Salvador, 41810-012,
Brazil
Suzano Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Suzano and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 Suzano employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suzano has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Google Cloud Dataproc for Analytics and BI in 2021, In-House Blockchain for Blockchain Platform in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suzano is running and its propensity to invest more and deepen its relationship with Zendesk , Google , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suzano revenues, which have grown to $8.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suzano intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Dataproc | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
Suzano implemented Google Cloud Dataproc in 2021 as part of a Google Cloud-based data lake to ingest and transform plant and industrial data for analytics and data science across the organisation. The Brazil deployment began in January 2021 and rapidly ingested initial databases within a month, establishing core extraction and batch processing pipelines for operational and sensor-derived data.
The implementation leveraged Google Cloud Dataproc to run managed Spark and Hadoop workloads for ETL and transformation, populating a centralized Google Cloud Storage data lake and enabling downstream analytics and data science workflows. Functional capabilities implemented included ingestion pipelines, transformation jobs, scheduled batch processing, and self-service access for reporting and analytic teams, aligning the deployment with the Analytics and BI application category.
Operational scope centered on plant and industrial data across Suzano Brazil operations, serving industrial process analytics, reporting, and data science functions. Governance emphasis targeted democratized data access and standardized pipelines to accelerate reporting, and the deployment positioned Suzano Google Cloud Dataproc Analytics and BI relationship to support organization-wide analytic consumption and improved decision-making in industrial process analytics.
|
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Blockchain | Blockchain Platform | Blockchain | n/a | 2024 | 2024 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
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Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
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Collaboration | Collaboration |
|
2015 | 2015 |
|
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Survey and Questionnaire | Collaboration |
|
2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2023 | 2024 |
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Digital Signing | Content Management |
|
2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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eCommerce | eCommerce |
|
2018 | 2018 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
|
2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
|
2020 | 2020 |
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CRM | CRM |
|
2020 | 2020 |
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Customer Support | CRM |
|
2021 | 2021 |
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Customer Support | CRM |
|
2020 | 2020 |
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Data Management Platform | CRM |
|
2022 | 2022 |
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Partner Relationship Management | CRM |
|
2020 | 2020 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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