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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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T.L. Shield & Associates, Inc Tech Stack and Enterprise Applications

T.L. Shield & Associates, Inc ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Viewpoint Construction Legacy Viewpoint Vista Construction ERP ERP Services and Operations n/a 2014 2014
In 2014, T.L. Shield & Associates, Inc implemented Viewpoint Vista, adopting the application as its core Construction ERP. Knowledge of Viewpoint Vista was noted as a plus in the hiring context around the implementation. The deployment focused on core accounting and project controls, leveraging Viewpoint Vista modules for project accounting, job costing, general ledger, payroll, procurement, project management, document management, and mobile field data capture consistent with Construction ERP capabilities. Viewpoint Vista was configured to enforce job-based cost tracking, phase-level budgets, and integrated timesheet capture to support contractor payroll and subcontractor billing workflows. Operational coverage emphasized finance, estimating, project management, and field operations, aligning project managers and field staff to centralized accounting and cost reporting processes. Workflows were organized around job-centric financials and project lifecycle controls to ensure consistent cost accumulation and contract administration. Governance and rollout were structured as a phased program with primary system ownership in finance and project controls, supplemented by role-based access and formal change control to separate field and office responsibilities. Configuration prioritized audit trails and document control within Viewpoint Vista to support construction compliance and project-level accountability.
T.L. Shield & Associates, Inc AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReachLocal Legacy ReachLocal Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, T.L. Shield & Associates, Inc implemented ReachLocal Live Chat on its public website to support sales and customer service workflows. The deployment places ReachLocal Live Chat at the front line of visitor engagement, embedded across service and contact pages to capture inbound inquiries and route chats to internal teams, aligning the effort with the Chatbots and Conversational AI category. Configuration focused on capabilities typical for Chatbots and Conversational AI deployments, including a web chat widget, automated welcome messaging, scripted responses for common construction and real estate questions, live agent handoff, and lead capture forms. The ReachLocal Live Chat setup centralizes session transcripts and canned messaging to improve consistency of responses and to feed captured leads into the company follow up process. Operational governance is scoped to customer service and sales functions, with site template updates to embed the ReachLocal Live Chat widget and establishment of message templates and response playbooks. For a 50 employee construction and real estate firm this indicates a lightweight, centralized operational model where chat configuration and transcript review are managed by a small group to maintain response standards and lead handling procedures.
Chatbots and Conversational AI AI-Powered Application 2018 2018
T.L. Shield & Associates, Inc CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Constant Contact Legacy Constant Contact Email Marketing Marketing Automation CRM n/a 2016 2016
In 2016, T.L. Shield & Associates, Inc implemented Constant Contact Email Marketing to centralize website-driven email communications. T.L. Shield & Associates, Inc uses Constant Contact Email Marketing as a cloud-hosted Marketing Automation solution to manage subscriber capture on its website and to run template-based newsletters and campaign sends. The implementation focuses on contact list management, email template configuration, segmentation and scheduled campaign workflows, with signup forms embedded directly on the company website. Operational ownership rests with the marketing function, which manages content cadence, list hygiene and campaign scheduling within the Constant Contact Email Marketing environment, while deployment remains a SaaS-hosted Marketing Automation footprint integrated into customer-facing web pages.
T.L. Shield & Associates, Inc IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at T.L. Shield & Associates, Inc

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Area Manager Manager Operations
Field Operations Manage CXO Finance
VP of Sales and Operations VP Sales

Apps Being Evaluated by T.L. Shield & Associates, Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from T.L. Shield & Associates, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the T.L. Shield & Associates, Inc digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD T.L. Shield & Associates, Inc Technographics
T.L. Shield & Associates, Inc is a Construction and Real Estate organization based in United States, with around 50 employees and annual revenues of $10.0 million.
T.L. Shield & Associates, Inc operates a diverse technology stack with applications such as Viewpoint Vista, ReachLocal Live Chat and Constant Contact Email Marketing, covering areas like Construction ERP, Chatbots and Conversational AI and Marketing Automation.
T.L. Shield & Associates, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Viewpoint Construction, ReachLocal and Constant Contact.
T.L. Shield & Associates, Inc recently adopted applications including Liquid Web Cloud Servers in 2020, Blazeo ApexChat in 2018 and ReachLocal Live Chat in 2016, highlighting its ongoing modernization strategy.
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Our research team continuously updates T.L. Shield & Associates, Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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