Sunway Group
Menara Sunway, Jalan Lagoon Timur,
Sunway City, 47500,
Malaysia
Sunway City, 47500,
Malaysia
603 5 639 8889
Professional Services
Sunway Group Technographics
Sunway Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunway Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12940 Sunway Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Sunway Group has purchased the following applications: Esker Accounts Payable for AP Automation in 2017, SAP SuccessFactors Employee Central for Core HR in 2023, SiteMinder for Hospitality ERP in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunway Group is running and its propensity to invest more and deepen its relationship with Esker SA , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunway Group revenues, which have grown to $2.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunway Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunway Group Tech Stack and Enterprise Applications
Sunway Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Sunway Group implemented Esker Accounts Payable as an AP Automation solution to eliminate paper invoices and automate approval workflows, accelerating invoice processing across its finance organization. The deployment of Esker Accounts Payable was provisioned to Sunway's Finance Shared Services AP department as a cloud-hosted AP Automation platform, centralizing invoice intake and routing for shared services processing.
The implementation focused on invoice capture and automated approval workflow, combined with a self-service portal to reduce manual status inquiries. Sunway configured collaborative and customizable dashboards within Esker Accounts Payable to provide real-time data for monitoring exception queues, approval bottlenecks, and invoice lifecycle status.
Operational coverage centered on the Finance Shared Services AP department and line managers who use on-the-go approvals via Esker Anywhere, which enhanced invoice processing efficiency. The Esker Accounts Payable deployment delivered a self-service experience for suppliers and internal stakeholders, reducing the number of daily invoice status inquiries and streamlining AP case handling.
Governance and process changes included centralized AP workflow orchestration and manager-led mobile approval controls, supported by dashboard-driven monitoring for approval SLAs and workload balancing. The shift to Esker Accounts Payable produced stated savings in time and cost through fewer inquiries and faster approval throughput, while providing real-time visibility for ongoing AP governance.
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AP Automation | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2018 | 2018 |
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Sunway Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, Sunway Group implemented SAP SuccessFactors Employee Central as the enterprise Core HR platform. The deployment focused on centralizing employee master data and HRIS capabilities within HR Shared Services based in Subang Jaya, Selangor, Malaysia.
The implementation included HRIS and reporting modules, delivering standard and ad-hoc reporting workflows, data validation, and data quality processes. The HRIS team generates standard and ad-hoc reports using Excel, fulfilling client requirements within stipulated SLAs for 10 to 30 clients monthly.
Operational coverage included system support for HRMS platforms, SAP SuccessFactors Employee Central, and Power BI, supporting 19,000+ active users. Implementation activity explicitly included tasks related to a HRMS migration from SAP SuccessFactors to Rymnet that affected more than 16,000 active Sunway employees, along with data validation and data quality checks to verify accuracy for over 50,000 employee records after migration.
Governance and rollout were led by the Executive, HRIS and Reporting in HR Shared Services, establishing reporting standards, SLA compliance, and structured data validation procedures. Configuration and operational handoffs emphasized centralized HRIS ownership, reporting automation, and ongoing data quality controls to sustain Core HR operations.
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Sunway Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SiteMinder | Legacy | SiteMinder | Hospitality ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Sunway Group implemented SiteMinder. Sunway Group deployed SiteMinder as a Hospitality ERP to centralize reservations and guest service workflows across its Kuala Lumpur hospitality operations.
The implementation focused on reservation lifecycle management and front desk orchestration. SiteMinder was configured for booking confirmations and cancellations, rate and inventory control, and check-in and check-out workflows, while supporting guest profile and VIP preference handling for club lounge services. Configuration supported automated guest-facing functions referenced in operational notes, including wake-up call scheduling and reservation amendments performed by Guest Service Officers.
SiteMinder was integrated with Opera to synchronize property management system data, enabling bi-directional exchange of rates, inventory, reservations, and guest profile information between SiteMinder and Opera. Operational coverage included on-site front desk, club lounge and service center teams in Kuala Lumpur, with named user roles such as Receptionist and Guest Service Officer using the combined SiteMinder and Opera stack to execute daily guest transactions.
Governance centered on embedding reservation and front-desk workflows into operational roles, standardizing confirmation and cancellation processes, and routing automated services through the PMS integration. The deployment emphasized procedural alignment between service center call handling, reception check-in processes, and club lounge VIP room preferences to ensure consistent guest service execution using SiteMinder as the Hospitality ERP.
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Hotel Property Management | ERP Services and Operations |
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2017 | 2017 |
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Sunway Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Sunway Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Sunway Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Sunway Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2025 | 2025 |
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Sunway Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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Sunway Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Sunway Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2010 | 2010 |
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Sourcing | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Sunway Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Sunway Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Sunway Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Sunway Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Procurement Executive | Manager | Procurement | |
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Finance Executive | Manager | Finance | |
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Group IT Director | Director | IT | |
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Senior Executive, IT Strategy and Transformation - Group IT | Director | IT | |
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General Manager, HR | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Assistant Manager - Human Resources | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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IT Manager | Manager | IT | |
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IT Manager | Manager | IT | |
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AGM-Finance & Operation | Director | Finance | |
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Apps Being Evaluated by Sunway Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sunway Group IT executives and key decision makers. This section highlights Sunway Group's latest recorded technology evaluations, including FreeWheel Demandsuite for Agency Management on 2025-03-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sunway Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-07 | Sunway Group | Evaluated | FreeWheel, A Comcast Company | FreeWheel Demandsuite | Agency Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Sunway Group Technographics
Sunway Group is a Professional Services organization based in Malaysia,
with around 12940 employees and annual revenues of $2.01 billion.
Sunway Group operates a diverse technology stack with applications such as
Esker Accounts Payable, SAP SuccessFactors Employee Central and SiteMinder,
covering areas like AP Automation, Core HR and Hospitality ERP.
Sunway Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, SAP and SiteMinder.
Sunway Group recently adopted applications including
Oracle Cloud EPM in 2025, SAP SuccessFactors Employee Central in 2023 and Joget in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sunway Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sunway Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sunway Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.