Surescripts LLC
2550 South Clark Street,
Arlington, 22202, VA,
United States
Arlington, 22202, VA,
United States
1 170-392-2121
Professional Services
Surescripts LLC Technographics
Surescripts LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Surescripts LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Surescripts LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Surescripts LLC has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2012, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Surescripts LLC is running and its propensity to invest more and deepen its relationship with Workday , Drift , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Surescripts LLC revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Surescripts LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Surescripts LLC Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Surescripts LLC implemented Workday Recruiting as its Recruiting,Applicant Tracking System, deploying the application as the public applicant tracking capability for its careers site. The company exposes job requisitions and candidate application flows through the Workday-hosted careers portal at https://surescripts.wd1.myworkdayjobs.com/surescriptscareers, making Workday Recruiting the primary system of record for external hiring activity.
Workday Recruiting was configured to support core ATS workflows including requisition creation, candidate sourcing and tracking, interview scheduling, and offer management, aligning with standard recruiting and applicant management processes. The implementation leveraged Workday Recruiting configurable workflows and the career site integration to centralize applicant data and automate status transitions and notifications.
Operational ownership sits with talent acquisition and recruiting teams across Surescripts LLC, with governance enforced through role based access, approval routing and documented hiring workflows within the application. As a cloud hosted Workday Recruiting deployment, the architecture emphasizes SaaS delivery and careers site integration to manage external candidate experience and internal recruiting operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Surescripts LLC deployed Drift AI Chatbot on its public website. The deployment uses Drift AI Chatbot as a Chatbots and Conversational AI solution to provide an embedded, cloud hosted conversational interface for customer engagement, inbound inquiry triage, and initial lead qualification. Implementation focused on the corporate website as the primary channel, positioning the chatbot as the first touch for support and partner inquiries and as an automated routing layer ahead of human teams.
Configuration centered on conversational playbooks, FAQ automation, intent detection, proactive messaging, and human handoff workflows, reflecting standard Chatbots and Conversational AI capabilities. Drift AI Chatbot was configured to manage scripted response libraries and escalation paths, with governance and content upkeep organized around communications and customer care teams to maintain response accuracy and update flows. Operational coverage emphasized web based engagement across support, sales enablement, and partner relations, with iterative tuning and content revisions aligned to observed conversational patterns.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Surescripts LLC deployed Adobe Connect as its Audio Video and Web Conferencing solution. The Adobe Connect implementation is surfaced on the Surescripts website to host public webinars, customer-facing meetings, and virtual briefing sessions, delivering browser-based conferencing and recorded content to external attendees. The deployment is organized as a web-embedded conferencing layer using Adobe Connect meeting rooms, session recording, screen sharing, and content staging capabilities to run live and on-demand events.
Configuration focused on template-based meeting rooms, access controls, and recording retention settings to support moderated webinars and playback workflows. Operational coverage centers on external engagement and training processes, with centralized administration for user provisioning, scheduling, and content publishing to the corporate site. Adobe Connect provides standard Audio Video and Web Conferencing features such as breakout pods, polling, and moderated Q&A that support Surescripts LLC's customer engagement and virtual event use cases.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2016 | 2016 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2024 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Surescripts LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Surescripts LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Surescripts LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Surescripts LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Surescripts LLC Technographics
Surescripts LLC is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $80.0 million.
Surescripts LLC operates a diverse technology stack with applications such as
Workday Recruiting, Drift AI Chatbot and Adobe Connect,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Surescripts LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Drift and Adobe Systems.
Surescripts LLC recently adopted applications including
6sense Account Engagement Platform in 2023, Stackblitz in 2023 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Surescripts LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Surescripts LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Surescripts LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.