Taco Bell Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Taco Bell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8218 Taco Bell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Taco Bell has purchased the following applications: Back Office AP Automation for AP Automation in 2023, Greenhouse ATS for Applicant Tracking System in 2012, Property Works Lease Management for Lease Management in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Taco Bell is running and its propensity to invest more and deepen its relationship with Buyers Edge Platform , Google , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Taco Bell revenues, which have grown to $2.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taco Bell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Buyers Edge Platform | Legacy | Back Office AP Automation | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Taco Bell is listed as a user of Back Office AP Automation from Buyers Edge Platform in the AP Automation category, appearing on the vendor's Trusted by customer roster for the United States. The listing identifies Back Office AP Automation as applied to back-office finance and accounts payable workflows rather than a named public case study, and module usage is inferred from the vendor's product descriptions and logo placement. The vendor positions the Back Office AP Automation solution to streamline finance and daily AP automation to lower invoice processing costs and improve operational efficiency.
The implementation narrative emphasizes core AP Automation capabilities consistent with the AP Automation category, inferred to include automated invoice capture and validation, workflow-based approval routing, and exception handling integrated into finance operations. Operational coverage is described at the finance and back-office team level within the United States, supporting day-to-day payable processing and invoice lifecycle orchestration. Governance and process changes are expected to standardize AP workflows and invoice handling controls to align with the vendor-stated objectives of reduced processing cost and improved operational efficiency.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012 Taco Bell implemented Greenhouse ATS as its Applicant Tracking System. Greenhouse ATS is embedded on Taco Bell's public careers site to capture candidate applications and to host job postings. The deployment centralized application intake and candidate pipeline management across corporate talent acquisition and store level hiring operations.
Configuration emphasized standard Applicant Tracking System capabilities, including requisition management, configurable pipeline stages, interview scheduling, structured interview scorecards, and offer tracking. The careers site integration routes applicants directly into Greenhouse ATS and assigns access for recruiters and hiring managers to manage workflows and candidate communication. Governance focused on role based access and structured hiring workflows to align store level hiring and corporate recruiting processes.
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Recruiting | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Property Works | Legacy | Property Works Lease Management | Lease Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008 Taco Bell implemented Property Works Lease Management, a Lease Management application, to centralize lease administration for its U.S. restaurant portfolio. Property Works reports managing Taco Bell restaurant leases and obligations for nearly two decades, with the vendor testimonial on its website describing an ongoing real estate and finance engagement.
Property Works Lease Management is focused on lease administration and obligations management capabilities typical of Lease Management systems. The configuration emphasizes a centralized lease repository, contract abstraction, critical date tracking, obligations tracking, and portfolio compliance monitoring across franchise sites.
Operational coverage spans Taco Bell restaurant leases across the United States and directly supports real estate and finance functions for portfolio compliance oversight. The duration of the relationship indicates sustained operational governance and ongoing administration rather than a limited deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Interactive Voice Response (IVR) | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Customer Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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