot visits, reduced paper use and reduced double handling. Explicit operational savings documented include more than 2,500 man hours saved on work instructions, over 1,000 man hours on Notifications and more than 3,000 man hours on Time Confirmations, alongside reduced redundant administrative tasks and elimination of handwritten report transcription.
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Sunwater HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Sunwater implemented PageUp ATS. PageUp ATS, an Applicant Tracking System, is deployed to manage candidate-facing application flows on Sunwater's public careers site and to centralize recruitment activity for the organization.
The implementation of PageUp ATS includes standard Applicant Tracking System capabilities such as online job posting and requisition management, configurable application forms, candidate tracking across stages, interview scheduling and workflow automation, and recruitment reporting. PageUp ATS is used to capture and manage applicant data through the employer branded application form and the PageUp apply endpoint.
The deployment is web-facing and operates on Sunwater's careers presence, providing a candidate intake and tracking layer for HR and Talent Acquisition functions across Sunwater in Australia. The PageUp ATS instance is configured to support hiring managers and HR users, routing applications from the public site into the ATS for review and processing.
Governance for the implementation emphasizes centralized job posting and role based access for HR and hiring managers, with configurable approval and candidate progression workflows to standardize hiring processes. PageUp ATS is the primary Applicant Tracking System supporting Sunwater recruitment operations and career site application management.
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Payroll | HCM |
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2021 | 2021 |
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Sunwater ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| myosh | Legacy | myosh OHS | Environment, Health and Safety (EHS) | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Sunwater implemented myosh OHS as the core system to manage Health, Safety and Environment workflows and reporting. The deployment framed myosh OHS as an Environment, Health and Safety (EHS) application supporting Health, Safety and Environment Data & Performance Reporting across the organization.
Implementation priorities included myosh OHS system development and auditing, operational support and training for HSE staff, and remediation workflows to address software faults and bugs. The project team maintained a focus on data capture quality, establishing processes to review and monitor consistency of data entry and reporting within myosh OHS.
The program integrated myosh OHS outputs with PowerBI performance reporting, where a Health, Safety and Environment Business Data Model was created and used to author KPI dashboards for Monthly Executive and Board Reports. Workstreams included collaboration with EDAS to scope data requirements and define system wide measures for the New Sunwater Data Gateway, and coordination with external parties to obtain supplementary manual data for reporting.
Governance changes centered on formalizing data model ownership, audit routines inside myosh OHS, and providing ongoing MYOSH support and training to business leaders and HSE practitioners. The configuration and reporting scope explicitly connected Sunwater myosh OHS Environment, Health and Safety (EHS) application data to executive reporting, operational HSE processes, and centralized data modelling efforts.
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Passenger Service Systems | ERP Services and Operations |
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2021 | 2021 |
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Sunwater Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Sunwater Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Sunwater CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Sunwater ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Sunwater PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Sunwater PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Sunwater IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sunwater CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EMM / MDM / MAM | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sunwater
Apps Being Evaluated by Sunwater Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-06 | Sunwater | Evaluated | SAP | SAP Portfolio and Project Management | Project Portfolio Management | PPM |