List of IHiS Next Generation Electronic Medical Record (NGEMR) Customers
Singapore, x,
Singapore
Since 2010, our global team of researchers has been studying IHiS Next Generation Electronic Medical Record (NGEMR) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IHiS Next Generation Electronic Medical Record (NGEMR) for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IHiS Next Generation Electronic Medical Record (NGEMR) for Electronic Health Record include: National University Health System, a Singapore based Healthcare organisation with 10000 employees and revenues of $2.00 billion, Tan Tock Seng Hospital, a Singapore based Healthcare organisation with 8000 employees and revenues of $1.80 billion, National Healthcare Group, a Singapore based Healthcare organisation with 1300 employees and revenues of $145.0 million and many others.
Contact us if you need a completed and verified list of companies using IHiS Next Generation Electronic Medical Record (NGEMR), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IHiS Next Generation Electronic Medical Record (NGEMR) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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National Healthcare Group | Healthcare | 1300 | $145M | Singapore | IHiS | IHiS Next Generation Electronic Medical Record (NGEMR) | Electronic Health Record | 2021 | n/a |
In 2021, National Healthcare Group implemented IHiS Next Generation Electronic Medical Record (NGEMR) under the national NGEMR programme. The initial rollout began at NHG Polyclinics in 2021 and the cluster rollout across NHG hospitals and polyclinics was completed in July 2024, reflecting a phased, cluster based deployment approach.
The IHiS Next Generation Electronic Medical Record (NGEMR) deployment centralized patient records within the Electronic Health Record environment to support care coordination across outpatient and inpatient settings. Functional capabilities implemented or aligned with the programme include clinical documentation, order entry workflows, integrated clinical workflows, clinical alerts, and analytics modules, with module usage such as analytics, clinical alerts and integrated clinical workflows inferred from public programme descriptions.
The programme was delivered with Synapxe and IHiS involvement, integrating patient record flows across NHG Polyclinics and NHG hospitals as part of a national interoperability effort. Integration emphasis focused on cross site clinical data sharing and routing of clinical alerts to support coordinated care across departments and sites.
Governance followed a phased cluster rollout model with centralized programme oversight and local operational cutover planning, and implementation required restructuring of clinical workflows to align with the NGEMR application. The stated objectives for the Electronic Health Record implementation were to centralise patient records, improve care coordination and reduce duplicate testing and waiting times, outcomes cited in public programme materials.
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National University Health System | Healthcare | 10000 | $2.0B | Singapore | IHiS | IHiS Next Generation Electronic Medical Record (NGEMR) | Electronic Health Record | 2022 | n/a |
In 2022, National University Health System implemented the IHiS Next Generation Electronic Medical Record (NGEMR) across its hospitals and polyclinics. The Electronic Health Record deployment pursued the One Cluster, One Patient, One Record objective and involved approximately 10,000 end users across acute and ambulatory settings.
The IHiS Next Generation Electronic Medical Record (NGEMR) implementation included core Electronic Health Record capabilities, with deployment activities indicating clinical documentation, device integration and decision support were configured as part of the baseline product. The rollout context and public accounts support that clinical documentation templates, real time device interfacing and embedded clinical decision support workflows were key functional areas addressed during implementation.
Central teams from IHiS supported the transition, coordinating system provisioning and operational cutover across hospitals and polyclinics in Singapore, and the go live included hundreds of medical device integrations to populate the single patient record. The deployment architecture emphasized cluster level interoperability and a unified patient record spanning inpatient and outpatient sites.
Operational governance was structured around extensive workflow redesign, with clinical workflow reconfiguration and staged adoption driven by central program governance and local clinical leaders. Training, change management and clinical governance processes were reported as part of the program approach to embed the NGEMR into existing care delivery processes.
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Tan Tock Seng Hospital | Healthcare | 8000 | $1.8B | Singapore | IHiS | IHiS Next Generation Electronic Medical Record (NGEMR) | Electronic Health Record | 2022 | n/a |
In 2022 Tan Tock Seng Hospital moved to the IHiS Next Generation Electronic Medical Record (NGEMR) as its primary Electronic Health Record, with the go live announced for 30 July 2022 as part of the National Healthcare Group cluster rollout to unify patient records across institutions and streamline clinical workflows. The implementation positioned IHiS Next Generation Electronic Medical Record (NGEMR) as the centralized clinical record for inpatient and outpatient encounters within the hospital, aligning with the cluster objective of shared patient records across member institutions.
The deployment scope included inpatient and outpatient clinical documentation and scheduling, consistent with the cluster NGEMR scope, and was configured with clinical documentation templates and role based access controls to support clinician workflow standardization. Workflows for admission, progress notes and outpatient consultation documentation were consolidated into the NGEMR instance, and configuration work emphasized clinician-facing templates and task orchestration to reduce variation in charting across departments.
Integrations were implemented to support device interfacing and cross institutional data exchange consistent with the NHG cluster architecture, with reasonable operational coverage across inpatient wards and outpatient clinics at Tan Tock Seng Hospital. The NGEMR instance was embedded in the cluster topology to enable unified patient records and data continuity between institutions, and device integrations were included as part of the hospital scope to support bedside documentation and diagnostic data feeds.
Governance for the rollout followed cluster level coordination, with staged cutover activity reported at the hospital and temporary billing process adjustments documented during the cutover period. Training, change management and phased activation of modules were part of the operational plan to align hospital departments to the Electronic Health Record workflows and ensure orderly handover into steady state operations.
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