Aabenraa, 6200,
Denmark
Sydbank Technographics
Sydbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sydbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2059 Sydbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sydbank has purchased the following applications: Microsoft 365 for Collaboration in 2022, HCL Digital Experience for Web Content Management in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sydbank is running and its propensity to invest more and deepen its relationship with Microsoft , HCL Technologies , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sydbank revenues, which have grown to $848.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sydbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sydbank Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL Digital Experience | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015 Sydbank implemented HCL Digital Experience as its Web Content Management platform to manage and publish content on the public website. The HCL Digital Experience deployment centralizes site administration, editorial workflows and content lifecycle management for Sydbank's digital channels.
Configuration reflects typical Web Content Management capabilities, including template driven page composition, WYSIWYG and structured content authoring, digital asset management, staging and publishing pipelines, and role based editorial governance to support marketing and corporate communications. The implementation is scoped to the public website and aligns the Sydbank HCL Digital Experience Web Content Management relationship with front office functions such as digital marketing, customer experience and corporate content operations.
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Sydbank implemented Hotjar on its public website to support Customer Experience initiatives, instrumenting web pages to capture behavioral signals tied to digital banking interactions. Sydbank uses Hotjar on sydbank.dk to gather qualitative and quantitative user feedback and to inform UX and digital channel decisions.
The deployment leverages Hotjar capabilities commonly used for Customer Experience, including session recordings, heatmaps, on-page feedback widgets and funnel analysis, with browser-based JavaScript instrumentation embedded in the bank's site. Operational coverage is focused on the public website, and the implementation is positioned to support digital product, UX and customer experience teams with user behavior analytics and qualitative insight collection.
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trading Platform | Investment Management |
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2004 | 2004 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2016 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Sydbank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sydbank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||