Superdrug
51 Sydenham Road,
Croydon, CR0 2EU,
United Kingdom
Croydon, CR0 2EU,
United Kingdom
44 20 8684-7000
Retail
Superdrug Technographics
Superdrug Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Superdrug and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13845 Superdrug employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Superdrug has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Cornerstone Saba Lumesse Recruit ATS for Applicant Tracking System in 2022, NCR Voyix RealPOS for Point Of Sale in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Superdrug is running and its propensity to invest more and deepen its relationship with Oracle , WorldPay , ACI Worldwide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Superdrug revenues, which have grown to $2.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Superdrug intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Superdrug Tech Stack and Enterprise Applications
Superdrug ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Superdrug implemented Oracle E-Business Suite to consolidate its corporate finance systems. Oracle E-Business Suite was deployed as the company's ERP Financial solution to centralize accounting, statutory reporting and transaction processing across the finance organization.
Configuration focused on core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets and financial reporting engines, with chart of accounts rationalization and multi-book accounting configured to support retail accounting requirements. Standard functional workflows such as automated invoice processing, payment runs, receivables aging and period close orchestration were established within Oracle E-Business Suite.
Operational coverage centered on Superdrug's finance and accounting functions, driving standardized approval workflows, month-end close procedures and audit controls across the enterprise. Governance emphasized role-based access, ledger and period controls, and formalized change processes for accounting configurations to maintain compliance and financial consistency within the ERP Financial environment.
|
|
|
|
|
Expense Management | ERP |
|
2018 | 2018 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2015 | 2016 |
|
Superdrug HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Saba Lumesse Recruit ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Superdrug implemented Cornerstone Saba Lumesse Recruit ATS, an Applicant Tracking System deployed to standardize recruitment workflows across its HR organization. The Cornerstone Saba Lumesse Recruit ATS is used to centralize job requisitions and to provide structured reporting on hiring activity for Talent Acquisition and HR operations.
The implementation emphasizes requisition management, candidate lifecycle tracking, and configurable reporting, with specific use cases including job requisition creation, team efficiency tracking, and department budgeting support. Functional configuration referenced in internal activity includes reporting dashboards, requisition approval workflows, and candidate journey orchestration, alongside employer branding capabilities to manage external vacancy presentation.
Operationally the platform is integrated into Superdrug recruiting processes and supported by Talent Projects resources based in London who provide ongoing reporting and execution support. Implementation activity also includes backend systems integration work, focusing on data flows between the ATS and downstream HR functions such as onboarding and HRIS related workflows, and automation of repetitive recruitment tasks.
Governance work during rollout prioritizes requisition and reporting controls, with process automation projects shaping approval chains and candidate handoffs between recruiting and hiring managers. Cornerstone Saba Lumesse Recruit ATS therefore serves as the enterprise Applicant Tracking System for Superdrug, underpinning recruitment operations, reporting governance, and candidate experience configuration.
|
|
|
|
|
Benefits Administration | HCM |
|
2020 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2012 | 2012 |
|
|
|
|
|
Core HR | HCM |
|
2020 | 2020 |
|
|
|
|
|
Employee Experience, Employee Engagement | HCM |
|
2016 | 2016 |
|
|
|
|
|
Onboarding | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
Superdrug ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix RealPOS | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Superdrug implemented NCR Voyix RealPOS. NCR Voyix RealPOS is a Point Of Sale application deployed to support retail checkout and transaction management across Superdrug stores. The implementation focused on core Point Of Sale functional modules including payment processing, transaction management, item lookup, promotions and loyalty handling, and offline transaction buffering to maintain operations during intermittent connectivity. The program positioned NCR Voyix RealPOS as the next generation platform for Superdrug in store commerce.
Architecturally the deployment aligns store POS terminals with centralized point of sale services for transaction consolidation and reporting, providing interfaces for payment authorization, inventory visibility and merchandising workflows. Operational scope concentrated on in store retail operations and cashier workflows, with a phased rollout approach and operator training to manage operational change. Governance emphasized configuration control for tender and pricing rules, procedures for transaction reconciliation and incident handling, and centralized oversight of POS configuration and software updates. The narrative documents Superdrug NCR Voyix RealPOS as the Point Of Sale system supporting retail checkout and in store transaction operations.
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2008 | 2009 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2015 | 2016 |
|
Superdrug Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2013 | 2013 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2017 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
Superdrug Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Superdrug Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2012 | 2012 |
|
Superdrug eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
Superdrug CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2023 | 2023 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2019 | 2019 |
|
|
|
|
|
Trade Promotion Management | CRM |
|
2018 | 2018 |
|
Superdrug ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
Superdrug Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Sourcing | Procurement |
|
2013 | 2013 |
|
Superdrug TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Superdrug IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Superdrug CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Superdrug
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
IT Help Desk Manager | Manager | IT | |
|
|
|
Supply Chain Manager | Manager | Supply Chain | |
|
|
|
Head of Investments and Property Finance | Director | Operations | |
|
|
|
Retail Operations Director | Director | Finance | |
|
|
|
Commercial Finance Manager | Manager | Finance | |
|
|
|
Financial Planning & Investment Manager | Manager | Investment | |
|
|
|
Head of Supply Chain | Director | Supply Chain | |
|
|
|
IT Operations Senior Retek DBA | CXO | IT | |
|
|
|
Programmer Manager/Director (Head of IT) | Director | IT | |
|
|
|
Expense Accounts Assistant | Manager | Finance | |
|
|
|
Retail and Central Finance Manager | Manager | Finance | |
|
|
|
Head Of Supply Chain | Director | Supply Chain | |
|
|
|
Supply Chain Manager | Manager | Supply Chain | |
|
|
|
Senior Procurement Buyer | Manager | Procurement | |
|
|
|
Procurement Buyer | Manager | Procurement | |
|
|
|
People Director - Superdrug and Savers | Director | HR | |
|
|
|
Senior People Manager | Manager | HR | |
|
|
|
Head of People | Director | HR | |
|
|
|
Payroll Manager | Manager | Finance | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
People Business Partner | Manager | HR | |
|
|
|
IT Manager | Manager | IT | |
|
|
|
Senior IT Project Manager | Manager | IT | |
|
|
|
Head Of IT, HR Systems (Europe) | Director | HR | |
|
|
|
IT Director | Director | IT | |
|
|
|
Digital CRM Manager | Manager | IT | |
|
|
|
Project Manager - Digital eCommerce | Manager | IT | |
|
|
|
Head of Customer and Communications | Director | Customer Service | |
|
|
|
eCommerce Director | Director | Finance | |
|
|
|
CRM Manager | Manager | IT | |
|
|
|
Head Of Digital Marketing & Online Brand | Director | Marketing | |
|
|
|
People Business Partner | Manager | HR | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
Assistant CRM Manager | Manager | Customer Service | |
|
|
|
Senior Loyalty and App Manager | Manager | Customer Service | |
|
|
|
Marketing Manager | Manager | Marketing | |
|
|
|
Senior Marketing Manager - Promotions and Pricing | Manager | Marketing | |
|
|
|
Marketing Manager - Promotions and Pricing | Manager | Marketing | |
|
Apps Being Evaluated by Superdrug Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Superdrug IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Superdrug digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Superdrug Technographics
Superdrug is a Retail organization based in United Kingdom,
with around 13845 employees and annual revenues of $2.04 billion.
Superdrug operates a diverse technology stack with applications such as
Oracle E-Business Suite, Cornerstone Saba Lumesse Recruit ATS and NCR Voyix RealPOS,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
Superdrug has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cornerstone OnDemand and NCR Voyix.
Superdrug recently adopted applications including
In-house Loyalty in 2023, Cornerstone Saba Lumesse Recruit ATS in 2022 and SAP BusinessObjects in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Superdrug’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Superdrug’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Superdrug technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.