Virginia Beach, 23452, VA,
United States
Tactical Distributors Technographics
Tactical Distributors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tactical Distributors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Tactical Distributors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tactical Distributors has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Olark Live Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tactical Distributors is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Zip or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tactical Distributors revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tactical Distributors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tactical Distributors Tech Stack and Enterprise Applications
Tactical Distributors ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Tactical Distributors implemented Oracle NetSuite ERP as a cloud-hosted financial and operational suite for its 10 person media distribution business. The Oracle NetSuite ERP rollout was scoped under the ERP Financial category to consolidate core accounting, billing, and order processing workflows, and to establish a unified chart of accounts and period close controls. The deployment architecture emphasized SaaS tenancy and role based access controls, configured for small entity operational patterns rather than multi-entity enterprise complexity.
Configuration focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, and basic inventory and order management to support finance and operations functions. Governance and process work established month end close procedures, approval routing for vendor bills and customer invoices, and master data controls for customers, vendors, and items. The implementation also included automation of billing and receivables processing and alignment between sales order entry and inventory fulfillment to support US based operations.
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Payment Processing | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2018 | 2018 |
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Tactical Distributors AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Tactical Distributors implemented Olark Live Chat on their public website to provide real time customer engagement for its small, 10 person media operation. The deployment targets customer support and online sales inquiries and is explicitly implemented as Olark Live Chat within the Chatbots and Conversational AI category.
The implementation uses the Olark Live Chat hosted widget to deliver core conversational capabilities, including real time messaging, operator console access, canned responses, and chat transcript capture. Configuration work focused on embedding the Olark Live Chat script into site pages, configuring agent availability states, and setting up standard response templates aligned to common product and shipping questions.
Architecturally the solution is a cloud hosted SaaS chat widget embedded on the Tactical Distributors website, serving as the front line for customer-facing interaction on the company’s digital storefront. Operational coverage is cross functional, routing incoming chats to the small internal team responsible for support and order inquiries, with chat transcripts retained for follow up and record keeping.
Governance and workflow adjustments centered on centralized chat ownership and simple handling procedures suitable for a 10 person business, establishing basic response protocols, transcript review, and escalation to email for out of session follow up. The narrative reflects an implementation focused on lightweight, web embedded conversational tooling, consistent with Chatbots and Conversational AI deployments for small commercial websites.
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Tactical Distributors Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Tactical Distributors adopted Microsoft 365 to provide core Collaboration services across the organization. The company is a 10-employee media firm in the United States, and public website source references Microsoft 365, signaling use of Microsoft 365 services in web-facing workflows and corporate communication.
Deployment centered on a single Microsoft 365 tenant configured for small business operations, delivering Collaboration capabilities typical of the category, including Exchange Online for email and calendaring, Microsoft Teams for messaging and meetings, and SharePoint and OneDrive for document storage and team sites. Administration and governance were scaled to a compact IT footprint, with centralized user provisioning and role-based access controls mapped to marketing, content, and operations functions, supporting both internal collaboration and web-integrated communication workflows.
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Tactical Distributors eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Tactical Distributors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Tactical Distributors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Tactical Distributors
| First Name | Last Name | Title | Function | Department | Phone | |
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| Partner | Manager | Finance | ||||
| E-Commerce Director | Director | Finance | ||||
| Customer Service Manager | Manager | Customer Service |
Apps Being Evaluated by Tactical Distributors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||