Tapestry
Tapestry Technographics
Tapestry Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tapestry and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18600 Tapestry employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tapestry has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, SAP SuccessFactors Employee Central for Core HR in 2016, SAP S/4HANA for Fashion and Vertical Business for Retail Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tapestry is running and its propensity to invest more and deepen its relationship with SAP , Equifax , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tapestry revenues, which have grown to $6.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tapestry intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tapestry Tech Stack and Enterprise Applications
Tapestry ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Tapestry implemented SAP ERP ECC 6.0 as part of a Financial Management System FMS Project with a primary focus on integrating e-commerce and order management flows. SAP ERP ECC 6.0 was positioned as the core ERP Financial backbone to consolidate transactional posting, ledger activity, and financial accounting for the enterprise.
Configuration work centered on core financial modules including FI General Ledger, Accounts Payable, Accounts Receivable, and Controlling, with explicit configuration for order-to-cash and procure-to-pay workflows and master data consolidation. The implementation of SAP ERP ECC 6.0 emphasized invoicing, revenue accounting and settlement processes aligned to retail commerce operational patterns, reflecting the ERP Financial role in end-to-end financial lifecycle management.
The FMS Project included ECOM-OMS integration to SAP ECC and SAP S/4, implementing real-time order and payment posting flows between e-commerce platforms, the order management system, and the ERP Financial instance. Integrations were executed through an enterprise integration layer to exchange sales orders, fulfillment status, pricing, tax and payment settlement data, and to support a transition path toward SAP S/4.
Operational scope spanned finance, e-commerce operations, and order management teams, centralizing financial master data governance and standardizing order-to-cash and financial close workflows. Rollout governance followed the FMS Project controls with staged cutovers and cross-functional change management to coordinate ERP Financial configuration with e-commerce and OMS teams.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2017 | 2017 |
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Tapestry HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Tapestry implemented SAP SuccessFactors Employee Central as its Core HR platform to standardize HR and payroll operations across its global teams. The deployment focused on solutioning HR and payroll processes for Tapestry Payroll Operations and establishing a central Employee Central instance to drive consistent master data and payroll-ready employee records.
Configuration work emphasized Employee Central core HR data modeling, payroll interface orchestration and benefits data alignment, while designing and developing audit and reconciliation processes across vendors, payroll, benefits and other core areas. The implementation included workflow configuration to support payroll operations tasks and reconciliation automation consistent with Core HR operational patterns.
Integration design explicitly supported Employee Central to payroll connectivity using solutions such as PTP Replication, and the program included managing vendor relationships and reporting both internal and external. Operational coverage extended across multiple countries, with the integration layer and reporting streams framed to support cross-border payroll orchestration and vendor-sourced payroll inputs.
Governance activities centered on vendor management, audit and recon controls and ensuring redundancy in payroll operations to sustain continuity across teams located in multiple countries. The SAP SuccessFactors Employee Central implementation for Tapestry combined Core HR master data centralization, payroll integration via PTP Replication and strengthened reconciliation and vendor governance to support ongoing payroll operations.
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HR Compliance | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Tapestry ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP Apparel and Footwear (SAP AFS) | SAP S/4HANA for Fashion and Vertical Business | Retail Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Tapestry implemented SAP S/4HANA for Fashion and Vertical Business as the core enterprise platform, migrating from SAP Apparel and Footwear also known as SAP AFS. The program is positioned within Retail Management and was launched as a global, multi-brand effort across Coach, Kate Spade, and Stuart Weitzman.
The implementation deployed SAP S/4 Fashion v1709 together with Business Planning and Consolidation BPC, Customer Activity Repository CAR, and Merchandise Information Management MIM, with Fiori as the user experience layer. The technology footprint also included Ariba for procurement, Concur for travel and expense, GRC for governance and compliance, PI PO for middleware, SuccessFactors HRIS for workforce management, and Aptos POS for in-store point of sale functionality, covering finance, planning, merchandising, procurement, HR, customer activity, and retail checkout workflows.
Architecturally the program centralized transactional and master data in the SAP S/4HANA core, using PI PO to orchestrate integrations and CAR to consolidate customer activity streams from retail touchpoints into the SAP environment. Fiori provided role-based UI surfaces for business users while BPC supported planning and consolidation processes, enabling standardized financial processes across brands.
Operational scope included merchandising, supply chain, finance and planning, HR, and retail operations across multiple channels and geographies, supporting approximately 20,000 employees worldwide. The deployment applied a centralized core with brand-specific configuration layers to balance corporate standardization and individual brand requirements.
Governance and rollout were executed as a $230+ million process and system transformation program, led by a VP of Process and System Transformation with program controls layered through GRC and financial consolidation via BPC. The program timeline spanned mid 2017 into late 2018 and emphasized cross-functional process reengineering alongside the technical cutover to SAP S/4HANA for Fashion and Vertical Business.
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Tapestry AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Tapestry Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Tapestry Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Tapestry eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2024 | 2024 |
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Tapestry CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tapestry EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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Tapestry ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Tapestry Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Tapestry TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2021 | 2021 |
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Tapestry PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2018 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Tapestry IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Tapestry CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Tapestry
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Tapestry Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tapestry IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tapestry digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tapestry Technographics
Tapestry is a Retail organization based in United States,
with around 18600 employees and annual revenues of $6.67 billion.
Tapestry operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and SAP S/4HANA for Fashion and Vertical Business,
covering areas like ERP Financial, Core HR and Retail Management.
Tapestry has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Tapestry recently adopted applications including
Adobe Firefly Custom Models in 2025, Lily AI in 2024 and 1440 Messaging Studio in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tapestry’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tapestry’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tapestry technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.