Tan Tock Seng Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tan Tock Seng Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Tan Tock Seng Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tan Tock Seng Hospital has purchased the following applications: BIPO Compensation Management for Compensation Management in 2024, IHiS Next Generation Electronic Medical Record (NGEMR) for Electronic Health Record in 2022, Workplace by Facebook for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tan Tock Seng Hospital is running and its propensity to invest more and deepen its relationship with BIPO , IHiS , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tan Tock Seng Hospital revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tan Tock Seng Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BIPO | Legacy | BIPO Compensation Management | Compensation Management | HCM | n/a | 2024 | 2024 |
In 2024, Tan Tock Seng Hospital implemented BIPO Compensation Management as part of a broader BIPO HRMS deployment that included BIPO's AI-driven Smart Rostering workforce management solution. The rostering element was explicitly applied to nurse scheduling across 40 wards to improve scheduling flexibility and work life balance, and BIPO Compensation Management was introduced alongside these workforce capabilities to address pay administration and budgeting workflows within the HR program.
BIPO Compensation Management was configured to support core Compensation Management functions typical to the category, including salary administration, grade and band structures, compensation cycle orchestration, and approval workflows for merit and variable pay. The deployment emphasized configurable workflows and role based access controls for compensation decisions, aligned with standard HR compensation processes and governance expected in a hospital setting.
Operational coverage tied the compensation module to HR and payroll process owners and to finance stakeholders for budgeting coordination, reflecting an integrated HRMS approach. The compensation implementation was positioned to work in concert with the AI driven rostering and workforce management capabilities, enabling closer alignment between staffing patterns and payroll budgeting, while maintaining centralized compensation governance and audit trails.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IHiS | Legacy | IHiS Next Generation Electronic Medical Record (NGEMR) | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Tan Tock Seng Hospital moved to the IHiS Next Generation Electronic Medical Record (NGEMR) as its primary Electronic Health Record, with the go live announced for 30 July 2022 as part of the National Healthcare Group cluster rollout to unify patient records across institutions and streamline clinical workflows. The implementation positioned IHiS Next Generation Electronic Medical Record (NGEMR) as the centralized clinical record for inpatient and outpatient encounters within the hospital, aligning with the cluster objective of shared patient records across member institutions.
The deployment scope included inpatient and outpatient clinical documentation and scheduling, consistent with the cluster NGEMR scope, and was configured with clinical documentation templates and role based access controls to support clinician workflow standardization. Workflows for admission, progress notes and outpatient consultation documentation were consolidated into the NGEMR instance, and configuration work emphasized clinician-facing templates and task orchestration to reduce variation in charting across departments.
Integrations were implemented to support device interfacing and cross institutional data exchange consistent with the NHG cluster architecture, with reasonable operational coverage across inpatient wards and outpatient clinics at Tan Tock Seng Hospital. The NGEMR instance was embedded in the cluster topology to enable unified patient records and data continuity between institutions, and device integrations were included as part of the hospital scope to support bedside documentation and diagnostic data feeds.
Governance for the rollout followed cluster level coordination, with staged cutover activity reported at the hospital and temporary billing process adjustments documented during the cutover period. Training, change management and phased activation of modules were part of the operational plan to align hospital departments to the Electronic Health Record workflows and ensure orderly handover into steady state operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
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|
Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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