Panama, n/a,
Panama
Superintendencia de Bancos de Panama Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Superintendencia de Bancos de Panama and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1125 Superintendencia de Bancos de Panama employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Superintendencia de Bancos de Panama has purchased the following applications: Rootnet CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Superintendencia de Bancos de Panama is running and its propensity to invest more and deepen its relationship with Rootstack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Superintendencia de Bancos de Panama revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Superintendencia de Bancos de Panama intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rootstack | Legacy | Rootnet CRM | CRM | CRM | n/a | 2018 | 2019 |
In 2018 the Superintendencia de Bancos de Panama engaged Rootstack in publicized digital projects, with press reporting the regulator as a Rootstack client in Panama. That vendor relationship in 2018 provides the primary signal used to infer an associated software deployment.
Rootnet CRM is the application inferred from the public vendor relationship, and it is categorized as CRM. If Rootnet CRM was applied within the regulator, typical CRM functional modules would include stakeholder and contact management, case and citizen claims management, workflow automation for intake and escalation, role and permission management, audit trails, and management reporting and dashboards.
Operationally the deployment would be oriented to stakeholder engagement and citizen or claims handling across the Superintendencia de Bancos de Panama in Panama, coordinating intake, tracking, and resolution workflows. Governance considerations for such a CRM deployment would include data privacy controls, role based access, audit logging and process standardization, with customary integration touchpoints to internal reporting channels and regulatory workflows as is common for public sector CRM implementations.
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