Swansea, SA1 3SN,
United Kingdom
Swansea Family Court Technographics
Swansea Family Court Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swansea Family Court and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11300 Swansea Family Court employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swansea Family Court has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Wildcard Printlogic for Business Process Management in 2021, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swansea Family Court is running and its propensity to invest more and deepen its relationship with Oracle , Wildcard Software , GumGum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swansea Family Court revenues, which have grown to $654.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swansea Family Court intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swansea Family Court Tech Stack and Enterprise Applications
Swansea Family Court ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Swansea Family Court implemented Oracle Cloud ERP as its core financial platform, moving from Oracle E-Business Suite and positioning the deployment within the ERP Financial category to support council finance and corporate service workflows. Oracle Cloud ERP is described in committee materials as Oracle Fusion cloud, the vendor flagship platform that will replace on-premise packages and provide a single, continuously maintained cloud platform for core financial operations.
The implementation focused on standard ERP Financial capabilities, consolidating general ledger, accounts payable, accounts receivable, fixed assets and procurement workflows onto Oracle Cloud ERP while applying cloud configuration and automation to streamline month end and purchase-to-pay processes. The narrative from the council highlights embedded machine learning and artificial intelligence capabilities in Oracle Cloud ERP, enabling automated transaction processing and anomaly detection consistent with modern ERP functional modules.
Architecturally the program consolidated an on-premise Oracle E-Business Suite estate into Oracle Cloud ERP, shifting to a cloud-native operational model that Oracle positions as supporting evolving integrations and emerging AI services. Operational scope in council documentation frames the rollout as serving finance and corporate functions across the organization, with the platform intended as a single, managed cloud instance rather than multiple disparate installations.
Governance and budgetary questions were raised during pre-decision scrutiny, specifically about ongoing revenue costs beyond 2021 and the proposed use of the capital equalisation reserve for project funding, issues the committee asked Cabinet to clarify. The council document cites an expected platform lifespan of at least 10 to 20 years and affirms that Oracle Cloud ERP will support future AI integration, while noting that ongoing revenue commitments will be required and need clearer financial disclosure.
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Swansea Family Court ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wildcard Software | Legacy | Wildcard Printlogic | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Swansea Family Court implemented Wildcard Printlogic as a Business Process Management application. The Wildcard Printlogic deployment is referenced as being used on the Swansea Family Court website, positioned to handle web-based document and print workflows for public-facing services and internal court administration.
Wildcard Printlogic is described in the context of managing workflow orchestration and document routing typical of Business Process Management solutions, with configuration oriented toward web-to-print front-end processing, automated document generation, and queueing for print jobs. Operational scope covers court administration and public service touchpoints where citizens access forms and printable documents, and governance responsibility is aligned to the court administration teams that manage content and workflow templates on the website.
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Swansea Family Court AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Swansea Family Court deployed GumGum on their website. GumGum is used as an Artificial Intelligence Marketing solution to provide contextual advertising and visual content intelligence across the public-facing Swansea Family Court site, supporting the court's communications and digital engagement functions.
The deployment is web-facing and aligns with category-standard implementations that operate at the page level to analyze textual and image content for contextually relevant ad placement and content targeting, with GumGum processing site content to inform delivery decisions. Operational responsibility is aligned to the court's communications or digital services teams, integrating GumGum outputs into online content and advertising workflows; no systems integrator or additional backend integrations are specified in the source.
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Swansea Family Court Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Swansea Family Court Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Swansea Family Court Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Swansea Family Court CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Swansea Family Court ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Swansea Family Court PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Swansea Family Court IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Swansea Family Court
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Swansea Family Court Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||