Susser Bank
100 Crescent Ct,
Dallas, 75201, TX,
United States
Dallas, 75201, TX,
United States
1 817-987-2400
Banking and Financial Services
Susser Bank Technographics
Susser Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Susser Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 268 Susser Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Susser Bank has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2021, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2021, Jack Henry Banking SilverLake for Core Banking in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Susser Bank is running and its propensity to invest more and deepen its relationship with Fiserv , UKG , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Susser Bank revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Susser Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Susser Bank Tech Stack and Enterprise Applications
Susser Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Susser Bank deployed Fiserv First Data Credit Card Processing and Payment Solution on its website to manage online card acceptance and merchant checkout flows. The implementation is categorized as Payment Processing and is focused on consumer-facing payment capture for the bank's retail and digital channels. The deployment ties the bank's web storefront into an enterprise-grade payment stack rather than a bespoke homegrown web checkout.
The Fiserv First Data Credit Card Processing and Payment Solution implementation leverages standard Payment Processing capabilities, including payment gateway integration into the website checkout, card authorization and capture workflows, settlement and reconciliation functions, and tokenization for card on file use. Operational scope centers on the bank's website payment lifecycle and back-office payments operations, covering transaction posting and reporting processes. The configuration emphasizes integration with the web checkout layer and payment operations workflows, with PCI scope and transaction reconciliation treated as core operational controls.
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Susser Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 Susser Bank implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System. UKG Pro Recruiting is embedded on Susser Bank's public careers site to capture external applicants and route candidate data into the bank's recruiting intake processes. The deployment was scoped to support HR and talent acquisition workflows for Susser Bank's US operations and to centralize online applicant handling.
Configuration emphasized career site integration, job posting and requisition management, applicant tracking, interview scheduling, and candidate record management, reflecting typical Recruiting,Applicant Tracking System capabilities. UKG Pro Recruiting was configured to enforce structured requisition approvals and candidate status workflows to standardize hiring governance and handoffs to HR. The implementation centers on web-based candidate intake and applicant workflow orchestration using UKG Pro Recruiting.
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Susser Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Fiserv Signature Bank Platform | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Susser Bank implemented Jack Henry Banking SilverLake for Core Banking, focusing on loan operations in a targeted deployment. The project ran from August 2022 to April 2023 in Loan Operations II at the Arlington Texas office and replaced Fiserv Signature Bank Platform. Daily operational responsibilities included renewing, modifying and booking new loans into Jack Henry Banking SilverLake, disbursing loan proceeds and obtaining approvals for wires.
Configuration centered on loan servicing and document management capabilities within Jack Henry Banking SilverLake, including loan booking workflows, disbursement and wire approval workflows, and making appropriate debit and credit entries to the general ledger account for balancing. The implementation incorporated post-closing ticklers and weekly pending tickler reports to drive exception handling, with staff reviewing Notes and Modifications for accuracy prior to recording.
The implementation integrated with ppdocs for county recording and Erecord, leveraged document repositories Synergy and Encompass for scanned originals, and interfaced with the teller system for payment processing and check scanning. Operational tasks included setting up incoming auto drafts and ACH requests, processing received mail for distribution to appropriate departments, and scanning original documents for upload into Synergy and Encompass.
Governance and workflow restructuring emphasized formal approval gates for wire disbursements, defined routines for resolving post-closing and pending ticklers, and a repeatable sequence for scanning and uploading original loan documents into the Core Banking application and associated document management systems. The deployment therefore orchestrated loan operations, teller activities and back office general ledger posting around Jack Henry Banking SilverLake.
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Digital Banking | ERP Services and Operations |
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2021 | 2022 |
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Susser Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Susser Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Susser Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Susser Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Susser Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Susser Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Susser Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance | Director | Finance | |
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Chief Information Security Officer | CXO | IT | |
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Director of Treasury Management Sales & Client Experience | Director | Customer Service | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Susser Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Susser Bank IT executives and key decision makers. This section highlights Susser Bank's latest recorded technology evaluations, including Akamai CDN for Content Delivery Network on 2026-06-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Susser Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-05 | Susser Bank | Evaluated | Akamai | Akamai CDN | Content Delivery Network | IaaS |
FAQ - APPS RUN THE WORLD Susser Bank Technographics
Susser Bank is a Banking and Financial Services organization based in United States,
with around 268 employees and annual revenues of $60.0 million.
Susser Bank operates a diverse technology stack with applications such as
Fiserv First Data Credit Card Processing and Payment Solution, UKG Pro Recruiting (ex UltiPro Recruiting) and Jack Henry Banking SilverLake,
covering areas like Payment Processing, Recruiting, Applicant Tracking System and Core Banking.
Susser Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, UKG and Jack Henry & Associates.
Susser Bank recently adopted applications including
Jack Henry Banking SilverLake in 2022, Optimal Blue Platform (formerly Black Knight Optimal Blue Platform) in 2022 and Intuit Mailchimp Mandrill in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Susser Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Susser Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Susser Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.