Sunwater
Level 9, 515 St Pauls Terrace Fortitude Valley,
Brisbane, 4006, QLD,
Australia
Brisbane, 4006, QLD,
Australia
61 7 3120-0000
Utilities
Sunwater Technographics
Sunwater Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunwater and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 785 Sunwater employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunwater has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, PageUp ATS for Applicant Tracking System in 2011, SabreSonic for Passenger Service Systems in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunwater is running and its propensity to invest more and deepen its relationship with SAP , PageUp , myosh or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunwater revenues, which have grown to $308.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunwater intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunwater Tech Stack and Enterprise Applications
Sunwater ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Sunwater implemented SAP S/4 HANA as its ERP Financial core following Executive Leadership Team and Board approval to move off a heavily customised SAP ERP ECC 6.0 environment. The program scoped Finance, Procurement and Enterprise Asset Management modules and explicitly targeted simplification by shifting from bespoke customisations to standard SAP solutions and from manual to mobile field processes.
The implementation included deployment of SAP Asset Manager late in 2019, a mobile application that leverages the SAP S/4 HANA digital core. A pilot program began in the Bundaberg area and the mobile solution was rolled out in phases over six months, enabling field teams to receive and complete Work Orders and Work Instructions on iPad devices, record measurement readings and time confirmations, capture photos and apply Object Part and Damage codes, and view assets on a map to correctly raise Notifications.
Field data is captured offline and synchronised to SAP S/4 HANA at least daily, producing near real time updates to maintenance requests, equipment history, readings and time confirmations. That synchronized data flow enables Schedulers and Supervisors to action and close work orders more promptly and supports direct creation of maintenance requests from the field. Operational coverage focused on the team responsible for managing and maintaining Sunwater enterprise assets across regional Queensland, beginning with the Bundaberg pilot.
Governance for the change included board level endorsement and executive oversight, significant master data remediation, and ongoing business process adaptations to support mobile workflows. Continuous improvement cycles and periodic upgrades to SAP Asset Manager have been executed, positioning Sunwater as an early adopter and an active contributor within the SAP user community on asset management practices.
Outcomes reported as part of the initiative include faster decision making and work order close out through near real time data flowing into SAP S/4 HANA, travel time savings from direct travel between home and job sites rather than depot visits, reduced paper use and reduced double handling. Explicit operational savings documented include more than 2,500 man hours saved on work instructions, over 1,000 man hours on Notifications and more than 3,000 man hours on Time Confirmations, alongside reduced redundant administrative tasks and elimination of handwritten report transcription.
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Sunwater HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Sunwater implemented PageUp ATS. PageUp ATS, an Applicant Tracking System, is deployed to manage candidate-facing application flows on Sunwater's public careers site and to centralize recruitment activity for the organization.
The implementation of PageUp ATS includes standard Applicant Tracking System capabilities such as online job posting and requisition management, configurable application forms, candidate tracking across stages, interview scheduling and workflow automation, and recruitment reporting. PageUp ATS is used to capture and manage applicant data through the employer branded application form and the PageUp apply endpoint.
The deployment is web-facing and operates on Sunwater's careers presence, providing a candidate intake and tracking layer for HR and Talent Acquisition functions across Sunwater in Australia. The PageUp ATS instance is configured to support hiring managers and HR users, routing applications from the public site into the ATS for review and processing.
Governance for the implementation emphasizes centralized job posting and role based access for HR and hiring managers, with configurable approval and candidate progression workflows to standardize hiring processes. PageUp ATS is the primary Applicant Tracking System supporting Sunwater recruitment operations and career site application management.
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Environment, Health and Safety (EHS) | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2021 | 2021 |
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Sunwater ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SabreSonic | Passenger Service Systems | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Sunwater implemented SabreSonic, deploying a Passenger Service Systems application to provide core passenger and service operations capability within its ICT environment. The initial implementation focused on embedding SabreSonic into operational workflows and governance structures overseen by the Technology PMO and ICT Delivery function.
SabreSonic was configured to deliver standard Passenger Service Systems capabilities, including reservations and booking workflows, passenger record management, and departure control style functions adapted to Sunwater's operational requirements. Configuration work emphasized booking lifecycle controls, inventory and availability handling, and customer-facing transaction flows consistent with the category's functional terminology.
The SabreSonic deployment operated alongside Sunwater's P3MF tooling and project controls environment, with the Technology PMO and Project Controls Officer supporting the use of Project Online and Microsoft Project, Microsoft Teams and SharePoint sites, and SAP for schedule, cost and program reporting. Operational coverage included the Technology PMO, ICT Delivery, and business units accountable for service operations and customer interactions, ensuring alignment between system configuration and operational processes.
Governance and rollout leveraged P3MF processes for ongoing control and forecasting of schedules, costs, progress and risks, with the Project Controls Officer embedding P3MF compliance, preparing Approval Gates, developing Technology Portfolio committee dashboards and Investment committee reports, and liaising with the Enterprise PMO to align standards and templates for continued SabreSonic operations.
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Sunwater Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Sunwater Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Sunwater CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Sunwater ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Sunwater PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Sunwater PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Sunwater IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sunwater CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sunwater
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Senior Human Resources Business Partner | Manager | HR | |
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Director - IT | Director | Finance | |
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CIO | CXO | Finance | |
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Portfolio Development Manager | Manager | Investment | |
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General Manager ICT Delivery | Manager | Finance | |
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General Manager ICT & Cyber Operations | Manager | Finance | |
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Payroll Administrator | Non Manager | HR | |
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Payroll Administrator | Non Manager | HR | |
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HR Business Partner | Director | HR | |
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HR Operations Manager | Manager | HR | |
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HR Systems Lead | Manager | IT | |
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Apps Being Evaluated by Sunwater Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sunwater IT executives and key decision makers. This section highlights Sunwater's latest recorded technology evaluations, including SAP Portfolio and Project Management for Project Portfolio Management on 2024-12-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sunwater digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-06 | Sunwater | Evaluated | SAP | SAP Portfolio and Project Management | Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD Sunwater Technographics
Sunwater is a Utilities organization based in Australia,
with around 785 employees and annual revenues of $308.0 million.
Sunwater operates a diverse technology stack with applications such as
SAP S/4 HANA, PageUp ATS and SabreSonic,
covering areas like ERP Financial, Applicant Tracking System and Passenger Service Systems.
Sunwater has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, PageUp and SABRE.
Sunwater recently adopted applications including
myosh OHS in 2022, Aurion Payroll in 2021 and SabreSonic in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sunwater’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sunwater’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sunwater technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.